Philippa Norman has been (again) outstanding in regards to working through both mine and my partners insurance policies. It can be quite the minefield but Philippa is thorough and explained every step... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
10/10! Top notch service, such thoughtful advice, and always follows up (when life gets busy and I forget). I feel so confident with my insurance after making a plan with Philippa
Philippa is so thoughtful and thorough. She always makes us feel valued and listened to when dealing with our insurance. 100% recommend, especially if you want someone trustworthy, professional, and k... See more
Our experience with Philippa was great. She was very knowledgeable, able to answer all our questions, prompt with responses and, most importantly, found us a good deal on our insurance.
Company details
Written by the company
Since 1990, Mike Pero Mortgages has lived and breathed property and finance in New Zealand. We know it inside out. We understand the challenges Kiwis face when home hunting, and for over 30 years, we’ve been the brand that you trust when it comes to making this important purchase. Each year, we arrange more than $1 billion in loans for Kiwis and we’ve helped hundreds of thousands of homeowners and investors achieve their financial goals. Our advisers are located nationwide, but with local expertise, making them well-equipped to help find the best solution for your needs.
Disclaimer
Mike Pero (New Zealand) Ltd Copyright © 2026 All rights reserved
Contact info
PO Box 317107, Hobsonville, 0664, Auckland, New Zealand
- 0272945415
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Easy to work with
Easy to work with, got the right information that we needed.
Great really easy and personalised…
Great really easy and personalised experience, I would highly recommend Philippa
Very informative
Very informative and excellent trustworthy guidance.
Great experience
Our experience with Philippa was great. She was very knowledgeable, able to answer all our questions, prompt with responses and, most importantly, found us a good deal on our insurance.
Philippa is so thoughtful and thorough
Philippa is so thoughtful and thorough. She always makes us feel valued and listened to when dealing with our insurance. 100% recommend, especially if you want someone trustworthy, professional, and kind.
Thanks for all your help
Thanks for all your help! Philippa made the whole process seamless and easy to understand.
Phillips was super helpful and…
Phillips was super helpful and informative
Flexible times and fast responses
Flexible times to work around our busy schedule along with quick emails and call responses made our experience getting insurance a breeze.
We had a great experience working with…
We had a great experience working with Philippa. She took the time to understand our needs and explained all our options clearly, making the process easy and stress-free. We truly appreciate her professionalism and care in finding the best coverage for us. Highly recommend Philippa for anyone seeking expert life insurance advice!
10/10!
10/10!
Top notch service, such thoughtful advice, and always follows up (when life gets busy and I forget). I feel so confident with my insurance after making a plan with Philippa
Philippa Norman- A star!
Philippa Norman has been (again) outstanding in regards to working through both mine and my partners insurance policies. It can be quite the minefield but Philippa is thorough and explained every step with us, to ensure our needs and budget were met. Thankyou Philippa. Would highly recommend your services.
Prompt, pleasant, fast and great result
Prompt, pleasant and fast response and result. Great communication and very responsive action. Very happy with result thank you to Philippa.
Philippa is prompt
Philippa is prompt, attentive, thorough and easy to deal with
Thank you Philippa for your help…
Thank you Philippa for your help streamlining the insurance process and your patience with our lack of knowledge on the subject. We highly recommend your service and experience. Many Thanks for all your help
Helpful and Knowledgeable
Philippa is extremely knowledgeable on insurance products and uses this information to best help her clients. Would recommend to anyone and everyone!
Compassionate & Thorough
Philippa was a pleasure to work with. She cut through all the jargon and worked extremely hard to get us the cover we required, showing compassion and attention to detail throughout the whole process. I would highly recommend her, and Mike Pero Insurance
Philippa has been amazing
Philippa has been amazing in explaining all the legal terms of the protection plan to myself and my partner. She kept us updated on the progress of the whole process and would regularly check in with us.
Philippa was excellent and super…
Philippa was excellent and super helpful with sorting out insurance. She always kept us informed and made everything so easy!
Philippa is fantastic
Philippa has been fantastic to deal with and has made the process very simple. I found the details she provided to be amazing and the comparisons between different policies was incredibly useful.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







