Mile Auto Transport LLC Reviews 

211
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 146 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the very professional staff for their clear communication, friendly attitude, and efficient coordination throughout the entire vehicle transport process. Many consumers also mention that automobiles arrive safely, often right on schedule or even ahead of time, backed by very reasonable pricing options. Some reviewers were not happy with communication issues, noting delayed pickups, disorganized scheduling, or cancelled transports that caused unnecessary stress during their important family moves. A few customers also experienced unexpected changes regarding arrival dates, while others reported unfortunate service incidents with specific transport drivers.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, highlighting prompt arrivals and... See more

Service

Consumers find service to be positive, highlighting efficient operational processes and professional customer... See more

Staff

Reviewers mention positive feedback about staff, highlighting that team members and drivers are consistently... See more

Price

Users describe positive interactions with price, highlighting that the costs are fair and reasonable compared... See more

Customer service

People report positive experiences with customer service, highlighting exceptional support and clear... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Jan is our POC working to schedule the pick up and delivery. He did an excellent job! Seriously, this was the 1st time using an auto transport to take the daughters vehicle from the homebase to Univer... See more

Rated 5 out of 5 stars

This company has an A+ review on BBB and they proved it. We were left high & dry by another carrier the day before a scheduled pickup. I called Mile Auto Trsnspirt and spoke with a very nice and helpf... See more

Company replied

Rated 5 out of 5 stars

The transaction went very smoothly without any hangups or problems. The salesperson was very friendly, helpful and candid with all of my questions about the sale. He also gave me the name and locat... See more

Company replied

Rated 5 out of 5 stars

Really happy with the service that we got from Mile Auto Transport. Their vendor who deliver our vehicle to us was professional prompt and communicated through the entire process. The car was taken ve... See more

Company replied


Company details

  1. Transportation Service
  2. Department of Transportation
  3. Vehicle Shipping Agent

Written by the company

Mile Auto Transport LLC, auto transport broker company stands at the forefront of this industry, distinguished by our commitment to reliability, customer satisfaction, and seamless service. With a robust network of licensed and insured carriers, we ensure that our clients' vehicles are transported safely and efficiently, whether it's across the state or across the country. Services Offered Open Auto Transport: The most cost-effective and popular option, ideal for standard vehicles. Our open carriers are equipped to handle multiple vehicles simultaneously, providing a balance of affordability and safety. Enclosed Auto Transport: For luxury, classic, or high-value vehicles, we offer enclosed transport services that provide maximum protection from the elements and road debris. Door-to-Door Service: We provide door-to-door transport services for the ultimate convenience, picking up and delivering vehicles directly to specified locations. Expedited Shipping: For clients needing swift delivery, our expedited shipping options ensure faster transit times without compromising safety. Specialized Transport: Catering to the unique needs of oversized vehicles, motorcycles, and inoperable cars, we offer specialized solutions to meet diverse transport requirements.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

211 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 83% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(211)

128 reviews in the last 12 months

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Rated 5 out of 5 stars

Car was picked up and delivered as…

Car was picked up and delivered as stated. Price was reasonable. Sarah is wonderful.

December 11, 2025
Unprompted review
Mile Auto Transport LLC logo

Reply from Mile Auto Transport LLC

Thank you for your kind review! We’re glad your car was picked up and delivered as expected and that you found our pricing reasonable.

Rated 5 out of 5 stars

Friendly driver

December 16, 2025
Unprompted review
Mile Auto Transport LLC logo

Reply from Mile Auto Transport LLC

Thank you for your feedback, Bob! We’re glad you had a positive experience with our driver. We appreciate you taking the time to share your thoughts!

Rated 5 out of 5 stars

Dan and Ruslan were absolutely amazing

Dan and Ruslan were absolutely amazing. They worked with me on the dates I needed and communicated the whole way. 10 out of 10 stars. Thank you guys so much !

December 13, 2025
Unprompted review
Mile Auto Transport LLC logo

Reply from Mile Auto Transport LLC

Thank you so much for the kind review! We’re really glad Dan and Ruslan were able to work with your schedule and keep communication smooth throughout the process. We truly appreciate your support and your 10/10 rating—it means a lot to our team. We’d be happy to help you again anytime!

Rated 5 out of 5 stars

Great transporter !! Thanks Dan !!

Dan at Mile Auto Transport LLC did a great job with the logistic & was a caring person. The driver of the truck was also a very nice fellow and took good care of my car !!
Will use this company again !!

December 13, 2025
Unprompted review
Mile Auto Transport LLC logo

Reply from Mile Auto Transport LLC

Thank you, Dwight, for your thoughtful review! We’re so glad to hear that Dan provided excellent logistics support and genuinely cared throughout the process. It’s also great to know the driver took such good care of your car. We truly appreciate your trust and look forward to working with you again in the future! ✨

Rated 5 out of 5 stars

Great customer service

Great customer service. The transporter was great. My vehicle got from California to Georgia in a fast and timely manner. Would transport with company again. I highly recommend them.

December 11, 2025
Unprompted review
Mile Auto Transport LLC logo

Reply from Mile Auto Transport LLC

Thank you for your kind review! We’re thrilled to hear you had a great experience with our customer service and transporter, and that your vehicle arrived from California to Georgia quickly and on time. Your recommendation means a lot to us, and we’d be happy to assist you again anytime!

Rated 5 out of 5 stars

Great driver and ahead of schedule.

Great driver and ahead of schedule.

December 3, 2025
Unprompted review
Mile Auto Transport LLC logo

Reply from Mile Auto Transport LLC

Thank you, Jesse, for your feedback! We’re happy to hear the driver did a great job and even delivered ahead of schedule. We truly appreciate your trust and look forward to assisting you again in the future!

Rated 5 out of 5 stars

Transport if vehicles from state to state

Very pleased at the ease of the arrangement and the staff that assisted.

December 8, 2025
Unprompted review
Mile Auto Transport LLC logo

Reply from Mile Auto Transport LLC

Thank you for your kind review! We’re glad to hear the arrangement was easy and that our staff could assist you smoothly. We appreciate your feedback and look forward to helping you again in the future!

Rated 5 out of 5 stars

Thankfully we made the right choice.

I initially signed up with a supposedly higher rated transport company to transport our antique vehicle. They indicated it could be picked up in approximately three days. After a couple days, I received a call that they have a driver available however the price would be 20% higher than the quoted price. I said I was in no rush and could wait for our vehicle to be moved at the agreed upon price. A few days went by and they had another driver but the price was now 50% higher. Seems like a real bait and switch strategy. Not feeling good about where this was going I cancelled our contract.
I submitted a request for quote from Mile Auto Transport and received a call from Alex a few minutes later to discuss our move. A couple days later our vehicle was picked up and delivered earlier than anticipated even under miserable weather conditions; and for the agreed upon price!
I would highly recommend Mile Auto Transport and I am very happy I made the right decision.

November 25, 2025
Unprompted review
Mile Auto Transport LLC logo

Reply from Mile Auto Transport LLC

Thank you so much for your detailed review, Tom! We’re thrilled to hear that Alex and our team were able to provide a smooth, timely, and reliable transport experience—even in challenging weather. We truly appreciate your trust in us and your recommendation, and we look forward to assisting you again in the future!

Rated 5 out of 5 stars

First Experience

We must admit our initial apprehension, being our first experience in transporting our vehicle. The Mile Auto Transport Group and Trans USA made the anxiety at a minimum. Better understanding of the workings has calmed our anxious times and we will undoubtedly use their service again.

November 21, 2025
Unprompted review
Rated 5 out of 5 stars

Very professional!

Very professional!. They took a video before loading the car and did a through inspection noting any existing scratch, dent or chip. My car was also delivered to it's destination 2 days ahead of schedule. I highly recommend using this company.

November 12, 2025
Unprompted review
Rated 5 out of 5 stars

First time customer and very satisfied!!

This is my first time using this kind of service and I was very nervous. From the start to the finish, Dan was patient and helpful. The driver George was courteous and prompt. I would highly recommend this company to anyone needing a care transported. Jan

November 11, 2025
Unprompted review
Rated 5 out of 5 stars

Great prices,Reliable

Great prices, great communication with Jack, thru out the process and delivered my truck in 4 days from tgecwest coast to tgeceast coast. I will definitely use them again.

October 30, 2025
Unprompted review
Rated 1 out of 5 stars

WE WERE HELPING A FAMILY MEMBER AND IT NEEDN’T HAVE BEEN FRUSTRATING.

Mile Auto Transport contracted with Sonic Xpress to transport a vehicle for my sister. She paid for her vehicle to be delivered to me for storage. I was only there to receive the vehicle, not make payment for the service because it was to be put on the credit card. Not once in all the confirmation on our end was it said we had to pay on delivery. The driver could not speak much English, said he spoke Pakistani, however understood our neighbor and answered his question correctly. He had a translator app. and the dispatcher on the phone telling us we had to pay to receive the car. We could pay by cash, cashiers check or some app. we had never heard of. It was evening and banks were closed. We made several phone calls to Mile Auto, my sister and the credit card company. Still told we were responsible for payment at our end. They tried to pressure us saying they had another job to get to. There was nothing for us to do. After many phone calls and threatening to call our sheriff and the Better Business Bureau the driver decided someone else would have to deliver the car tomorrow so he could go to his next job three hours away. The next day the same driver showed back up and delivered the car. There was plenty of time for the payment between the transport company and the driver to work out payment between themselves. We felt like the driving company was attempting to extort us. Either Mile Auto is not screening their contractors well or they are in on the scam. I have contacted the Better Business Bureau, so nobody else has to be put under this pressure.
WE WERE HELPING A FAMILY MEMBER AND IT NEEDN’T HAVE BEEN FRUSTRATING.

October 18, 2025
Unprompted review
Mile Auto Transport LLC logo

Reply from Mile Auto Transport LLC

We’re sorry to hear about your experience, but we’d like to clarify a few important details.

The payment terms were fully agreed upon before pickup, and everything was clearly stated in writing. In fact, the Dispatch Notification email sent to your sister specifically says:

“The remaining balance of $1,000.00 can be settled directly with the driver using Venmo, Zelle, Cash App, Cash, or Cashier’s Check.”

This information was also explained during the booking process, as it is our standard policy that the driver collects the remaining balance at delivery.

In this case, the driver followed the exact terms of the agreement and completed the delivery as scheduled. There was no attempt to pressure or mislead anyone — only to complete the transaction as agreed between all parties.

We appreciate your feedback and will continue to make sure that all details remain clear and transparent for every customer we serve.

Rated 5 out of 5 stars

Vanessa was very thorough and explained…

Vanessa was very thorough and explained all steps. Pickup and delivery went very smooth -so did the fee upfront and final payment. Just as Vanessa indicated. Car arrived in tact and quickly. Within 2 days for inquiry.

September 23, 2025
Unprompted review

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