Erica was very thorough in her explaining of everything to us, was often in contact with the bank on our behalf, was available readily for consulting and we felt she did so much more than just broker... See more
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Erica was exceptionally knowledgeable and enabled us to feel confident in our recent refinance process. Our lawyer was unprepared in the lead up to settlement date. This unpreparedness nearly resulte... See more
Erica managed our application with professionalism and care. The clear Communication and helpful advise Erica gave us was outstanding. We found it easy to connect with Erica as she has an honest and... See more
More than happy with the personnel and professionalism in how Erica, help me though and understand the mortgage process. What was being put in place for me though the BNZ. Contactable, either answeri... See more
Company details
Written by the company
Since 1990, Mike Pero Mortgages has lived and breathed property and finance in New Zealand. We know it inside out. We understand the challenges Kiwis face when home hunting, and for over 30 years, we’ve been the brand that you trust when it comes to making this important purchase. Each year, we arrange more than $1 billion in loans for Kiwis and we’ve helped hundreds of thousands of homeowners and investors achieve their financial goals. Our advisers are located nationwide, but with local expertise, making them well-equipped to help find the best solution for your needs.
Disclaimer
Mike Pero (New Zealand) Ltd Copyright © 2026 All rights reserved
Contact info
PO Box 82, 7656, Leeston, Canterbury, New Zealand
- 022 187 0173
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Highly appreciated
Erica was very thorough in her explaining of everything to us, was often in contact with the bank on our behalf, was available readily for consulting and we felt she did so much more than just broker a deal for us. We are very happy with her service. She was warm, polite, and reassuring.
Erica was exceptionally knowledgeable…
Erica was exceptionally knowledgeable and enabled us to feel confident in our recent refinance process.
Our lawyer was unprepared in the lead up to settlement date. This unpreparedness nearly resulted in settlement not occurring, as the lawyer didn't read the offer of finance documents properly. He was only going to repay one bank and provide me the rest of the settlement funds to pay the additional finance company myself. Erica picked up the slack from the lawyer and had the courageous discussion with the lawyer to point out his errors, even when the lawyer was trying to blame the issue on everyone else instead of taking responsibility for his lack of due diligence. Erica's professionalism and due diligence saved our refinancing from failure. We are extremely grateful to have gone on this journey with Erica.
Outstanding Service from Erica
Erica managed our application with professionalism and care. The clear
Communication and helpful advise Erica gave us was outstanding. We found it easy to connect with Erica as she has an honest and kind personality. We had a successful
Outcome and that was all thanks to Erica. Professional, honest and diligent is how I would sum Erica up. She’s the ‘Bomb’
She is efficient reliable
More than happy with the personnel and…
More than happy with the personnel and professionalism in how Erica, help me though and understand the mortgage process. What was being put in place for me though the BNZ.
Contactable, either answering or returning my calls as and when I had questions. Explaining in simple and layman terms and ensuring I understood all that was being placed ( ie: Documents) and what was being put in place regards the Mortgage,
Erica was amazing to work with and was…
Erica was amazing to work with and was very helpful, understanding and guided me through the entire process step by step. Can not rate her high enough.
Refinancing experience
Erica was amazing and took the pressure off dealing with the bank. She kept us informed along the way so we knew exactly what was happening. I would totally recommend her to anyone.
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