Mile Auto Transport LLC Reviews 

211
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 146 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the very professional staff for their clear communication, friendly attitude, and efficient coordination throughout the entire vehicle transport process. Many consumers also mention that automobiles arrive safely, often right on schedule or even ahead of time, backed by very reasonable pricing options. Some reviewers were not happy with communication issues, noting delayed pickups, disorganized scheduling, or cancelled transports that caused unnecessary stress during their important family moves. A few customers also experienced unexpected changes regarding arrival dates, while others reported unfortunate service incidents with specific transport drivers.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, highlighting prompt arrivals and... See more

Service

Consumers find service to be positive, highlighting efficient operational processes and professional customer... See more

Staff

Reviewers mention positive feedback about staff, highlighting that team members and drivers are consistently... See more

Price

Users describe positive interactions with price, highlighting that the costs are fair and reasonable compared... See more

Customer service

People report positive experiences with customer service, highlighting exceptional support and clear... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Jan is our POC working to schedule the pick up and delivery. He did an excellent job! Seriously, this was the 1st time using an auto transport to take the daughters vehicle from the homebase to Univer... See more

Rated 5 out of 5 stars

This company has an A+ review on BBB and they proved it. We were left high & dry by another carrier the day before a scheduled pickup. I called Mile Auto Trsnspirt and spoke with a very nice and helpf... See more

Company replied

Rated 5 out of 5 stars

The transaction went very smoothly without any hangups or problems. The salesperson was very friendly, helpful and candid with all of my questions about the sale. He also gave me the name and locat... See more

Company replied

Rated 5 out of 5 stars

Really happy with the service that we got from Mile Auto Transport. Their vendor who deliver our vehicle to us was professional prompt and communicated through the entire process. The car was taken ve... See more

Company replied


Company details

  1. Transportation Service
  2. Department of Transportation
  3. Vehicle Shipping Agent

Written by the company

Mile Auto Transport LLC, auto transport broker company stands at the forefront of this industry, distinguished by our commitment to reliability, customer satisfaction, and seamless service. With a robust network of licensed and insured carriers, we ensure that our clients' vehicles are transported safely and efficiently, whether it's across the state or across the country. Services Offered Open Auto Transport: The most cost-effective and popular option, ideal for standard vehicles. Our open carriers are equipped to handle multiple vehicles simultaneously, providing a balance of affordability and safety. Enclosed Auto Transport: For luxury, classic, or high-value vehicles, we offer enclosed transport services that provide maximum protection from the elements and road debris. Door-to-Door Service: We provide door-to-door transport services for the ultimate convenience, picking up and delivering vehicles directly to specified locations. Expedited Shipping: For clients needing swift delivery, our expedited shipping options ensure faster transit times without compromising safety. Specialized Transport: Catering to the unique needs of oversized vehicles, motorcycles, and inoperable cars, we offer specialized solutions to meet diverse transport requirements.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

211 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 83% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(211)

128 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Safe & Reliable Transport.

I am very pleased and will definitely use Mile Auto Transport again. My vehicle was picked up & delivered in a timely manner. The driver Alex was professional and kind. We were put at ease that are car was safe. Thank you Mile Auto Transport. Greatly appreciated. Honey & Michael Theogene

July 15, 2025
Unprompted review
Rated 5 out of 5 stars

Great Place

Jan was great to work with. This was my first time having a vehicle transported. Jan answered all my questions and concerns. Jan made sure my vehicle was picked up and delivered to my satisfaction. The driver was great to work with too. I would recommend Mile Auto Transport!

June 30, 2025
Unprompted review
Rated 5 out of 5 stars

They called me that they will pick the…

They called me that they will pick the vehicle on Thursday and to my surprise the driver called me Wednesday if they could pick it up by 9:30PM and sure enough he was there on time. Very responsible peoples. Also they got the vehicle on time on the destination.

June 25, 2025
Unprompted review
Rated 5 out of 5 stars

Philadelphia to Chicago - 2-car transport

Booked with Mile Auto Transport for our move from Philadelphia to Chicago and had a great experience. We had to transport 2 cars. Alex with Mile Auto Transport was great with communication. What was quoted to us was exactly what we paid, no bait and switch. He called to inform us when a driver was dispatched. From there, the local driver was also very responsive with updates throughout. Would highly recommend this team.

June 24, 2025
Unprompted review
Rated 5 out of 5 stars

Smooth and professional experience

We've been working with Mile Auto Transport for a while now, and it's been a smooth and professional experience throughout. Their team is responsive, reliable, and easy to communicate with. They consistently manage their lead flow efficiently and treat every interaction with professionalism.

It's clear they care about their business and their customers, and it's been a pleasure supporting their growth. Looking forward to continuing our partnership!

May 13, 2025
Unprompted review
Rated 5 out of 5 stars

On time

On time, thorough inspection, quick delivery, cooperative plan for pickup and delivery, good equipment, competitively priced and capable and friendly operator. What more could be asked.

April 29, 2025
Unprompted review
Rated 5 out of 5 stars

Had a great experience overall and…

Had a great experience overall and special mention about Jack who was very flexible and responsive throughout the process and he went above and beyond and took an order for transporting the motorcycle. He arranged for a pickup very next business day. Another mention is about the driver (Daniel( who transported the bike. He did an amazing job in bringing the bike safely and communicating with me.

March 18, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent communication from the…

Excellent communication from the beginning and through the ending. Pick up rapidly from my hometown and rapid delivery in Raleigh N.C. Drive was D&R Transport, by a Mr.Guzman. He was also very personable and communicated carefully and loaded and unloaded with care. All faster than I had expected with no problems and reasonable pricing.

March 13, 2025
Unprompted review
Rated 5 out of 5 stars

Very good communication

Very good communication. Delivered on time. Not one problem. Would highly recommend to anyone!

Thank you

February 7, 2025
Unprompted review
Mile Auto Transport LLC logo

Reply from Mile Auto Transport LLC

Thank you for your wonderful feedback! We're thrilled to hear that your experience with Mile Auto Transport was seamless. Our team works hard to ensure timely and reliable service, and it’s great to know we met your expectations. If there’s anything else we can assist you with in the future, please don’t hesitate to reach out. We truly appreciate your recommendation!

Rated 5 out of 5 stars

All I can say is everything was perfect…

All I can say is everything was perfect thanks jack

February 9, 2025
Unprompted review
Mile Auto Transport LLC logo

Reply from Mile Auto Transport LLC

Thank you so much for the great feedback! We're glad to hear everything went perfectly. If you ever need our services again, don't hesitate to reach out. We truly appreciate your trust in Mile Auto Transport!

Rated 5 out of 5 stars

The company I originally hired to ship…

The company I originally hired to ship my car could not do it in the time that I needed although they said they could. I called Mile Auto Transport on a chance they could help me and boy did they! Not only were they able to pick up my car the next day, it was actually delivered a day early! The driver was thoughtful and courteous and kept me posted during delivery. Best call I ever made😊

February 6, 2025
Unprompted review
Mile Auto Transport LLC logo

Reply from Mile Auto Transport LLC

Thank you so much for sharing your experience! We're thrilled we could help when you needed it most, and it’s great to hear we exceeded your expectations with a timely delivery. Our team takes pride in providing reliable and thoughtful service, and we truly appreciate your trust in Mile Auto Transport. If you ever need us again, we’ll be here to assist!

Rated 5 out of 5 stars

Everything was good

Everything was good, but it would have been great if I was notified once the vehicle was picked up and been provided pictures before loanding the vehicle as requested at booking.

February 4, 2025
Unprompted review
Mile Auto Transport LLC logo

Reply from Mile Auto Transport LLC

Thank you for your feedback! We're happy to hear everything went well overall. We’ll make sure the driver provides the requested pictures before loading in the future to enhance communication. If there's anything else we can assist with, please don't hesitate to reach out!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look