Mike Pero Mortgages - Mark Thomson Reviews 

110
TrustScore 5 out of 5

4.9

Level 8, 22-28 Willeston Street, 6011 Wellington, NZ


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Rated 5 out of 5 stars

Mark was great helping us buy our first home when we started we had no clue about any of the process and he kindly met up with us (multiple times) to explain to us what it all meant and what we would... See more

Rated 5 out of 5 stars

We've used Mark previously and like our first experience, we again found him to be extremely helpful. Mark guides you through the whole process and makes it simple - he really knows the business, and... See more

Company replied

Rated 5 out of 5 stars

Mark has helped us through purchasing 5 houses now, and every experience has been top notch. He is knowledgeable, clear, consistent and always works with his clients best interests at heart. An outsta... See more

Company replied

Rated 5 out of 5 stars

I had no idea what I needed to do to start the whole process of buying my first home. I reached out to Mark Thomson and straight away he made me feel listened to, supportive and helped break down... See more

Company replied


Company details

  1. Mortgage Broker

Written by the company

Since 1990, Mike Pero Mortgages has lived and breathed property and finance in New Zealand. We know it inside out. We understand the challenges Kiwis face when home hunting, and for over 30 years, we’ve been the brand that you trust when it comes to making this important purchase. Each year, we arrange more than $1 billion in loans for Kiwis and we’ve helped hundreds of thousands of homeowners and investors achieve their financial goals. Our advisers are located nationwide, but with local expertise, making them well-equipped to help find the best solution for your needs.

Disclaimer

Mike Pero (New Zealand) Ltd Copyright © 2026 All rights reserved

Lending and policy criteria and terms and conditions apply.

Contact info

  • Level 8, 22-28 Willeston Street, 6011, Wellington, New Zealand

  • 021 990 969

4.9

Excellent

TrustScore 5 out of 5

110 reviews

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4.9

All reviews

(110)

399 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service and knowledge

Mark was so easy to deal with. We have used a few mortgage brokers overs the years but Mark gave us options of things we didn’t know were available. He has a huge amount of knowledge and made the process for us so easy. He is incredibly professional and very knowledgeable.
We would highly recommend Mark for anyone looking for a mortgage broker that you can trust.

December 16, 2024
Rated 5 out of 5 stars

Very good communication and straight to…

Very good communication and straight to the point, clear instructions provided for a clear process. Again, very happy with Marks service.

October 1, 2024
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Reply from Mike Pero Mortgages - Mark Thomson

Thank you for your kind words! I'm glad to hear that the process was seamless for you. It’s always my goal to provide effective and professional service! - Mark Thomson

Rated 5 out of 5 stars

Getting it done

Mark just makes it happen - great advise and brillant service

September 13, 2024
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Reply from Mike Pero Mortgages - Mark Thomson

Thanks for the shoutout! Always a pleasure to get things done right for you.

Rated 5 out of 5 stars

Great knowledge and great service

Mark was easy to deal with and had really good suggestions on how we structure our lending. He also did good research into what bank had the best products to suit our needs. He was very responsive and always followed up our telephone conversations with an email. Would not hesitate in recommending him to others and will definitely use him again.

September 4, 2024
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Reply from Mike Pero Mortgages - Mark Thomson

So glad you found the advice helpful! Thanks for taking the time to provide the great feedback.

Rated 5 out of 5 stars

Highly recommend

Mark was fantastic! He was really great at explaining things simply and made me feel really confident navigating my first home purchase. He was always very quick to get back to me and helped me to navigate pre-approval as a contractor. Would highly recommend.

September 10, 2024
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Reply from Mike Pero Mortgages - Mark Thomson

Thank you for your kind words! Simplifying the process and making it seamless for you is always our goal. I'm glad I could help navigate the complexities and give you confidence in your first home purchase. Your recommendation means a lot!

Rated 5 out of 5 stars

Great experience

Very efficient and knew his stuff. Prompt reply to emails and calls. Would (and have) recommend Mark to friends and family.

August 23, 2024
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Reply from Mike Pero Mortgages - Mark Thomson

Grateful for the kind words! Always here to provide great advice and efficient service. Your recommendation means the world to me—thank you!

Rated 5 out of 5 stars

Highly recommended

Mark is very professional as well as having deep knowledge of the mortgage process and options.

August 15, 2024
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Reply from Mike Pero Mortgages - Mark Thomson

Thanks for trusting me to get it done! Appreciate the awesome review.

Rated 5 out of 5 stars

Great Advice

Great advice and support

August 13, 2024
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Reply from Mike Pero Mortgages - Mark Thomson

Thanks so much! Glad I could provide the advice and support you needed!

Rated 5 out of 5 stars

In safe hands

Mark was so informative and helped my husband and I navigate all our options for buying a house. We successfully bought a house after only a short period of working with him.

July 3, 2024
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Reply from Mike Pero Mortgages - Mark Thomson

So happy to hear you felt in safe hands! Grateful for the trust and thrilled we made it happen together.

Rated 5 out of 5 stars

Makes it easy

Makes it easy
Mark really steps me through the loan process. He makes what I consider a complex bundle of forms and paperwork feel simple and easy.

August 7, 2024
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Reply from Mike Pero Mortgages - Mark Thomson

It’s always a pleasure making things happen for you! Thanks for the great feedback.

Rated 5 out of 5 stars

Mark has helped us through purchasing 5…

Mark has helped us through purchasing 5 houses now, and every experience has been top notch. He is knowledgeable, clear, consistent and always works with his clients best interests at heart. An outstanding Mortgage Broker and we trust him wholeheartedly.

July 19, 2024
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Reply from Mike Pero Mortgages - Mark Thomson

Thank you for your incredible loyalty! I’m thrilled to have helped you through five home purchases. Your trust and kind words mean everything to me!

Rated 4 out of 5 stars

Mark is great and knows his stuff.

Mark is great and knows his stuff.
We had an unusual situation but he managed to make it work for us.
The outcome was we got what we wanted, who can complain about that.

July 12, 2024
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Reply from Mike Pero Mortgages - Mark Thomson

I appreciate your kind words! It’s great to hear that I could help make your unusual situation work out. Your satisfaction is my top priority!

Rated 5 out of 5 stars

Mark provides a professional and helpful service

Mark has always responded promptly to me, gives me appropriate information and options, provides his professional advice but allows me to make my own decisions, which he then actions promptly.

August 1, 2024
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Reply from Mike Pero Mortgages - Mark Thomson

I appreciate your feedback! It's important to me that you feel supported in making your own decisions while also receiving timely and professional advice. I'm here to help anytime!

Rated 5 out of 5 stars

Straight forward

Straight forward. No nonsense

July 19, 2024
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Reply from Mike Pero Mortgages - Mark Thomson

Thank you for the feedback! I’m glad you appreciated the straightforward approach. Keeping things simple is what I aim for!

Rated 5 out of 5 stars

made it easy.

Made it easy, did most of the work for us and easy to deal with fast interactions.

July 31, 2024
Mike Pero Mortgages - Mark Thomson logo

Reply from Mike Pero Mortgages - Mark Thomson

Thank you! I’m thrilled that my support made things easier for you. Fast interactions and smooth processes are what I strive for!

Rated 5 out of 5 stars

Very responsive and helpful

Mark is very responsive to emails, which allowed me to quickly get bank sign off and submit an unconditional offer in only a few days. He also gave concise and easy to understand advice. He helped make the whole process significantly easier.

April 3, 2024
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Reply from Mike Pero Mortgages - Mark Thomson

Thank you for the fantastic feedback! I’m glad my responsiveness and clear advice helped you navigate the process smoothly and efficiently.

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