MicroFix Reviews 

6,151
TrustScore 3.5 out of 5

3.6

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Rated 1 out of 5 stars

I took my phone for an issue with the TrueDepth camera but the screen was fine and working well. When I came to get my phone back the screen was broken (lots of vertical lines on it) and they said... See more

Rated 5 out of 5 stars

Repair was suitably priced. I was kept well up to date all through the process - their online tracking portal is very useful. Team is friendly, efficient and the repair was done exactly on time, a... See more

Company replied

Rated 5 out of 5 stars

Fast Customer Service and use of Guarantee without any Questions. Thanks for rescuing my Phone! Anytime again!

Rated 2 out of 5 stars

Via the Apple Care website, Microfix was offered me repair of iPhone scree but when I arrived to the shop I clearly asked after 15 minutes waiting it seems that Microfix could not fix the screen for A... See more

Company replied

Company details

  1. Electronics Repair Shop
  2. Computer Repair Service
  3. Computer Service
  4. Mobile Phone Repair Shop
  5. Phone Repair Service

Written by the company

MicroFix – Slimmer repareren. Duurzamer IT-beheer. MicroFix is sinds 1991 dé reparatiepartner voor bedrijven, scholen, instellingen en IT-resellers die kiezen voor zekerheid, kwaliteit en duurzaamheid. We repareren laptops, desktops, smartphones, tablets, printers en servers – zowel binnen als buiten garantie – snel, deskundig en merkonafhankelijk. We zijn erkend servicepartner van Apple (Apple Authorized Service Provider), HP, Lenovo, Dell, Asus én Samsung. Of het nu gaat om een garantieclaim of een betaalde reparatie: we maken het je makkelijk. Elke geslaagde reparatie helpt mee aan onze missie: samen tegen e-waste. We verlengen de levensduur van apparaten en voorkomen onnodig elektronisch afval – goed voor jouw organisatie én voor het milieu. Met een hoofdkantoor in Leiden, een landelijke buitendienst en service op locatie (waaronder “klaar terwijl je wacht”-iPhone-reparaties), zorgen we voor gemak en continuïteit. We denken met je mee, regelen alles en nemen het werk uit handen. MicroFix staat voor vakmanschap, ervaring en maatschappelijke verantwoordelijkheid – al ruim 30 jaar.


Contact info

3.6

Average

TrustScore 3.5 out of 5

6K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.6

All reviews

(6,151)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Great service, helped in under a minute where the Apple store told me it was broken.

March 9, 2020
Unprompted review
Rated 5 out of 5 stars

Great service

They fixed my laptop way ahead of schedule. Friendly staff and great work.

February 5, 2020
Unprompted review
Rated 2 out of 5 stars

MacBook Air — Repair Drama

I brought my MacBook Air for repair due to liquid damage. It was non functional and I could not even turn it on. I was told that it will take around 5 days and since I have Apple Care+ it will be covered and I will only pay the excess amount required by apple (€259 or something). I was invoiced wrongly without adding apple care+ so I had to pay €600 or so before they begin to work on my MacBook. It took 2 days to arrange the correct invoice and begin the repair. So they ordered the materials needed and started working with it and I was hoping that I will only take a couple of days. Then after 2 days I received a status update and I was told that they needed to order additional parts because the problem was still not fixed. I was annoyed because they should have known what to order the first time. And I don’t wanna imagine what would have happened if I didn’t have apple care+. I would have to pay again. Anyways, I received my laptop after 10 days or so and everything seemed fine during a quick check at home since I could now turn it on etc. When I went back home and started working with it I’ve realized that there was still liquid in the screen with the result of burned pixels and blurred areas , and the screen was not responding properly. So they didn’t change the screen and I have contacted them to arrange another repair. That was my first and last time that I used their services. From now on I prefer to wait 2 weeks to get an appointment with apple store than going back there.

December 20, 2019
Unprompted review
Rated 5 out of 5 stars

Reliable and professional business…

Reliable and professional business partner .

Microfix has proven to be a reliable and professional business partner in the past year.
Repairs to our Phones such as the Glass, the batteries and other technical disruptions to the apple phones are solved perfectly and quickly.

December 18, 2019
Unprompted review
Rated 1 out of 5 stars

DON’T GO HERE

DON’T GO HERE! Dishonest store. Went to this store because my Macbook Pro did not start anymore. When they checked what was wrong they told me my laptop AND my charger where broken. I was planning on buying a new Macbook Air and was doing research one which one to get. Before buying a new laptop I checked one more time with the charger of a friend; what turns out? Laptop is completely fine and I only need a new charger!! Got myself a new charger and everything is solved.

December 16, 2019
Unprompted review
MicroFix logo

Reply from MicroFix

Good afternoon,

We can't find anything on your name. Can you send us an e-mail with the request id to info@microfix.nl

Kind regards,
Customer Care

Rated 5 out of 5 stars

Macbook pro 15

I had a macbook pro 15' 2015 with battery and reflective coating problems. Reparations were covered by Apple's extended warranty program. Service was impressively quick and excellent in every step.

December 9, 2019
Unprompted review

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