Miinto België Reviews 4,370

TrustScore 4 out of 5

4.1

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See what reviewers are saying

Rated 5 out of 5 stars

I didn't get my order number so I was thinking that I probably wrote my email in the incorrect way, so I made contact with miinto costumer service and they gladly helped me within no time. That is a... See more

Rated 5 out of 5 stars

Missed the sales discount that was shared just a few hours after I placed my order. So I contacted the Customer Service chat service. This was a very smooth process with quick response (from Miroslaw)... See more

Rated 4 out of 5 stars

Miinto is the perfect place to find best deals. I would recommend to add the option where the customer can choose which language he would like to choose for communication (like English or Dutch). As I... See more

Company replied

Rated 1 out of 5 stars

deep disappointment regarding an order I placed in January for a bag worth $300, which I have still not received. I opened a dispute about this issue, but I have not received any response or update... See more

Company replied

Company details

  1. Online Marketplace
  2. Clothing Store
  3. Handbags Shop
  4. Men's Clothing Store
  5. Vintage Clothing Store
  6. Women's Clothing Store

Written by the company

Miinto is een wereldwijd mode-platform dat ’s werelds best geklede mensen verbindt met een unieke selectie van premium, luxe en hand-gekozen locale mode. Omdat we een platform zijn, hebben we zelf geen magazijnvoorraad, elke order wordt met zorg klaargemaakt door gepassioneerde mensen uit ’s werelds beste kleding boutiques. Voelt u zich geïnspireerd? Bezoek ons op www.miinto.be Mocht u ondersteuning nodig hebben, staan onze medewerkers klaar om u op elk tijdstip van de dag te ondersteunen via de chat.


Contact info

4.1

Great

TrustScore 4 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 85% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

VERY CUTE AND NICE SHIRT😍💎

March 13, 2022
Unprompted review
Miinto België logo

Reply from Miinto België

Dear AnOniem,

Thank you for your review. 😁

We are very glad to hear that you are happy with your shirt. 🥰

See you soon & have a great day! ❤️

Monique, Miinto Customer Care

Rated 5 out of 5 stars

Nice person

Sophie is the best !! Very correct

March 11, 2022
Unprompted review
Miinto België logo

Reply from Miinto België

Dear Siegfried,

Thank you for your review. 🤩

We are very glad to hear that our colleague helped you so very well. 👩🏼‍💻

See you soon & have a great day! ☀️

Monique, Miinto Customer Care

Rated 5 out of 5 stars

Very nice experience

March 2, 2022
Unprompted review
Miinto België logo

Reply from Miinto België

Hi Geanina,

Thank you for your review. 🙏🏼

We are very glad to hear that you have had a good experience. 🙌🏼

See you soon & have a great day! ✨

Monique, Miinto Customer Care

Rated 5 out of 5 stars

Everything went fine (order and…

Everything went fine (order and delivery)!

February 22, 2022
Unprompted review
Miinto België logo

Reply from Miinto België

Dear Vermeire,

Thank you for your review. 😎

We are very glad to hear that you are satisfied with our delivery. 🚚

See you soon & have a nice day! ✨

Monique, Miinto klantenservice

Rated 5 out of 5 stars

Great service with fast delivery 🚚…

Great service with fast delivery 🚚 package is well presented and goods secured.

February 16, 2022
Unprompted review
Miinto België logo

Reply from Miinto België

Dear Janessa,

Thank you for your review. 🤩

We are very glad to hear that you are happy with our fast delivery. 🚛

See you soon & have a great day! 🌼

Monique, Miinto Customer Care

Rated 5 out of 5 stars

Good experience

I bought exactly what I was searching for for really good price! The quality is perfect! The delivery was really fast.

February 5, 2022
Unprompted review
Miinto België logo

Reply from Miinto België

Dear Marina,

Thank you for your review. 😇

We are very glad to hear that you are satisfied with your order and our fast delivery. 🚚

See you soon & have a great day! 🌻

Monique, Miinto Customer Service

Rated 5 out of 5 stars

Quick delivery

Quick delivery! Very nice shoes, perfect fit!

January 31, 2022
Unprompted review
Miinto België logo

Reply from Miinto België

Dear Stefanie,

Thank you very much for your 5 star review!

We are very happy to hear that you had a good experience 😀

We hope to see you back soon!

Have a great day☀️
Niels, Miinto Customer Care

Rated 2 out of 5 stars

Received wrong item, no support

Ordered reversible 'double' K-Way jacket at sale price. Received other thinner, non reversible jacket than photos, which was bing sold at that same price non-sale. Asked for explanaition at customer care service. Never received further emails as promised. My return is pending...

January 28, 2022
Unprompted review
Miinto België logo

Reply from Miinto België

Dear Ado,

I would like to help you out with this.

In order to do so, I will need an order-ID.

Can you provide me this number? 📩

Thank you in advance.

Have a good day!
Miinto, Customer Care ✨

Rated 5 out of 5 stars

Great customer experience!

Very good experience! Good service, great communication and fast delivery. The products I purchased also were of great quality.

January 18, 2022
Unprompted review
Miinto België logo

Reply from Miinto België

Dear.

Thank you for your review. 😎

We hope to see you soon.

Have a lovely day! 💐

Miinto Customer Service

Rated 5 out of 5 stars

Great brands

Great brands, large discounts, quick delivery. Excellent platform to buy on!

January 17, 2022
Unprompted review
Miinto België logo

Reply from Miinto België

Hi,

Hartelijk dank voor uw review. ⭐️

Tot snel & een fijne dag gewenst! 🌺

Miinto klantenservice

Rated 5 out of 5 stars

Top!

Very happy with my shoes

January 16, 2022
Unprompted review
Miinto België logo

Reply from Miinto België

Dear.

Thank you for your review. 😎

We hope to see you soon.

Have a lovely day! 💐

Miinto Customer Service

Rated 5 out of 5 stars

The order process was very fast

The order process was very fast. I also received the goods undamaged.

January 16, 2022
Unprompted review
Miinto België logo

Reply from Miinto België

Dear.

Thank you for your review. 😎

We hope to see you soon.

Have a lovely day! 💐

Miinto Customer Service

Rated 5 out of 5 stars

Perfect

Perfect! So happy with me new shoes. Thank you miinto for the discount!

January 15, 2022
Unprompted review
Miinto België logo

Reply from Miinto België

Dear.

Thank you for your review. 😎

We hope to see you soon.

Have a lovely day! 💐

Miinto Customer Service

Rated 5 out of 5 stars

Great service and fast delivery

Great service and fast delivery! Do recommend!

January 15, 2022
Unprompted review
Miinto België logo

Reply from Miinto België

Dear.

Thank you for your review. 😎

We hope to see you soon.

Have a lovely day! 💐

Miinto Customer Service

Rated 5 out of 5 stars

Goeie levering en goeie service

Goeie levering en goeie service

Fast delivery and good customer service, had a question and got a reply very quickly

January 15, 2022
Unprompted review
Miinto België logo

Reply from Miinto België

Hi,

Hartelijk dank voor uw review. ⭐️

Tot snel & een fijne dag gewenst! 🌺

Miinto klantenservice

Rated 5 out of 5 stars

Good service

Good service, quick delivery!

January 13, 2022
Unprompted review
Miinto België logo

Reply from Miinto België

Dear Bo,

Thank you for your review. 🙌🏼

We are very happy to hear that you are satisfied with our service and quick delivery. 📦

See you soon.

Have a nice day! ☀️

Monique, Miinto Customer Service

Rated 4 out of 5 stars

Good service

It took 2 weeks to receive mij order. Probably it was delayed because it was at the end of the year.
The size of the article did not fit me.
After a quick chat at 9:00 PM, I got the information I needed to resend the order.

January 10, 2022
Unprompted review
Miinto België logo

Reply from Miinto België

Dear Britt,

Thank you for your review. 🙌🏼

We are very sorry to hear that you've waited so long for your order to arrive. 😔

As soon as the shop has received your return they will refund you.

If you have further questions, please don't hesitate to ask them.

Have a great day! 💐

Monique, Miinto Customer Service

Rated 5 out of 5 stars

Quicker delivery

Good communication for each process ( order, payment and shipment)
Quicker delivery than expected!

January 8, 2022
Unprompted review
Miinto België logo

Reply from Miinto België

Dear.

Thank you for your review. 😎

We are very glad to read that you are happy with our fast delivery. 📦

We hope to see you soon.

Have a lovely day! 💐

Monique, Miinto Customer Service

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