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MILITARY.EUReviews 

7,636
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 2,951 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the extensive selection of products, noting the high quality and variety of gear available at competitive prices. Many appreciate the fast and smooth delivery process, with orders often arriving quickly and well-packaged, sometimes even earlier than expected. The ordering process is described as straightforward and easy, and customers are pleased with the genuine products that match descriptions on the website. However, some reviewers experienced issues with delivery times, reporting delays or orders not being picked up by carriers, leading to frustration and uncertainty. There were also isolated complaints about damaged product packaging upon arrival and difficulties with customer service regarding delivery failures and returns.

What people talk about most

Product

Clients share positive opinions on product quality, selection, and pricing, with many reviewers expressing... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently highlighting fast delivery... See more

Quality

Customers had positive experiences with quality, with many reviewers repeatedly returning due to the... See more

Price

Reviewers highlight positive aspects of price, consistently praising the affordable and reasonable pricing... See more

Order

Users describe positive interactions with order, with many reviewers praising the ease of ordering and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

In the last few months I've bought loads of gear from this company, jackets, trousers, shirts & hats. The service is excellent. It's always a smooth professional transaction, the goods are well packag... See more

Company replied

Rated 5 out of 5 stars

Fast delivery from Poland -> Denmark, products as expected. Only negative thing, is that they have a lot of wares, but not a great way to browse the site, if you know exactly what you want, its a... See more

Company replied

Rated 5 out of 5 stars

Bought a leatherman Arc at a much better price than I could have got here in the UK. Was initially concerned it might be a scam (Polish website, then off somewhere else to pay.. Red flags) but... See more

Company replied

Rated 5 out of 5 stars

Military.eu is a brilliant company and one I was very happy to deal with. The communication was great and the delivery was smooth and was tracked by Royal Mail. I would definitely recommend and trus... See more

Company replied


Company details

  1. Army & Navy Surplus Shop
  2. Hobby Store
  3. Men's Clothing Store
  4. Outdoor Clothing and Equipment Shop
  5. Outdoor Sports Store
  6. Women's Clothing Store

Written by the company

MILITARY is an online store for the demanding. We offer high-quality tactical and military clothing, as well as sportswear and outdoor accessories. You will find here clothing, backpacks and boots that will serve you for a long time.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

8K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

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4.6

All reviews

(7,636)

5,299 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Canceled order by militaru.eu

After placing an order with about 5 products I recieve a SMS saying that because of an error in pricing one of the products my whole order is canceled. First of all ...it's not my fault and I should recieve the whole order and moreover this a complete and utter lack of prefessionalism and respect toward your clients...
You cam keep your 10% discount, it is insulting if you ask me

June 29, 2026
Unprompted review
MILITARY.EU logo

Reply from MILITARY.EU

We apologize for the situation. The order was canceled due to a technical error on our website that caused one of the products to display an incorrect, significantly reduced price. Once the issue was identified, the order had to be canceled. As an apology, we provided a 10% discount coupon for future purchases.

Rated 5 out of 5 stars

Fast reliable service to Uk with no…

Fast reliable service to Uk with no hidden charges, would use again no problem

June 15, 2026
MILITARY.EU logo

Reply from MILITARY.EU

Thank you so much for your wonderful feedback! We're delighted to hear that you found our service to the UK fast and reliable, with transparent pricing. Your trust means everything to us, and we'd be thrilled to serve you again!

Rated 5 out of 5 stars

Great jacket

Great jacket, express shipping was a little slow but I'm pleased overall.

June 15, 2026
MILITARY.EU logo

Reply from MILITARY.EU

Thank you for the great review! We're thrilled you love the jacket. We appreciate your feedback about the express shipping and will work on improving our delivery times. We're so glad you're pleased overall!

Rated 1 out of 5 stars
MILITARY.EU logo

Reply from MILITARY.EU

We have not identified any order for trousers associated with this case in our system. Please verify the seller or contact our customer service team so we can check this further.

Rated 5 out of 5 stars

Shirt is great quality

Shirt is great quality, nice thick material but breathable. Made well. Shipping came sooner than expected. Overall, good shirt for a good price.

June 15, 2026
MILITARY.EU logo

Reply from MILITARY.EU

Thank you so much for your wonderful feedback! We're thrilled you're happy with the quality and breathability of the shirt. It's great to hear the shipping exceeded your expectations too!

Rated 5 out of 5 stars

Rapid delivery

Rapid delivery, items exactly as ordered. Great customer services. I had to return some clothing that I ordered the wrong size. Prompt refund, friendly service. The items I kept appear to be great quality, exactly as described. Yet to be used, but impressed with the company so far.

June 15, 2026
MILITARY.EU logo

Reply from MILITARY.EU

Thank you so much for your wonderful feedback! We're thrilled to hear that your delivery was rapid and everything arrived exactly as ordered. It's great to know our customer service team made your return and refund process smooth and friendly.

We're delighted that the items you kept meet your expectations in terms of quality and description. We hope they serve you well when you put them to use!

We truly appreciate your trust in us and look forward to serving you again.

Rated 5 out of 5 stars

Great price free delivery

Great price free delivery

June 15, 2026
MILITARY.EU logo

Reply from MILITARY.EU

Thank you so much for your wonderful review! We're delighted that you appreciated our great pricing and free delivery service. Your satisfaction means the world to us, and we look forward to serving you again soon!

Rated 5 out of 5 stars

Approved

Delivery was quick, claim was solved. I approve.

June 15, 2026
MILITARY.EU logo

Reply from MILITARY.EU

Thank you so much for your wonderful review! We're delighted to hear that your delivery was quick and we could resolve your claim efficiently. Your approval means a lot to us!

We look forward to serving you again soon.

Rated 4 out of 5 stars

quality and nice products

quality and nice products, good communication

June 15, 2026
MILITARY.EU logo

Reply from MILITARY.EU

Thank you for your kind words! We're delighted to hear you're happy with the quality of our products and our communication. Your satisfaction means everything to us!

Rated 5 out of 5 stars

Fast delivery

Fast delivery, awesome order tracking, good products!
I love the product I ordered (scissor holder) and using it daily. It is durable and easy-to use!

June 11, 2026
MILITARY.EU logo

Reply from MILITARY.EU

Thank you so much for your wonderful review! We're thrilled to hear you're enjoying your scissor holder and that it's serving you well every day. It's great to know our delivery and tracking met your expectations too!

We appreciate your support and look forward to serving you again soon!

Rated 5 out of 5 stars

Great stuff

Great stuff. Will order again.

June 12, 2026
MILITARY.EU logo

Reply from MILITARY.EU

Thank you so much for your wonderful review! We're thrilled to hear you're happy with your order. We look forward to serving you again soon!

Rated 5 out of 5 stars

Good product and service

Purchased a Fjallraven Merino Wool Beanie on sale. Great product. Delivery fee was good. When I contacted customer service for a tracking number and delivery timescales, the service and reply timescales were very good and helpful.

June 12, 2026
MILITARY.EU logo

Reply from MILITARY.EU

Thank you so much for your wonderful review! We're thrilled you're happy with your Fjallraven Merino Wool Beanie and that you found great value with our sale pricing. It's fantastic to hear our customer service team provided you with helpful and timely assistance regarding your tracking and delivery information.

We truly appreciate your feedback and look forward to serving you again soon!

Rated 1 out of 5 stars

useless return procedure

i returned an item to you on 19/6/26 and still have not had my money back and when you phone you get useless martin AI bot who asks what you want then hangs up on you

June 28, 2026
Unprompted review
MILITARY.EU logo

Reply from MILITARY.EU

We are currently awaiting the return to reach our warehouse. Our customer service team will contact you regarding this matter.

Rated 5 out of 5 stars

Fast delivery

Fast delivery, even though it came with a customized knife (engraving) 👍🏻

June 12, 2026
MILITARY.EU logo

Reply from MILITARY.EU

Thank you so much for your wonderful review! We're thrilled to hear that your customized knife with engraving arrived quickly. We take pride in delivering personalized items without compromising on speed. Your satisfaction means the world to us!

We hope you enjoy your new knife and look forward to serving you again soon.

Rated 5 out of 5 stars

No issues happy with service and product

No issues happy with service and product

June 13, 2026
MILITARY.EU logo

Reply from MILITARY.EU

Thank you for your kind words! We're thrilled to hear you're happy with both our service and product. Your satisfaction means everything to us, and we look forward to serving you again soon!

Rated 5 out of 5 stars

Lovely rucksack just too small for…

Lovely rucksack just too small for needs. Easy to return

June 12, 2026
MILITARY.EU logo

Reply from MILITARY.EU

Thank you for your kind words about the rucksack! We're glad you found it lovely and that the return process was smooth for you. We hope you find the perfect size for your needs in the future!

Rated 5 out of 5 stars

Excellent service

Excellent product, rapid dispatch and delivery, and great progress updates, thank you!

May 29, 2026
MILITARY.EU logo

Reply from MILITARY.EU

Thank you so much for your wonderful feedback! We're delighted that you're happy with your product and that our dispatch and delivery met your expectations. We appreciate you taking the time to share your experience!

Rated 1 out of 5 stars

⭐☆☆☆☆

⭐☆☆☆☆

Very disappointed with the overall experience. I waited almost two months for my order because of repeated delivery issues, despite contacting customer support several times. In the end, I had to sort out the delivery myself.

After all that inconvenience, the only response I received was that they were happy my parcel had finally arrived. There was no apology, no goodwill gesture, no discount for a future order, and no attempt to make things right.

The products are good, but the customer service was very disappointing. Unfortunately, I can’t recommend this store based on my experience.

June 27, 2026
Unprompted review
MILITARY.EU logo

Reply from MILITARY.EU

We apologize for the situation and the time it took to resolve it – this was an error on our side. The replacement shipment should have been sent earlier.

We are glad the order has finally arrived and would like to inform you that a 10% discount coupon has already been provided as a form of compensation. We hope this helps make up for the inconvenience.

Rated 5 out of 5 stars

Get what you want

You get what you want. Simple like that! Go for it! 👌🏻

June 10, 2026
MILITARY.EU logo

Reply from MILITARY.EU

Thank you so much for your fantastic review! We're thrilled to hear you got exactly what you wanted. Your recommendation means the world to us!

Rated 5 out of 5 stars

A lot of stuff

A lot of stuff, proffesional equipments to budget. Good prices and quick delivery (within 5 days). Refund works as they promise.

June 12, 2026
MILITARY.EU logo

Reply from MILITARY.EU

Thank you so much for your fantastic review! We're thrilled you found our range of professional to budget equipment helpful and that our prices and delivery met your expectations. It's great to know our refund process worked smoothly for you.

We appreciate your trust and look forward to serving you again!

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