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Rated 1 out of 5 stars

The WORST experience I have ever had. Requested a transfer to a new company months ago. New company requested details to Midlands which they are not responding to. Gas has now run out. It is free... See more

Rated 1 out of 5 stars

DO NOT USE THIS COMPANY. Gas ordered before Christmas and 3 weeks later still no gas. They use a remote reception service who say they’ll ask the schedulers to call back and then they don’t. Left with... See more

Rated 1 out of 5 stars

Join this company in April because of there reasonable rates, we was promised someone would be in touch to get our details to set up a d/d , I have been trying since April to get someone from the comp... See more

Rated 5 out of 5 stars

Ricki is a fantastic engineer; I feel he went the extra mile to ensure the boiler was thoroughly checked over. Previous boiler services from other companies, felt like they hardly did anything and wer... See more

Company details

  1. Gas Installation Service
  2. Boiler and Heating Service
  3. Plumber

Written by the company

Welcome to Midland Gas Ltd - Award Winning Heating Experts in Birmingham! Are you in need of reliable Gas & Heating services in Birmingham and the surrounding areas? Look no further! Midland Gas Ltd is a local, family-run business with a stellar reputation, boasting over 20 years of experience in the heating industry. We take pride in our title as the Heating Experts of the Year 2021 in Birmingham, and we are committed to providing top-notch service to our valued customers. Boiler Repairs Made Easy: No boiler repair issue is too big or too small for our team of highly skilled and Gas Safe Registered Engineers. Rest assured that we are here to assist you promptly and efficiently, ensuring your heating system is back on track in no time. Top-notch Boiler Installations: Upgrade your heating system with our selection of new, high-quality boilers from leading manufacturers. At Midland Gas Ltd, we believe in offering our customers flexible payment options to suit their needs, making your boiler installation experience hassle-free. Ensure Your Boiler's Peak Performance: Keep your boiler running smoothly with our professional boiler servicing. Our annual service will ensure your heating system remains efficient and reliable, giving you peace of mind throughout the year. Comprehensive Heating & Hot Water Solutions: At Midland Gas Ltd, we cater to all your heating and hot water needs. Our services include: · Installation of Domestic Boilers · Boiler Repairs · Boiler Servicing · Installation of Cookers · Landlord Gas Safety Checks · Power flushing & Magnaclense · Smart Thermostat Installation For further details and friendly advice, don't hesitate to reach out to us or visit our website at midlandgasltd.com. Trust Midland Gas Ltd for all your heating needs - Experience excellence in Gas & Heating services today!


Contact info

1.9

Poor

TrustScore 2 out of 5

59 reviews

5-star
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1-star

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Rated 5 out of 5 stars

Excellent service from this man and …

Excellent service from this man and he's really informative about what he was doing. He doesn't give up until it's fixed. Rates were really reasonable and I will definitely be using him again. I have already recommended him to my friends and family. It's a breath of fresh air to have a workman who is honest as there's so many cowboys ready to rip me off. He even had to fix poor work done by a previous engineer. I was particularly impressed by the fact he left me with a printed emissions report.

August 2, 2017
Unprompted review
Midland Gas Ltd logo

Reply from Midland Gas Ltd

thank you we hope to see you soon

Rated 5 out of 5 stars

Midland Gas Ltd; Highly Recommended.

Midland Gas Ltd provided an excellent service at my domestic property. From communication, customer service, explanation and demonstrating general upkeep to water tank; I was extremely pleased at how courteous staff was. Document compliance was also well explained and duly completed. I was glad to have a thorough understanding of implications of incomplete paperwork. Invoicing and Payment is in line with everyday technology which meant instant receipt of certificates was available. I highly recommend Midland Gas Ltd to business and domestic individuals - they are an extremely good value and genuine business.

July 29, 2017
Unprompted review
Midland Gas Ltd logo

Reply from Midland Gas Ltd

thank you for the great feedback

Rated 5 out of 5 stars

The Engineer rang before his visit but …

The Engineer rang before his visit but unfortunately I was delayed however the engineer was very understanding. He carried out a thorough service and we had received all the paperwork via email within the hour.
Excellent service, Thank you.

July 17, 2017
Unprompted review
Midland Gas Ltd logo

Reply from Midland Gas Ltd

thank you for the great feedback,please give us a call next year

Rated 5 out of 5 stars

Professional

Professional, competent, knowledgeable and friendly.

July 15, 2017
Unprompted review
Midland Gas Ltd logo

Reply from Midland Gas Ltd

thank you we hope to see you soon

Rated 5 out of 5 stars

Emergency call out

14.07.2017

My boiler broke down middle of the night .I called MIdland gas for an emergency call .The engineer arrived within 1hour .Really reassuring and thorough .Fixed my boiler and confirmed it was safe for my children to go to bed .excellent Service ,professional and friendly .

July 14, 2017
Unprompted review
Midland Gas Ltd logo

Reply from Midland Gas Ltd

thank you for the great feedback

Rated 5 out of 5 stars

Fantastic, great value for money service

Just had a NEST installed and from enquiry right through to completion the service was fantastic! Ricki was polite, friendly, knowledgeable and kept me updated! If i have any Boiler/Gas call out needs I'll definitely be using Midland Gas again!!

July 7, 2017
Unprompted review
Midland Gas Ltd logo

Reply from Midland Gas Ltd

Thank you for the great feedback

Rated 4 out of 5 stars

Used him first time

Used him first time. Impression of a very efficient and competent gas engineer. Punctual,reasonable charges. I would, definitely use him again.

July 2, 2017
Unprompted review
Midland Gas Ltd logo

Reply from Midland Gas Ltd

thank you

Rated 5 out of 5 stars

Polite

Polite, friendly and professional

July 2, 2017
Unprompted review
Midland Gas Ltd logo

Reply from Midland Gas Ltd

thank you for the great feedback

Rated 5 out of 5 stars

Boiler stopped working and Ricky found …

Boiler stopped working and Ricky found out it was to do with the gas valve. He ordered the part and sorted the issue fast and efficient. Polite and very professional at what he does. If any problems will definately be giving a bell.

July 1, 2017
Unprompted review
Midland Gas Ltd logo

Reply from Midland Gas Ltd

thank you for the great feedback

Rated 5 out of 5 stars

Excellent!

Ricki is very professional and friendly, he is very experienced engineer and really knows his stuff. He is reliable and trustworthy. I would not hesitate to recommend him to anyone

July 1, 2017
Unprompted review
Midland Gas Ltd logo

Reply from Midland Gas Ltd

thank you we hope to see you soon

Rated 5 out of 5 stars

5 Stars

Professional, approachable and affordable. Ricky is excellent at what we does, takes the time out to explain the faults and the rectification needed.

July 1, 2017
Unprompted review
Midland Gas Ltd logo

Reply from Midland Gas Ltd

thank you for the great feedback

Rated 5 out of 5 stars

Boiler service and leaky radiator valve.

Ricky was very responsive and and informative about the job and didn't mind corresponding via email because of me being at work. I sent him a few photo's of the boiler and of a leaky radiator valve that needed replacing and he knew straight away what was required and responded by sending me copies of his training certificates to show he was familiar with my make of boiler. Due to working Monday to Friday I was only available to have the work done on a weekend. This was no problem for Ricky and he managed to fit me in the following Saturday morning in the time slot he had said. The job went very smoothly and Ricky was very tidy making sure any mess was taken care of before leaving.
Pricing was plain and simple and what he quoted was what I paid.
I have no problem with booking Midland Gas to service the boiler again next year.

July 1, 2017
Unprompted review
Midland Gas Ltd logo

Reply from Midland Gas Ltd

thank you for the great feedback,please give us a call next year

Rated 5 out of 5 stars

exellent

exellent , honest and punctual

July 1, 2017
Unprompted review
Midland Gas Ltd logo

Reply from Midland Gas Ltd

thank you for the great feedback

Rated 5 out of 5 stars

Ricki was very friendly

Ricki was very friendly, knowledgeable and professional. He carried out all necessary checks to diagnose the fault in the boiler and fixed it. I would definitely use him again and will recommend him to friends and family. He was very reasonable and fair on the price.

June 30, 2017
Unprompted review
Midland Gas Ltd logo

Reply from Midland Gas Ltd

Thank you for the feedback our main focus is top quality customer service and aim to fix all boilers on the first visit.

Rated 5 out of 5 stars

Great Service

Great Service, Ricki was easy to communicate with and followed up on the checks he had done and explained the outcome without jargons. I was asked to make an informed decision due to his patience and communication skills. Highly recommend. Jeannie

June 29, 2017
Unprompted review
Midland Gas Ltd logo

Reply from Midland Gas Ltd

thank you for the feedback

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