I had order on 24th of november my skincare products. I got an email that my order might be delayed. On the 10th of december I got a 10 euros payment because a product was not in the order , in the m... See more
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I reallly love their products , like the blue elixer retinol serum, naicinamide cucumber aqua gel cream they are amazing best combination in my night routine ! My skin is so smooth and glowy ! thank y... See more
Company replied
I only started using the products yesterday so still not sure the effects, but I am very excited to start my new routine with Miin! 4 stars because there were no free samples as written on the we... See more
Everything was quick and uncomplicated. Big selection of products. Unfortunately one item was destroyed in the shipping. I asked if I could buy a replacement with no shipping costs, but I never receiv... See more
Company replied
Company details
Written by the company
Die Nr. 1 für koreanische Kosmetik in Europa. Mit Verkaufsstellen in Spanien, Italien, Deutschland und Frankreich und Versand in ganz Europa bringen wir dir das Beste aus der K-Beauty-Welt direkt nach Hause. Entdecke über 25 weltweit bekannte koreanische Marken und eine sorgfältig ausgewählte Kollektion von über 600 Hautpflegeprodukten – für deine schönste Haut.
Contact info
Schrammerstraße 3, 80333, MÜNCHEN, Germany
- hallo@miin-cosmetics.com
- miin-cosmetics.de
4.0
Great
841 reviews
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Andrea helped me today and she was so…
Andrea helped me today and she was so helpful and just a lovely person in general, loved her product recommendations!
November 23, 2023
Unprompted review
Reply from miin-cosmetics.de
Hello Anna!
Thank you so much for your feedback regarding your store experience, we hope to have you back again very soon :)
MiiN Team
Delivery time unacceptable
Nothing to say about products, they are the best. But, since I live in Sweden, I had to buy on the German site and after almost 15 days I haven't got my parcel yet. Just received an email (still, after more than 7days since I placed the order) saying that there were delays. I work for an online store, I know how this works, and I think that the waiting time is too much, in 2023 the service should and can be way much faster
October 27, 2023
Reply from miin-cosmetics.de
Hello Yle,
We apologize for the shipping delay and we can assure you that this was a one-time incident.
Feel free to contact us at munich@miin-cosmetics.com to ask for our delivery times, which you can also check at our website :)
MiiN Team
Not received
I ordered 3 products last Saturday 14th and it is already Sunday 22nd and I have not received my package.
October 14, 2023
Reply from miin-cosmetics.de
Hello!
We apologize for the delivery delay and can assure you that this was a one-time incident.
Feel free to contact us at munich@miin-cosmetics.com and ask about our delivery times, which you can also see on our website :)
MiiN Team
Products missing and terrible customer service
I did not receive all the products I ordered. After a few emails, someone finally decided to reply and take care of the situation. Very bad experience.
September 19, 2023
Reply from miin-cosmetics.de
Hello!
We are deeply sorry about the missing product.
Please, take into consideration that our Customer Care staff takes some time to manage each case in order to give you a solution.
MiiN Team
3 stars , unfortunately
Unfortunately, I’d have to give 3 *’s because there are no reviews and ratings about the products and also I’d have to kept on refreshing the site probably because I’d have to translate it english .
June 26, 2023
Reply from miin-cosmetics.de
Hello!
You can check all our products rating if you scroll down their page. Also, the website you visited is the german one, that's why there's no english version of it.
If you need assistance with anything, feel free to contact us at help@miin-cosmetics.com :)
MiiN Team
I love the products
I love the products. I am using these products for more than a year now and they do wonder for the skin. Miin delivers real fast and efficient and I love the experience.
June 13, 2023
Reply from miin-cosmetics.de
Hallo!
Vielen Dank für Ihr Vertrauen in MiiN Cosmetics und Ihre positive Bewertung der Erfahrungen, die Sie mit unseren Dienstleistungen gemacht haben.
MiiN Team
Great online shopping experience for…
Great online shopping experience for excellent skincare products. Miin is great place to find Korean skincare and get detailed information about it.
May 16, 2023
Reply from miin-cosmetics.de
Hallo!
Vielen Dank für Ihr Vertrauen in MiiN Cosmetics und Ihre positive Bewertung der Erfahrungen, die Sie mit unseren Dienstleistungen gemacht haben.
MiiN Team
Everything was quick and uncomplicated
Everything was quick and uncomplicated. Big selection of products. Unfortunately one item was destroyed in the shipping. I asked if I could buy a replacement with no shipping costs, but I never received any answer.
April 8, 2023
Reply from miin-cosmetics.de
Hallo! Wir entschuldigen uns für das Missverständnis, das durch Ihre Bestellung entstanden ist. Wenn Sie Fragen haben, können Sie uns jederzeit unter munich@miin-cosmetics.com kontaktieren. MiiN Team
Every product was exactly how I…
Every product was exactly how I expected. Top quality for my skin.
April 4, 2023
Reply from miin-cosmetics.de
Hello!
Thank you so much for the review :)
MiiN Team
Simple to do and very fast delivery to…
Simple to do and very fast delivery to Ireland. I was informed by the currier where was the package almost the next morning of my purchase. One of the best experience that I have lately. No delays. So happy for the service!
February 28, 2023
Reply from miin-cosmetics.de
Hallo!
Vielen Dank für Ihr Vertrauen in MiiN Cosmetics und Ihre positive Bewertung der Erfahrungen, die Sie mit unseren Dienstleistungen gemacht haben.
MiiN Team
Good service
I have been using miin for already 2 years and they have never let me down!
November 24, 2022
Reply from miin-cosmetics.de
Hello!
Thank you for your trust in MiiN Cosmetics and your positive review of the experience you had with our services.
MiiN Team
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