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MILITARY.EU Reviews 

8,205
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 3,071 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and wide selection of products, often noting their excellent value. Many appreciate the competitive pricing and the smooth ordering process. Reviewers frequently highlight the remarkably fast delivery service, with items arriving quickly and often sooner than expected. However, some customers noted occasional delivery issues, including delays, orders not being found, or items sent to incorrect addresses. A few also found product sizing tricky due to variations, and some received products not as expected or with damaged packaging unsuitable for gifts.

What people talk about most

Product

Clients share positive opinions on product quality, variety, and pricing, with many reviewers praising the... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting fast and prompt delivery... See more

Quality

Customers consistently note positive experiences with quality, often praising the durability and high... See more

Price

People report positive experiences with pricing, consistently highlighting great, excellent, and unbeatable... See more

Order

Reviewers highlight positive aspects of order, with many expressing satisfaction with the speed and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

They are so polite and supportive. I am going to work with them again and again. Product is awesome, delivery has some issues but related with shipping company, but MILITARY.EU tried to solve problem... See more

Company replied

Rated 5 out of 5 stars

Great products, diligent aftercare, good comms. That's it, that's what earns full five stars: basic things done right. I'm happy with service, quality of products and customer care and I'll use them a... See more

Company replied

Rated 5 out of 5 stars

I ordered the Lowa zephyr GTX mid the 3rd of july, they arrived the 4th in the Netherlands at twelve o'clock. Lightning fast delivery from Poland. Not only great customer service, but also fantastic p... See more

Company replied

Rated 5 out of 5 stars

Good range of tactical and outdoors products. Wide variety of price points and everything I’ve ordered so far seems to be good quality. Returns are free of charge and easy. The only downside is... See more

Company replied


Company details

  1. Army & Navy Surplus Shop
  2. Hobby Store
  3. Men's Clothing Store
  4. Outdoor Clothing and Equipment Shop
  5. Outdoor Sports Store
  6. Women's Clothing Store

Written by the company

MILITARY is an online store for the demanding. We offer high-quality tactical and military clothing, as well as sportswear and outdoor accessories. You will find here clothing, backpacks and boots that will serve you for a long time.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

8K reviews

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4.6

All reviews

(8,205)

5,841 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Over all a good experience.

Over all a good experience.
Packaging: original box of one of the goods was missing but all the goods where there.

July 2, 2026
MILITARY.EU logo

Reply from MILITARY.EU

Thank you for your feedback. We’re glad to hear that overall your experience was positive. We’re sorry that the original packaging for one of the items was missing. If you have any concerns about the product, please feel free to contact us — we’ll be happy to assist.

Rated 5 out of 5 stars

Well orginized

Well orginized, flexible and fast procedure! Thanks for all!

July 6, 2026
MILITARY.EU logo

Reply from MILITARY.EU

Thank you for your feedback. We’re glad to hear that the process was well organized, flexible and fast.

Rated 5 out of 5 stars

Had to buy during sale!

Received items quickly and very pleased with quality, at great prices.

July 6, 2026
MILITARY.EU logo

Reply from MILITARY.EU

Thank you for your feedback. We’re glad to hear that the delivery was quick and that you’re satisfied with the quality and prices.

Rated 2 out of 5 stars

They fined me for their failings LOL!

They could not fulfill my order due to missing items. When I said just refund the missing items they cancelled my MRC points that had given me discount on the order, THEN sliced 15% off my refund amount for the single missing item meaning I LOST MONEY because they failed in being able to honour an order! Customer services ghosted me. BE VERY WARY OF THIS LOT!

July 2, 2026
Unprompted review
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Reply from MILITARY.EU

We’re sorry to hear about your experience. We would like to clarify that the item was indeed unavailable, however both the loyalty points and the refund amount were settled correctly according to the order and payment details. We have also responded to your inquiry regarding this matter. If anything is still unclear, please contact us again with your order details so we can explain it step by step.

Rated 3 out of 5 stars

I purchased the Baofeng Speaker Mic for…

I purchased the Baofeng Speaker Mic for UV-5R/UV-6R/UV8HX/BF888, but unfortunately it did not work when I received it. I tested it with a compatible radio, and the speaker microphone does not function.

July 6, 2026
MILITARY.EU logo

Reply from MILITARY.EU

Thank you for your feedback. We’re sorry to hear that the product is not working properly. Please submit a complaint or return via our RMA system: https://rma.military.eu/

Once registered, we will verify the issue and provide an appropriate solution (replacement or refund).

Rated 4 out of 5 stars

Can't fault the service or kit

Can't fault the service from Military EU or the kit they supply; if only they gave delivery schedule updates then everything would be perfect and would warrant a full five stars

July 6, 2026
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Reply from MILITARY.EU

Thank you for your feedback. We’re glad to hear that you’re satisfied with the service and products. We also appreciate your remark regarding delivery updates — we will take it into account to improve communication in the future.

Rated 2 out of 5 stars

Good luck with the costumers service

Top brands and quality, but unfortunately an awful costumers service, if there's anything wrong, good luck!!!

July 6, 2026
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Reply from MILITARY.EU

We’re sorry to hear about your experience. In this case, the order was already processed and dispatched before the cancellation request was received, which made it impossible to stop the shipment. The matter was later reviewed through PayPal, where the case was resolved in accordance with the transaction details. We understand this may have been frustrating, but we always aim to handle such situations based on the actual order status and timelines.

Rated 5 out of 5 stars

it does exactly what it says on the tin

A bit like Ronseal - "it does exactly what it says on the tin." Good products with good prices. Had to return one item because of a size issue but no problem there. I would recommend this shop based on my first experience. I intend to make more purchases from them.

July 6, 2026
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Reply from MILITARY.EU

Thank you for your wonderful review! We're so pleased to hear that our products and prices met your expectations. It's great to know that the return process for the size issue was smooth for you. We truly appreciate your recommendation and look forward to your future purchases!

Rated 5 out of 5 stars
MILITARY.EU logo

Reply from MILITARY.EU

Thank you for your wonderful review! We're thrilled to hear you're happy with our fast shipping and competitive prices. Your satisfaction means the world to us, and we look forward to serving you again soon!

Rated 3 out of 5 stars

is it good

is it good super

June 29, 2026
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Reply from MILITARY.EU

Thank you for your feedback. We’re glad to hear you’re satisfied.

Rated 4 out of 5 stars

Trousers are of good quality but tight

Trousers are of good quality. Arrived in good time. They are quite tight around the waist and in the two main pocket areas which I'm surprised about as they are military. So tight that I won't be able to keep my wallet in the main pockets when wearing them.

July 6, 2026
MILITARY.EU logo

Reply from MILITARY.EU

Thank you for your feedback. We’re glad to hear that the quality and delivery met your expectations. We understand your concern regarding the fit — this can vary depending on the model and cut. If the trousers do not meet your expectations in terms of comfort, you can return them via our RMA system: https://rma.military.eu/

Rated 5 out of 5 stars

Good quality gear

Well designed gear, well made and good quality. Could perhaps leave the Velcro off the caps. Would buy more items.

July 6, 2026
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Reply from MILITARY.EU

We're glad you appreciate the design and quality of our gear! We value your feedback regarding the Velcro on the caps and will consider it for future improvements. We appreciate your support.

Rated 5 out of 5 stars

Helikon-Tex brand supplied my military…

Helikon-Tex brand supplied my military eu is the perfect combination of quality gear and service.

June 29, 2026
MILITARY.EU logo

Reply from MILITARY.EU

We're so happy to hear that you find our gear and service to be the perfect combination of quality. Thank you for your kind words!

Rated 5 out of 5 stars

Great quality products

Great quality products, at reasonable prices, delivery service spot on, good customer service.

June 29, 2026
MILITARY.EU logo

Reply from MILITARY.EU

We are so happy to hear you appreciate our product quality, pricing, and delivery! We always aim to provide excellent customer service.

Rated 5 out of 5 stars
MILITARY.EU logo

Reply from MILITARY.EU

Thank you for your wonderful 5-star review! We're thrilled to hear you had a great experience with our fast delivery and good service. Your satisfaction means a lot to us!

Rated 5 out of 5 stars

Great webshop

fast shipping, good quality and great prices

July 6, 2026
MILITARY.EU logo

Reply from MILITARY.EU

Thank you so much for your wonderful feedback! We're thrilled to hear you're happy with our fast shipping, good quality, and great prices. Your satisfaction means everything to us!

Rated 5 out of 5 stars

Can't fault military.eu

Can't fault military.eu, have everything I need and at lower prices then ANYONE else.....posted super quick as well.....i don't go anywhere else now only military.eu

July 6, 2026
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Reply from MILITARY.EU

We're so happy to hear that our selection and prices meet your needs, and that our quick shipping is appreciated! We value your loyalty.

Rated 1 out of 5 stars

Misleading 24h Shipping Promise

I placed my order on 9 July because the product page clearly stated that it would be shipped within 24 hours. Today is 13 July, and my order still hasn’t been dispatched.

On 10 July, after I contacted customer support, I received the following reply:

“Hello, thank you for your message. Your order is currently being processed and has not yet been shipped. I’m sorry for the delay beyond the expected 24h dispatch. As soon as the parcel leaves our warehouse, you will receive an email with the tracking number and a link to follow the shipment.”

While I appreciate the response, it does not solve the issue. If a company advertises 24-hour shipping, customers are entitled to expect that commitment to be honoured. Otherwise, this is misleading advertising that influences purchasing decisions.

Had the actual dispatch time been made clear, I might have chosen a different retailer. Delays can happen, but advertising a service that is not being delivered is unacceptable.

I hope military.eu improves its communication and stops advertising unrealistic dispatch times if it cannot consistently meet them.

July 9, 2026
Unprompted review
MILITARY.EU logo

Reply from MILITARY.EU

We’re sorry to hear about your experience and understand your concerns. To verify your order and check what caused the delay, we need your order number. Please provide it so we can investigate the situation and give you a clear explanation.

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