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Review summary

Created with AI, based on recent reviews

Looking at 221 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, often highlighting their effectiveness for eye health and the good packaging. Many people appreciate the efficient delivery service, noting that orders arrive quickly, even for international shipments, and that tracking information provides peace of mind. The ordering process is frequently described as easy and straightforward. Reviewers are particularly satisfied with the competitive pricing, finding products significantly more affordable than alternatives, especially for those in the US. The overall service is commended for its efficiency and responsiveness. However, some customers also noted issues with misleading pricing, where the quantity received was less than expected, leading to dissatisfaction. A few other people also felt that delivery times were longer than anticipated, even with expedited shipping, or that orders went missing. Additionally, some customers reported receiving products that were not full or had incorrect quantities.

What people talk about most

Product

Users describe positive interactions with the product. Customers are pleased with the ease of ordering, the... See more

Delivery service

Customers had positive experiences with delivery service. Many reviewers praise the fast shipping, with some... See more

Order

Customers consistently note positive experiences with order. Many reviewers highlight the ease and... See more

Price

People report positive experiences with price, often finding products significantly cheaper than... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the efficiency and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Website was easy to navigate. Ordering was simple. Shipped and arrive quickly and arrived on time. Shipping costs were fare and ok. Product quality and packaging was good. I never saw brail printed on... See more

Rated 5 out of 5 stars

Have ordered Blephaclean from Mieyes for several years. Easy to do and arrives within a couple of days. Very efficient service. Prior to this I ordered from a couple of other suppliers but delivery wa... See more

Rated 5 out of 5 stars

I made a mistake with my order and was going on holiday the following week. I emailed them in a panic as soon as I realised and before they were dispatched. They changed the order for me. I received m... See more

Rated 5 out of 5 stars

This company made it possible to purchase my product at an affordable price. The product is invaluable for my eye health and not otherwise possible due to the costs elsewhere.


Company details

  1. Contact Lenses Supplier

Written by the company

Founded with a vision to democratize the world of contact lenses, Mieyes is an online platform dedicated to providing high-quality contact lenses at fair prices. We believe that good vision should not be a luxury, but a fundamental right. We have used our industry experience and relationships with top manufacturers to offer top-tier products at a fraction of the high street price. SEE MORE, PAY LESS - MiEyes


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

479 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The personal touch

Contact lenses prices are very competitive. Its easy to pause your subscription and then resume when you're ready. Write them a little note if anything needs to change, they feel like friends!

August 26, 2025
Rated 5 out of 5 stars

Fast Delivery

This item is very expensive in the US, but my eye specialist told me to look online. I was very happy to find it easily, and it arrived in a very short time.

August 26, 2025
Rated 4 out of 5 stars

Their customer service was excellent

Their customer service was excellent. My surgeon had said that my delivery would be received within 1 to 3 days, which I was counting on since I was leaving for vacation. However it took 9 days to reach me, despite my paying for expedited shipping. However, when I explained this to the customer service person they refunded my shipping fees. Obviously this is more affordable for those of us who live in the United States. I was impressed with both the product and the company and appreciate their willingness to help their customers.

August 29, 2025
Unprompted review
Rated 5 out of 5 stars

This company is EXCELLENT all around

This company is EXCELLENT all around, from ordering through delivery! I could not afford my prescription in the United States, and my ophthalmologist recommended MIEYES to purchase Evotears for severe dry eye. I could not be more satisfied starting with the price which was incredible. In addition, the delivery process was monitored all the way through and I was updated every day. I could not have expected more from this company and I plan to be a customer for a long time.

August 25, 2025
Unprompted review
Rated 5 out of 5 stars

Hycosan

Have had taken dry eye drops for years to get a comparable med would need a prescription that might cost $1000
From your site I ordered a bottle for 60
You can tell the difference with the first drop. Now for 1 drop a day the problem is taken care of!!!

August 25, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic customer service.

I made a mistake with my order and was going on holiday the following week. I emailed them in a panic as soon as I realised and before they were dispatched. They changed the order for me. I received my lenses within 2 days. Fantastic customer service. Kept me up to date with the order and rushed it though. Thank you so much. Would highly recommend.

August 11, 2025
Unprompted review
Rated 5 out of 5 stars

Extremely pleased

I am extremely pleased with the service I revise from mieyesrx. I can always depend on my eye drops to arrive within 7-10 days from placing the order. The price of the drops is priced well below the name brand drops. I recommend this company.

August 5, 2025
Unprompted review
Rated 5 out of 5 stars

Hycosan

I received the product in a timely manner. The product preformed as expected. I will be using them again.

July 21, 2025
Unprompted review
Rated 3 out of 5 stars

The slowest delivery possible.

The slowest delivery possible.
Says 3-4 working days and 4 days have passed and tracking still doesn't show anything
I genuinely don't know why I've given this firm so many orders thinking the painful delivery was a one off. Never again

June 30, 2025
Rated 5 out of 5 stars

Great price & delivery option

The US rip-off price is more than 10x what we were able to buy these eye drops for. These are available over-the-counter in Europe. Delivery to the US was fast, and the meds weren’t held up in customs.

June 26, 2025

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