Mike Pero Mortgages - Shane Crawford Reviews 

111
TrustScore 5 out of 5

4.9

Level 2, 77 Centennial Avenue, 9320 Alexandra, Alexandra, NZ


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I have always found Shane Crawford from Mike Pero Mortgages to be excellent to deal with. He consistently provides a very high level of service, is professional and responsive, and makes the process s... See more

Rated 5 out of 5 stars

Brilliant service We love dealing with Shane when it comes to our mortgage lending. A great communicator and very experienced, Shane always provides us with up to date advice and guidance when making... See more

Rated 5 out of 5 stars

Our experience with Shane Crawford Shane was amazing. He was approachable, prompt to respond, friendly, helpful, and offered us guidance and support as we looked for the best terms for our mortgage... See more

Rated 5 out of 5 stars

What can I say, no need for a cape or mask, this guy is a living superhero. Knowledgeable and skilled with clients as his focus Shane excels at his role everytime. I trust Shane with all my mortgage a... See more


Company details

  1. Mortgage Broker

Written by the company

Since 1990, Mike Pero Mortgages has lived and breathed property and finance in New Zealand. We know it inside out. We understand the challenges Kiwis face when home hunting, and for over 30 years, we’ve been the brand that you trust when it comes to making this important purchase. Each year, we arrange more than $1 billion in loans for Kiwis and we’ve helped hundreds of thousands of homeowners and investors achieve their financial goals. Our advisers are located nationwide, but with local expertise, making them well-equipped to help find the best solution for your needs.

Disclaimer

Mike Pero (New Zealand) Ltd Copyright © 2026 All rights reserved

Lending and policy criteria and terms and conditions apply.

Contact info

  • Level 2, 77 Centennial Avenue, 9320, Alexandra, Alexandra, New Zealand

  • 021 334588

4.9

Excellent

TrustScore 5 out of 5

111 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(111)

336 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

So easy!!!

Shane was fantastic to deal with. Everything was so easy & he was very clear with all information.
All questions where answered quickly & precisely.
I would highly recommend using Shane & the team at Mike Pero.

April 22, 2025
Rated 5 out of 5 stars

Shane was amazing

Shane was amazing, we had a long complicated buying process that Shane worked tirelessly on only for it to fall over and at no point did Shane waiver in his positive approach, We got there in the end on the next property.

April 16, 2025
Rated 3 out of 5 stars

Piet and I acknowledge we were trying…

Piet and I acknowledge we were trying to sort our mortgage and insurances over the Christmas holiday season. But we felt that communication between our broker and us could have been better. This lack of communication caused some undue stress and frustration.

In the end we contacted ANZ ourselves as our broker said they will be in touch, which they did not. Due to not being able to contact our broker, we felt that we were left hanging.

Good outcome in the end.

January 24, 2025
Rated 5 out of 5 stars

Top Service

Fantastic and friendly, very efficient and good communication.
Shane made the process so easy for us and we’re very happy with the results

December 2, 2024
Rated 5 out of 5 stars

Shane Crawford review

Shane made the whole process so easy and non-stressful. I valued his advice and he was happy to answer any questions I had. I had previously gone through a bank which was difficult as it was all online. To have Shane, in person, made it all so much easier.

December 4, 2024
Rated 5 out of 5 stars

Shane is absolutely amazing

Shane is absolutely amazing. We always end up with a positive outcome when dealing with Shane which I strongly believe we would not achieve by going directly to our bank.

December 28, 2024
Rated 5 out of 5 stars

Excellent broker

Shane was great to deal with, fast clear communication via email and phone. Answered put many questions clearly and relieved a lot of the pressure associated with buying our first home. We would recommend to all.

November 20, 2024

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look