Middletons Reviews 

62
•
TrustScore 3 out of 5

2.8

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Rated 1 out of 5 stars

I have had an excellent meal on several occasions at this Norwich restaurant. Their Fillet Steak is superb. However, today we decided to try their Sunday Roast. What a disappointment. Beef was tough a... See more

Rated 5 out of 5 stars

Just celebrated our grandson's 21st birthday with lunch at Middletons in Peterborough. The whole experience was first class with quality food and quality service. Our table waiter Jack was excellent a... See more

Rated 2 out of 5 stars

Considering what the last two years have been like for places like this I expected better service and better food for the extra money I was paying. Starters were okay, came out within 10 min of... See more

Rated 5 out of 5 stars

Thank you Maisie for the wonderful service that you provided yesterday (15 July). At the Chelmsford restaurant. The food was absolutely fabulous and all served with a smile making sure that our par... See more

Company details

  1. Butcher Shop
  2. also in
  3. Restaurant

Information provided by various external sources

At Middletons Steakhouse & Grill Restaurants we pride ourselves on serving delicious meats carefully prepared at our very own butchery


Contact info

2.8

Average

TrustScore 3 out of 5

62 reviews

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2.8

All reviews

(62)

5 reviews in the last 12 months

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Rated 1 out of 5 stars

Over priced poor service

We went to middletons Colcheter on Sunday for a birthday party what a big mistake we were there for two hours before we got our starters the service was terrible glasses and bottles not cleared from the table the poor waitress was trying to serve everyone on her own the chateaubriand at sixty five pounds was meant to be for two to share just about enough for one everyone one at our table had something to moan about we did get three desserts for free to make up for the poor service we but we won’t be going back there again.

August 2, 2026
Unprompted review
Rated 1 out of 5 stars

Poor Roast lunch.

I have had an excellent meal on several occasions at this Norwich restaurant. Their Fillet Steak is superb. However, today we decided to try their Sunday Roast. What a disappointment. Beef was tough and fatty, vegetables were barely warm and the gravy like water. To add to the misery there was a 12% Service Charge making it an expensive lunch.

May 24, 2026
Unprompted review
Rated 1 out of 5 stars

Do Not Buy Gift Vouchers!!!!!

Bought a gift voucher so my son and family could have a nice meal a short drive from their home in Milton Keynes. They just found out that Middletons closed the Milton Keynes store. After contacting them, Middletons Customer Relations Manager suggested they drive with a 3 and 5 year old children a 3 hour rpund trip drive to their nearest Middletons to get what can only be described as mediocre food at best. They now have an expensive, worthless piece of paper.

February 14, 2026
Unprompted review
Rated 5 out of 5 stars

We received such kindness at Norwich…

We received such kindness at Norwich Middletons on 23rd December when my partner didn't feel well (not because of any food he had eaten!) Two members of staff went "above and beyond" in caring for my partner and I and one of them even drove us back to our hotel as a taxi wasn't available. Food and service absolutely wonderful. Thank you

December 23, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent experience

Went to the Milton Keynes restaurant to celebrate my friends birthday, Callum couldn’t have done more for us, super attentive and accommodating. Food was excellent, I’d definitely come back :)

August 15, 2024
Unprompted review
Rated 5 out of 5 stars

Thank you Maisie for the wonderful…

Thank you Maisie for the wonderful service that you provided yesterday (15 July). At the Chelmsford restaurant. The food was absolutely fabulous and all served with a smile making sure that our party was catered for. The Beef Wellington and the rib eye were both cooked to perfection compliments to the chefs too.

This was our first visit but definitely not the last. Thank you once again.

July 15, 2024
Unprompted review
Rated 5 out of 5 stars

Timberhill restaurant is tops

Went to Middletons on Timberhill in Norwich. Certainly not the cheapest, but you do pay for what you get. This is my second visit, celebrating my second sons 18th birthday.
We were served by Ivana, who was efficient and accommodating and it was a pleasure to be served by her.
Thoroughly enjoyed our evening we had here.

April 13, 2024
Unprompted review
Rated 5 out of 5 stars

Well done Ivana!!

I'm writing this review simply to shout about our waitress Ivana. We visited as a group of 4 today and she was beyond fantastic. One of my friends messed up her own drink and unbeknownst to us, Ivana had overheard and without mentioning it had a new one sent over.

She was utterly fantastic and entirely the reason I would come back. Great drinks, great food and atmosphere. Even better staff!

Thank you Ivana!

March 16, 2024
Unprompted review
Rated 3 out of 5 stars

Not bad, not great

Food was ok. Nicely presented but the meat wasn’t great and it’s not exactly cheap. The serving of lamb had too much fat and not enough meat. The beef was a bit tough.

The restaurant is in a great building but it was really cold due to the large front doors.

By no means terrible but I feel this is an honest review of our experience

March 10, 2024
Unprompted review
Rated 5 out of 5 stars

5* Steakhouse (King's Lynn)

Went to Middletons SHG in Middleton (just outside King's Lynn) with my partner for my birthday.

We were hosted by Augis, who was lovely, funny and charming and ensured we had a great night, the other waiting staff were all very friendly too.

The food was first class. Starters of deep fried calamari and baked camembert were quickly polished off. Mains of 8oz. & 16oz. Ribeye steaks with fries and coleslaw were some of the best meals we have ever had. The steak is cooked to perfection.

Thank you Middletons for a great birthday meal.

February 23, 2024
Unprompted review
Rated 1 out of 5 stars

Avoid Peterborough - poor service, slow, unapologetic

Went to Middletons for my birthday this week. Despite booking table we were told it would be 40 min wait for food. Then when food arrived it was wrong and we were told it would take another 20 mins to cook fresh. Waiter and Manager seemed fairly unapologetic and avoided us for the rest of the meal. Ruined my birthday. Won't be going back.

February 21, 2024
Unprompted review
Rated 5 out of 5 stars

Milton Keynes Middletons

Went for Valentine’s Day with my boyfriend, really lovely! Server was Nelson. (Milton Keynes) Really professional and was a very quick service. The food was amazing too! Definitely would come back !

February 14, 2024
Unprompted review
Rated 5 out of 5 stars

A great experience

Visited Middletons for the first time this week. The food was excellent only to be surpassed by the friendly staff. A great experience from start to finish. A special mention to Eleanor for her excellent service.

February 12, 2024
Unprompted review
Rated 1 out of 5 stars

Bad experience at Milton Keynes…

Bad experience at Milton Keynes Middleton , the steak was stale and also the sausages, I had a terrible meal and it was too salty , I left a note for the management team to improve because I was devastated by the amount of money we paid for a fail of meal , the chips smelled so bad and had a terrible taste
Kindly improve on your dishes or serve fresh meals .

February 2, 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant Sunday Steak with great food…

Brilliant Sunday Steak dinner with great food and superb Service! I have visited the restaurant with a few of my friends and we have to say we were delighted by both the food and service. Amazing cuts of meat, beautifully suggested wine pairings, and a lovely atmosphere created by the whole team. We've got to give our compliments to the Chef and our waiter Augis, who both have made this a wonderful experience!

January 14, 2024
Unprompted review
Rated 1 out of 5 stars

Overcharging and bad attitude

The expectation is if you pay for a 8oz steak you get it, not a 5oz one. And when you ask the management why, the answer is our steaks shrink while cooking.That's true up to a certain level but if it shrinks to the level of 5oz steak why bother to pay more?? However what's more disturbing is how peterboro restaurant's manager treats customers with a patronizing manner and definitely with an attitude that he can't care less. Unbelievable! No need to go there when you can have better service elsewhere!

January 13, 2024
Unprompted review

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