Midland Air Conditioning and Facility Management Ltd Reviews 92

The service i received from Midlands Airconditioning was first class from the initial survey to the installation.

It was a seamless process and my needs were listened to. I was never over sold anything I didn't want or need.

Not forgetting the office staff who where efficient and friendly
The installation was completed wuth a very sort time with no delays, in fact the the installation was bought forward so that server to installation was only a matter of a few weeks,Anthony even referred me on to a solar panel installer after I advised him that I was giving a problem finding a reputable company, again this also was completed within a few weeks., therefore I can only recommend both companies as both are first class. And both reasonably priced

Good showroom. Knowledgeable and helpful personnel. Quick, efficient, tidy installation. Competitive pricing.

MAC fitted two AC systems for me over a four day period. The process could not not have gone smoother, both the guys (Jamie & Reiss) from MAC were professional and approachable and did a great job. They kept everywhere clean a tidy and kept me aware of installation throughout the process.
I have no hesitation in recommending this company.

the installation team kept us informed at every stage of the 4 day job - what they were going to do and when. because it was a domestic situation they always removed their outdoor shoes when working inside. they cleaned up after them every day and ensured there were no access/exit obstructions. there was no smoking, no profanity and no horseplay, they just got on with the job.

Very good from the team, they acted and worked very professionally.

Great company and staff, really knowledgeable at advising the best options, and providing information before and after install. Respectful of our property and considerate of making sure the Install was well executed and left clean and tidy. Highly recommend

The response to our enquiry was prompt, flexible to our needs and professional, from the site consultation, to the office support and to the installation. Since installation the support and advice has continued and nothing is too much trouble.
We have tried the units on the heating setting and are happy with them especially as the electricity is cheaper to use than gas which runs our central heating.

Having put up with useless and very expensive storage heaters for many years and also a home that got far too hot in the summer I decided to take the plunge and look at an aircon system that would give me cheap good warmth in the winter and lovely cool rooms in the summer. I decided to go with Midland Air Con and Facility Management after perusing several other air con installation companies and I am so glad I chose this company.

Surveyor was out quickly, knew exactly the best units for my property, gave me a quote that didn’t require even thinking of haggling down as it was so good. From enquiring to installation was a matter of a few weeks. I now have a lovely warm home at a fraction of the cost I’m used to.

As for the installation crew, I don’t believe a nicer bunch of lads could exist!

Jack and Callum the installers were extremely polite and friendly and willing to answer any silly questions I had. Again the same with Jack the electrician, the whole team were a pleasure to have around the house in the two days it took to complete the installation.

My units not only provide warm air in the winter and cool air in the summer, but they also act as an air purifier and also a dehumidifier which is great and solves my wet windows every morning this time of year.

Best purchase I’ve made for a very long time.

If you’re considering using these guys, stop considering and just go for it. You will not be disappointed.

Listen and deliver

Very professional from start to finish. Great communications - kept me informed every step of the way. Neat installation. Great follow up and customer service. Highy recommended.

Survey & quotation stage was super quick and thorough. Price was very competitive.

Installation team were brilliant - communicative, flexible and professional.

Everything was fitted to a high standard and work space was left clean and tidy.

Jamie and his team were super friendly and took time to explain and show the install, equipment and how to use our new air conditioning unit.

Would highly recommend the team & company - 10/10.

From the outset when looking for home Air Conditioning, I was blitzed with many companies offering a 'deal'. Whilst price is important, so is having a company there for the long term with a proven track record of quality installation, great reviews and proper after sales service. Only one company met this criteria- Midland Air Conditioning. I enquired online, was able to get a guide as to cost, without the need to speak to anyone at this stage. I researched them online and ' checked them out'. All seemed in order, so I called to arrange an actual detailed quotation. Anthony, the director, duly came along to my home and gave excellent advice as to what would work best for me. He pointed out a few things I had not considered and was generally helpful and professional. Detailed written quotes were supplied listing everything we spoke about. Next day I decided to proceed and paid my deposit with help from Charlene in the office - and Lucy - always on hand to assist and advise. A fitting date was agreed and booked in. During this time I was updated and kept in the loop - great. Install day arrived, and Matt and Jack arrived on schedule and worked throughout to fit and test. Both are to be commended for a sound work ethic, and pleasant manner. The electrics were next, and these were done at pace to a high standard. So all in all, I was 100% right to place my trust - and money- with M A C. Seldom do you find a complete service from start to finish but with these guys and gals, you can. There is so much to recommend them, try it for yourselves and see... 😃

What a difference having air con in living room . For years I’ve had to shut windows and buy blinds that cut out the sun so every day in the summer I have blinds shut . This was worth every penny and didn’t think it was expensive . The 2 lads Jack and Matt worked very hard especially trying to get through my blue brick.
They cleaned up after them and were very friendly . Took shoes off in house, very courteous. Well done lads working in this heat . Surprisingly quiet too.

My whole experience with MAC from initial contact to completion of installation was one which lead me to feel that the company was very professional in all aspects. Particular thanks must be given to the team that did the installation, who worked on through conditions that were quite extreme.
I have no hesitation in recommending MAC for air conditioning to anyone.

I had 4 units installed in 2023 and to date I am very happy. The installation team were superb and after installation they even gifted me a wonderful bouquet of flowers with a lovely note. Since then I have had it serviced and even the service has been top quality . The excellent and very professional services includes the interaction with the people being the scenes answering phone calls and responding to emails. PS they need another service :-)

Called to ask about getting an installation, they told me to send some details to a specific email address and I would be called soon. I send them over, 4 days later no call so I call them. Apparently they gave me completely the wrong email address that doesn't get checked anymore.

I send details over to the new email, many days later I get an email back saying I will recieve a quote soon. It's been like another 5 days and still nothing. This is how the process of "can you guys install ac in my house? yes? ok here's the money" goes with these guys. I get being busy but after wasting my time by giving me the wrong email and then never notifing me of it you'd think you could get a quote done in less than 10 days considering your website generates them automatically and you already have a profile on me. Literally pick any other company.

Highly recommended to us by a very good friend - thank you.
A very professional team Lee & Craig came and installed airconditioning for us on one of the hottest days of the year thus far.
They first came and gave us a quote and explained thoroughly what was required and what it would entail.
On the day they checked that we were happy with everything and talked us through the whole process again.
Two really professional, polite guys. Very happy with the unit etc too. Would we recommend this company - hell yes highly recommended in a heartbeat. Thanks guy

I had a Mitsubishi Air-Conditioning Unit installed into my house this week and couldn’t be happier.
Juliette and Charlene in the office made the whole experience flawless. They are such happy people and nothing is too much trouble. I threw questions at them they couldn’t answer but within a day I was told what I wanted to know and even then they kept me informed. Arranging the Engineers and Electrician was at a convenient time of my choice.
The installation was completed by Wayne, and Luke with Billy doing the Electrics. They were all Friendly, approachable and knowledgeable in their fields, true professionals in my view. Their work was outstanding. They needed access to a neighbours property who had previously been difficult but they respected his property as they did mine, like their own.
They explained what they were doing as they completed parts of it as I was interested and they were happy to explain whilst also getting on with the work in hand. Very quick but also very thorough.
My interior and exterior was left as found.
Billy was just as thorough insisting a breaker was fitted because it was his work speaks volumes. My previous installers didn’t bother.
I then paid my invoice as easily as I paid my deposit and sitting in the cool as temperatures heat up outside. I can rest assured that it will be easy to breathe this summer.
I did take out the service contract to keep my guarantees valid again at a reasonable price.
I would wholeheartedly recommend Midland Air Conditioning to anyone wanting Renewable Energy (Heat Pumps/Solar) and Air Conditioning. Quality products at good prices I feel with a professional service.
I left this review as I felt those employed are worthy of recognition and a good reflection of a reputable company.

I recently had a split unit AC installed in the loft of a Victorian house by MAC, and I couldn’t be happier with the experience. From the initial consultation to the final installation, everything was handled with professionalism and care.

The team was punctual, courteous, and clearly knew their stuff. They took the time to assess the space thoroughly and offered a solution that was both efficient and cost-effective. On the day of the installation, they worked quickly and cleanly, making sure everything was set up perfectly and that I understood how to operate the unit.

The difference the AC has made is amazing – my loft is now cool, comfortable, and quiet. MAC delivered exactly what they promised, and I truly appreciated their attention to detail and customer-focused approach.

I highly recommend MAC. Great service, and quality work.

It was easy to arrange a staff member to come out and evaluate the placement for a new aircon unit we wanted to install. Once I accepted the quote it wasn’t too long before I got a date for installation.

On the install date the engineers arrived promptly and got on with their work, they were really friendly and kept us updated on their progress. Once installation was finished they cleaned up nicely behind themselves.

The engineers unfortunately due to unforeseen circumstances had to come back to move the outside unit but again arrived promptly and were really friendly and went on about their work.

This is our second aircon unit from Midlands Aircon and if we want anything further we will go back to them. The service I received was excellent and they are top notch.