I had an issue with a previous order from Mile High. At first I didn’t get much feedback or help with my order, but one representative (Leo) reviewed my case and got me squared away in less than 10min... See more
Company replied
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I had an issue with a previous order from Mile High. At first I didn’t get much feedback or help with my order, but one representative (Leo) reviewed my case and got me squared away in less than 10min... See more
Company replied
This company is comitted to give you excellent service. I had a problem with an order and I did not contact them directly to fix the problem but they took the time and made my order right and did it d... See more
Company replied
Item shipped quickly but sadly was broken in transit. That day I got a refund since one part was not available but they offered me a discount on that part. My one issue is that I do not wan Mile H... See more
I've been using mhgp for a few year's now, and you guys always have good quality pipes and pretty great prices. From personal use to gifts for friends, I'd hands down pick mhgp for any occation!
Your Favorite Online Headshop with glass pipes, Bongs, Water Pipes, Dab Rigs, vapes, oil rigs, Bubblers, and more with free shipping in the US.
United States
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I had an issue with a previous order from Mile High. At first I didn’t get much feedback or help with my order, but one representative (Leo) reviewed my case and got me squared away in less than 10mins after noticing my request were overdue.

Reply from Mile High Glass Pipes
The item was shipped the same day and got here roughly around the same time they estimated it would. Sezzle is a nice touch even for smaller purchases like mine.
My experience with this company has been superb, due entirely to the excellence of Customer Service-
I cannot tell you how pleased I am with this company. My order fast nice product hey hats off to you guys
No problems so far, my expectations are different than yours.
I received my order with no damage...will try soon and see if it delivers.
Great product got here freaky fast.
I have ordered from you a few times and it is always great
I absolutely love Mile High Glass Pipes!! I have several, but I think the pink one and my lock and load that I just purchased are my favorite. Great prices, great merchandise and speedy shipping!!
Real happy with how quickly you replaced the broken merchandise.
UPDATE: I was finally contacted and taken care of by someone in this company. I feel that what I gathered was they did not have my order available because they lacked the product. So with that being said I love my stuff. They did come through and whatnot, but I'm bummed that I wasn't contacted earlier to be made aware of the situation.
Original: Order placed on 9/6/2020. After attempting for 3 days to reach a staff member via chat option on website, and after sending an email, all I received back was an email stating a ticket would be made and forwarded to shipping. I have not heard back for 2 days now since that and all I would like to know is where my order is. It does not show filled or shipped and it's been 10 days. If your company is more than 10 days behind on shipping then there should be more of a warning than the average covid-19 message every site has now. Why wouldn't the person who created the ticket just figure out what the delay is? This is very opposite of speedy shipping. My order is for over $150. I've even tipped the establishment. Which I am an avid online shopper and have never seen that option. Very unimpressed with this place as I feel I could have ordered and received from many other companies I've used in the past.

Reply from Mile High Glass Pipes
I bought this for a 🎁 and they 💕 it. It beautiful and classy 🥰

Reply from Mile High Glass Pipes
this USED to be a great place, no more! an obvious corporate do not care about customers company. placed an order 08/19 and on 9/13 still not shipped. this is after multiple emails and text they create a shipping label on 09/10 and claim shipped. what a joke. just want my refund and i WILL NEVER BE BACK. mile high glass pipes is really a mile low.
they like to fabricate the story as well.

Reply from Mile High Glass Pipes
Got a decent bubbler that I now keep on my nightstand at all times. Super thick glass and some weird color changing things going on. I dig it.
Shipping was super fast and the pipe is beautiful and well made. I have already dropped it several times and its still in one piece without chips in the glass.

Reply from Mile High Glass Pipes
Excellent service. Quick delivery. Great craftsmanship
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