Even though Jacqui was overseas for personal reasons, she kept in contact and continued to guide us each and every day. She made the process stress-free and easy.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Her communication is top tier and she is just amazing at what she does. She really makes you feel heard and valued when you in the middle of a new process. She was available whenever I needed her. I c... See more
Jacqui hemi is amazing she was so quick at sorting everything for us and made it so easy and less stressful for us. She has shown such patience and positive reassurance during a a very long build... See more
This is the second time we have worked with Jacqui and highly recommend her to everyone who is looking to purchase a home or remortgage. She made things so easy for us as full-time working parents, ea... See more
Company details
Written by the company
Since 1990, Mike Pero Mortgages has lived and breathed property and finance in New Zealand. We know it inside out. We understand the challenges Kiwis face when home hunting, and for over 30 years, we’ve been the brand that you trust when it comes to making this important purchase. Each year, we arrange more than $1 billion in loans for Kiwis and we’ve helped hundreds of thousands of homeowners and investors achieve their financial goals. Our advisers are located nationwide, but with local expertise, making them well-equipped to help find the best solution for your needs.
Disclaimer
Mike Pero (New Zealand) Ltd Copyright © 2026 All rights reserved
Contact info
44 Maire Street, 4330, Inglewood, Taranaki, New Zealand
- 027 444 0084
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Jacqui
Jacqui, was amazing and gave us so much advice and worked quickly and efficiently. Would recommend to everyone!
Thank you so much
Jacqui was very responsive to my…
Jacqui was very responsive to my questions and was always happy to help. Lots of guidance and explained each step . Amazing person and I would absolutely recommend her and I would use jacqui again.
Jacqui was super helpful as this was…
Jacqui was super helpful as this was our first time buying a house, made it super easy. Fantastic service! Big big thank you!!
Awesome communication and guidance…
Awesome communication and guidance throughout the entire process. Made it stress free and easy
So.amazing amd responsive to our needs.
So.amazing amd responsive to our needs.
Excellent communications and sharing of knowledge.
Jacqui is absolutely fantastic!
Jacqui is absolutely fantastic! She was friendly, knowledgeable, supportive and made our first home buying journey an absolute dream.
Highly recommend
Before starting our journey to find our first home my partner and I did some research before jumping in to contacting a random mortgage broker. We found Jacqui Hemi online at Mike Pero and we thought she was great. She lived up to our expectations of her as she ticked all the boxes for us. She made the process flawless and easy. She was great with communication and always helped answer our many questions. Both myself and my partner would highly recommend her to any first home buyers as we really enjoyed having her as our mortgage broker and as she always went above and beyond.
Very happy and grateful for all…
Very happy and grateful for all Jacquies help was a long process and worked with us all the way through made everything as easy as possible for us. We couldnt be more happy with the service shes provided thank you again Jacquie 😊😀
Great to work with
Great to work with as it took quite a few months
to find a house in our budget
An awesome experience!
My first home purchase was an awesome experience, very step of the process we were well informed. If we had any questions they were answered in detail. Jacqui helped us to make the best decisions that suited our needs and cannot fault her ability. Thank you Jacqui!
Outstanding Mortgage Broker
Jacqui was phenomenal in her involvement, advice and service during our house buying journey. We felt confident in her advice and was very impressed, she was always available and willing to guide. We considered ourselves fortunate to have had the opportunity to work with her.
Jacqui is absolutely the #1 diamond in…
Jacqui is absolutely the #1 diamond in the finance world.
Always on hand for the hard and not so hard questions
Highly recommend
So easy to deal with, no question is a hassle for Jacqui, responded quickly to my many many enquiries and made it easy for me to understand things I didn't know. Just made the whole process go smoothly. Would definitely recommend.
Amazing customer service
Amazing customer service
Very dedicated to clients.
Great advise
Friendly and approachable
Gets the job done well
Recommend to anyone I know needing a broker
Supportive
Proactive
Reliable
Amazing!
Jacqui was amazing. Super friendly and helpful - always happy to answer questions, no matter how trivial. Totally recommend her services.
Great communication and process was…
Great communication and process was easy. Ended up taking a bit longer than we hoped but that was no one's fault. Just some processes like valuation and lawyers etc
5/5 Stars
Jacqui was amazing throughout our entire journey to homeownership! Approachable, reliable, honest & a great communicator always making sure we understood everything & always had our best interest at heart. Cant thank Jacqui enough for all her support. 100% would recommend her to anyone.
We found Jacqui at Pero Mortage group…
We found Jacqui at Pero Mortage group very understanding with our situation. She got us approved with a bank in no time after us having a bad experience she helped us through all the documentation and we did not had to bother about anything.
I would recommend Jacqui to anyone that wants and needs that personal touch.
Jacqui is awesome
Jacqui just makes it easy. Always available, organized and on top of it. A great communicator that's always able to help. Thanks Jacqui 😊
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







