Miinto SuomiReviews 

239
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I found a hard-to-find item from Miinto for a nice price. I had a question about the item sizing and I got an immediate answer from a human customer service agent via the chat. The delivery was fast a... See more

Rated 5 out of 5 stars

Just received the delivery today. Nice package and this time arrived in less than one week from the order. Thank you for a 5/5 customer service (Kamila, Adrianna) especially in sorting out the issues... See more

Company replied

Rated 4 out of 5 stars

Great selection of clothes, got most of my items in a day by using the faster DHL delivery. The discounts were also better than elsewhere I looked. One shop was slower to send out the package and I've... See more

Rated 5 out of 5 stars

Ordered a jacket on Miinto because it had a lower price. Didn't know about this website before. The delivery was good, no complains. Would most likely order something more there later.

Company replied

4.6

Excellent

TrustScore 4.5 out of 5

239 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(239)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Well performed

Miinto performed well and the product is fine. Communication was as it should be, order process also. Only minus comes from the courier service selection. There were only one possible courier service (normal, not express) to choose from and that one is not so good: fast, yes, but not doing what they say.

March 21, 2025
Unprompted review
Rated 1 out of 5 stars

I ordered my shoes on 25.4 it says it…

I ordered my shoes on 25.4 it says it takes 2-5 days. Still today am waiting I tracked it it has gone from Slovenia Italy Germany and now in Denmark. I contacted your customer service and they said it is the UPS fault . So you didn’t deliver in time .

May 3, 2024
Unprompted review
Rated 4 out of 5 stars

Pleasant experience

Great selection of clothes, got most of my items in a day by using the faster DHL delivery. The discounts were also better than elsewhere I looked. One shop was slower to send out the package and I've yet to receive it, but I'm being kept updated on that.

January 15, 2024
Unprompted review
Rated 5 out of 5 stars

Top customer experience!

I found a hard-to-find item from Miinto for a nice price. I had a question about the item sizing and I got an immediate answer from a human customer service agent via the chat. The delivery was fast and well tracked. My item arrived in perfect condition. Top experience overall!

May 21, 2023
Unprompted review
Rated 1 out of 5 stars

Bad experience

Bad experience. Was waiting for shoes for over 2 weeks and they were not even dispatched, although the delivery time was promised 3-5 days. Could't get a clear explanation what the problem was. Asked to return the money.

January 9, 2023
Unprompted review
Miinto Suomi logo

Reply from Miinto Suomi

Dear Julie,

Thank you for your review on Trust Pilot 😊

I am so sorry, that you are still missing your order.

I would really like to help, could you please provide me with order number.

Looking forward hearing form you 🙏

Wish you a lovely day!

Kind regards ☀️
Martyna, Miinto

Rated 5 out of 5 stars

I appreciate the speed of delivery

I appreciate the speed of delivery. and how you can send a discount code when you can't meet a customer's order. thank you for everything

September 9, 2022
Unprompted review
Miinto Suomi logo

Reply from Miinto Suomi

Dear Dat,

Thank you fro your review. 🙌

It makes me so happy top read, that delivery was fast,
and you are satisfied with our service.

Wish you a lovely day ! 😊

Kind regards
Martyna, Miinto

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look