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Review summary

Created with AI, based on recent reviews

Evaluating 95 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for guiding them smoothly through every step of the visa application and answering all inquiries promptly and professionally. People often mention the intuitive digital platform and efficient support systems that significantly reduced their relocation stress and bureaucratic burdens. Some reviewers were not happy with communication gaps, noting that complex scenarios outside basic templates could occasionally lead to difficulties during preparation. A few other people also felt that managing the sheer volume of legal details required significant personal effort despite the expert assistance provided.

What people talk about most

Service

Reviewers mention positive feedback about service, highlighting knowledgeable advisors who provide thorough... See more

Customer service

People report positive experiences with customer service, noting that consultants are extremely helpful,... See more

User experience

Users describe positive interactions with user experience, highlighting that the online platform and portal... See more

Response time

Customers consistently note positive experiences with response time, highlighting that the team is extremely... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I first booked a 30-min consultation with Evgenia, talked over all the documentation necessary for the Spanish digital nomad. Two months later, I was already in Spain with my tie card on the way!... See more

Rated 5 out of 5 stars

These guys are super experienced — they know all the ins and outs and are always in touch, which really helps you feel more confident. They guided me through all the bureaucratic maze, took a huge lo... See more

Rated 5 out of 5 stars

Thank you so much to Evgeniya M. and Olga D. for their help with getting the nomad visa approval. Everything was clear and straight to the point: thorough document review, clear recommendations, and... See more

Rated 5 out of 5 stars

My experience with Migrun.tech was absolutely amazing! The platform is super useful and made the whole process smooth and stress-free. A special thanks to Evgeniia, who was incredibly reactive, supp... See more


Company details

  1. Immigration and Naturalization Service

Written by the company

Migrun is an immigration agency that gets remote workers, students, entrepreneurs and relocating teams a Spanish residence card at a fixed price: 6,000+ relocations to Spain and a 98% approval rate. A Spanish lawyer files every case, your immigration expert guides you at every step, and our platform shows every document in real time. We handle the Digital Nomad residence, student and non-lucrative residence, residency for entrepreneurs, renewals, family members and appeals, and also help with residency in Portugal. Book a free 15-minute call: https://app.migrun.tech/s/YGgjRS


Contact info

4.9

Excellent

TrustScore 5 out of 5

498 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(498)

105 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I chose the full package because I…

I chose the full package because I really don’t like dealing with documents, and I was very lucky with Evgenia.
She helped me with absolutely everything, was always available, and is truly the best specialist one could have in this field.
Even after I received everything, she continued to support me additionally. Thank you!

August 1, 2025
Unprompted review
Rated 5 out of 5 stars

Immigration with a helping hand…

The team at Migrun is very responsive and knowledgeable about the process of immigrating to Spain. My situation was a bit unique and wasn’t fully realized when we started the process, but they helped me figure out the path of least resistance and now I am here in Spain with my wife!

When I was researching immigration attorneys I met with several but they were all so expensive. I saw Migrun for about half the cost and was a bit skeptical. I saw lots of good trustpilot scores so I decided to give it a try and it was worth it.

NOTE: this is not a hands off service. It works sort of like a todo list and the team is there to help you figure out what needs to go on your personal checklist and to verify your documents are adequate for submission. They do offer some services to do some of the stuff for you, or link you to services for things like apostille servicers, but I was able to do all this just fine. I cannot recommend this service enough. I am continuing to use some of their smaller services like acquiring a TIE Cita. Obviously, if you aren’t sure about moving yet, obviously inquire about a consultation and see what the process will be like. If you’re sure, this is a great service!

February 2, 2025
Unprompted review
Rated 5 out of 5 stars

We are incredibly gratefl

We are incredibly grateful to the Migrun team – Zhenya and Polina – for their amazing support with our move to Spain and the Digital Nomad visa. They went above and beyond: answering our questions even late at night, truly caring about our case, and guiding us through a very complex situation with tight deadlines. Thanks to their professionalism and dedication, we received our visas quickly. It was also such a pleasure to communicate with them throughout the process and finally meet in person here in Spain. Highly recommend!

January 1, 2025
Unprompted review
Rated 5 out of 5 stars

Digital nomad

I had my consultation with Evgeniia M. and Polina M., and they were always incredibly helpful, genuine, and patient with me. They guided me through the process of obtaining my Digital Nomad Visa as well as my TIE. Before finding this service, I felt overwhelmed and stressed, but their support made everything so much easier. I’m truly grateful for their assistance and very happy with the outcome.

July 31, 2025
Unprompted review
Rated 2 out of 5 stars

Be cautious with their ‘experts’ — and double-check everything yourself

This the review of our experience with Migrun when applying for a Spanish digital nomad visa. The initial stage in Moscow was fine, but once it came to the residence permit locally, their so-called expertise collapsed. We wasted time and money because of their incompetence.

Don’t be misled by their promises — always double-check everything yourself. If things go wrong, they will ignore you completely until you go public with a Trustpilot review.

Yes, we eventually received a refund — but only with the usual disclaimer that they hold no responsibility. In reality, the negative outcome was entirely due to their lack of knowledge and poor guidance.

I’ll be leaving a few more reviews here, covering other experiences with this company, since Trustpilot allows that.

May 14, 2025
Unprompted review
Migrun logo

Reply from Migrun

Dmitriy,
As we have already mentioned earlier, we sincerely regret that you were left with such an impression of working with us. We always take into account our clients experiences in order to improve our processes.

At the same time, it is important to clarify that you personally were not the recipient of the service - another client worked directly with our team. Throughout the entire process, communication with the client was calm and constructive, with no complaints regarding the quality of support.

We would also like to clarify the details of this case:
The client registered for obtaining a Spanish visa in January 2025 and, with our assistance, prepared a package of documents that was successfully accepted by the consulate. The consulate issued an additional request, and the response was prepared jointly and submitted on March 4. By March 7, the visa was issued - an exceptionally short timeframe, which confirms the correctness of the document preparation, and the main service was delivered in full.

After this, the service was expanded with an additional product, and we provided further assistance to the client in securing an appointment for fingerprint submission. Our case manager successfully arranged the appointment. However, during the process additional requirements were raised, which were not valid in this context. Despite our support and arguments, the outcome was not positive, and we acknowledge this.

Nevertheless, we agreed with the client on further steps (a new appointment or support with visa modification), and there were no disputes or complaints raised in the dialogue. Given the unsatisfactory outcome, a refund was issued at the client’s personal request.

We sincerely regret that the final result turned out to be unsatisfactory for the client. At the same time, we are confident that our case manager delivered the service professionally and with full dedication, and we have no doubt about her expertise. We are already reviewing this additional product we provide, taking into account this feedback.

Thank you for your feedback.

Rated 5 out of 5 stars

It was amazing!

It was amazing! Evgeniia is great person, she helped for us a lot. Process was smooth and clear, finally we got good result which we really wanted. I event didn't expect that immigration process can be so easy and understandable and it's all because Evgeniia. Big thanks we really appreciated it!

August 5, 2025
Unprompted review
Rated 5 out of 5 stars

They are doing really great.

I had a very smooth and helpful experience using Migrun.tech. Their platform is easy to navigate, and they provide clear, step-by-step guidance for visa and relocation processes. The team was supportive and responsive to my questions. Highly recommend it to anyone planning to move abroad! I have used it for Spain DNV.

June 1, 2025
Unprompted review
Rated 5 out of 5 stars

This was the best thing I Highly recommend. have ever…

This was the best thing I have ever spent my money on. I worked with Evgeniia and she was incredibly professional; she did everything quickly and always addressed all of my questions. She made what is otherwise a very complicated process simple and easy. I got my visa accepted, which I would not have been able to do on my own. Thank you very much for everything! Highly recommend.

July 29, 2025
Unprompted review
Rated 5 out of 5 stars

Smooth, Fast, and Stress-Free Immigration Experience

I had an incredible experience working with Evgeniia at Migrun! From the very beginning, the entire process was smooth and surprisingly easy — something I didn’t expect when dealing with immigration paperwork. Evgeniia was extremely friendly, professional, and patient, taking the time to explain every detail to me in a clear and simple way.

She was always available to answer my questions, no matter how small, and provided consistent support throughout the whole journey. What really stood out was her attention to detail — she caught things in my documents that I would have completely overlooked, which I’m sure played a big role in how quickly and successfully everything was approved.

Working with Evgeniia and Migrun was one of the best choices I made during this process. Thank you again! 🙏

June 11, 2025
Unprompted review
Rated 5 out of 5 stars

This is a dealbreaker, for anyone considering Migrun – go for it. And I can't recommend Evgenia Mikheeva enough <3

Evgenia from Migrun exceeded the expectations and provided me and my wife an enormous help with legalizing a 3-year residency permit in Spain. She was always online when needed, she answered all the questions and consulted much more than was outlined in service.

I feel grateful, especially for the moments when Evgenia highlighted some of the little, hard-to-notice things in documentation that really make a big difference.

I think the price Migrun is charging for the amount of work they are doing is super low, especially compared to other visa/migration consultancy agencies. They integrate amazing ui/ux decisions like chat and a document platform that makes the process smooth and saves lots of time for everyone.

Although I didn't communicate with Polina (another Migrun agent), I also wanted to thank her for a thorough final document check. I received a positive response for my application after approximately 16 working days.

July 21, 2025
Unprompted review
Rated 5 out of 5 stars

I worked with Alena at Migrun and…

I worked with Alena at Migrun and couldn’t be more impressed. She was incredibly knowledgeable, responsive, and supportive throughout the entire process. Thanks to her guidance and the platform, my visa was approved on the first attempt in just 13 days. She made a complex process feel simple and stress-free. Highly recommend both Alena and Migrun!

July 10, 2025
Unprompted review
Rated 5 out of 5 stars

Great job

Great job! I worked with Mikhail and Kamilya on obtaining a residence permit. Even though my case was not entirely standard, from the very first call to receiving approval from the migration service, I received detailed explanations at every step and prompt answers to my clarifying questions. It was a wonderful experience (I have something to compare it to). I wholeheartedly recommend Migrun and these guys!

July 8, 2025
Unprompted review
Rated 5 out of 5 stars

10/10

The best service! :) I spent a long time choosing which service to choose, and I was right. Very technological, transparent and clear. From the very beginning, I felt a lively participation in the analysis of my case and received a clear plan of what, how and when to prepare. A wonderful platform on which you can clearly see the full picture of the preparation of documents. And most importantly, the human attitude and super professional work of managers Polina and Evgenia. Quick and detailed answers to all questions that arise. We received our residence permits from the first submission without additional enquiries and without any problems. Girls, you are the best! Thank you so much :)

June 9, 2025
Unprompted review
Rated 5 out of 5 stars

I worked with Alena M and she was…

I worked with Alena M and she was fantastic. From start to finish, I felt that I could trust her and she was able to answer all of my questions every step of the way. She ensured that all of the details of my application were covered and I received approval within 10 days. I highly recommend Migrun and Alena :)

July 4, 2025
Unprompted review
Rated 5 out of 5 stars

Finest Legal Advisor

She was incredible. Fast at replaying and knew more about the things I couldn’t even get out of a dozen lawyers this week. She really saved me a lot of trouble and advised me to go with an autonomo. If it weren’t for her, not even all the lawyers brought that up to save my stay in Europe. She knows the answer to everything but just make sure you write it all down so you can ask as much as you need . 10/10

July 3, 2025

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