Miller Metcalfe Reviews 

129
•
TrustScore 4 out of 5

4.2

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Rated 1 out of 5 stars

Absolutely shocking service from the Harwood branch. Hounded is in terms of wanting an offer on the property, and constant demands for information once offer had been accepted, but once you need infor... See more

Company replied

Rated 5 out of 5 stars

The whole team have kept me updated throughout the process. From organising the photos, EPC, viewing and selling in 4 days the staff have been brilliant. Harwood branch.

Company replied

Rated 5 out of 5 stars

As a buyer, we could not have had a better experience with Miller Metcalfe throughout our transaction. Roxy was always responsive and helped us at every stage to push everything forward. She was a tru... See more

Company replied

Rated 5 out of 5 stars

Buying a house with Miller Metcalf was a great experience. All the staff were very helpful, quick to respond and take action, communication was excellent. When a lady left and a different staff member... See more

Company replied

Company details

  1. Real Estate Agency
  2. also in
  3. Commercial Agent
  4. Commercial Real Estate Agency

Written by the company

We are a well-respected Lancashire Estate Agency with a wealth of experience in the property industry. We offer our customers 'more as standard'. As independent as ever, we thrive on our dynamic approach and our ability to “think different”, taking traditional estate agency to a new level of service, trust and commitment. We specialise in residential sales and lettings, commercial, auctions and property surveys to offer the whole package for buyers, sellers, tenants and landlords.


Contact info

4.2

Great

TrustScore 4 out of 5

129 reviews

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No recent history of asking for reviews

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4.2

All reviews

(129)

18 reviews in the last 12 months

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Rated 5 out of 5 stars

From start to finish Zoe and Laura…

From start to finish Zoe and Laura worked so hard chasing the buyers and solicitors. Couldn't have asked for more support during a long and stressful sale during Covid pandemic. Thank you girls!

December 6, 2020
Unprompted review
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Reply from Miller Metcalfe

Hi Diane, thank you for rating Miller Metcalfe 5 stars and for taking the time to write the review. It is greatly appreciated and we wish you all the best in your new home.

Rated 5 out of 5 stars

Highly Recommended!

Worsley branch are in a league of their own!
Laura and Zoe couldn't do enough for us. Laura has kept us informed and updated throughout the process.
Our house Purchase was completed within one month, Laura has tried her best to keep everything moving to make sure process goes smoothly. Highly recommend, they're the best!

September 30, 2020
Unprompted review
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Reply from Miller Metcalfe

Hello, thank you for your review of our Worsley office! :)

Rated 3 out of 5 stars

Good at selling

We have used Miller Metcalfe Culcheth for both renting and more recently selling our property. They have always found tenants very quickly and also sold our property very quickly. However as part of the sales package they are promoting a company called DC Law who we found completely incompetent. By all means use Millers to sell your property but do not use Their package, get your own solicitors.

September 23, 2020
Unprompted review
Rated 5 out of 5 stars

Worsley branch are in a league of their…

Worsley branch are in a league of their own!
Laura and Zoe couldn't do enough for us. Laura has kept us informed and updated throughout.
Our house was listed and sold within 3 days. We had previously worked with another Worsley estate agent and it just highlighted how professional Miller Metcalfe are. Highly recommend, they're the best!

September 16, 2020
Unprompted review
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Reply from Miller Metcalfe

Hi Shaheda, thank you for your lovely review of our Worsley branch! We wish you all the best in the future :)

Rated 5 out of 5 stars

Excellent service

The Bolton branch have been very good with communication and have sold my property within a month. Friendly Professional team I would highly recommend

August 25, 2020
Unprompted review
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Reply from Miller Metcalfe

Hi Jayne, thank you for your review of our Bolton branch! :)

Rated 5 out of 5 stars

Excellent service when 1st sale fell…

Excellent service when 1st sale fell through re-advertised and sold within a week kept fully informed of all details and offers Thank you

August 23, 2020
Unprompted review
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Reply from Miller Metcalfe

Hi Lesley, thank you for your lovely review! :)

Rated 5 out of 5 stars

Fantastic service from Miller Metcalfe…

Fantastic service from Miller Metcalfe from start to finish (sold STC at present). Regular updates, prompt replies, friendly and helpful staff in Bolton branch. Can’t fault them.

August 11, 2020
Unprompted review
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Reply from Miller Metcalfe

Hi Rob, thank you for your review of our Bolton branch! :)

Rated 5 out of 5 stars

Excellent Service

We have found all the staff at miller metcalfe to be very professional and have worked hard to sell our property. The whole process from valuation to sale has been made quick and easy.

August 4, 2020
Unprompted review
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Reply from Miller Metcalfe

Hi Richard, thank you for your lovely review! :)

Rated 5 out of 5 stars

Bolton Miller Metcalfe

The staff at the Bolton branch have been great throughout the sale of my property. I have sold my property in 4 days thanks to them. Would highly recommend.

July 1, 2020
Unprompted review
Rated 5 out of 5 stars

Amy was absolutely amazing when we…

Amy was absolutely amazing when we bought our apartment. She went above and beyond helping us and I don't know how we could have managed without her help. She is cheerful and kept us informed every step of the way. Miller Metcalfe have got an excellent employee in Amy.

May 1, 2020
Unprompted review
Rated 5 out of 5 stars

Amy at Miller Metcalfe

Amy at Miller Metcalfe couldn’t have been more helpful during the purchase of our first home.
She was contactable via email at all times and even arranged for her colleague to correspond with us during her annual leave!
Couldn’t be more grateful for her efficiency and assistance during the process.
A credit to Miller Metcalfe!

May 1, 2020
Unprompted review
Rated 4 out of 5 stars

Miller Metcalfe Bolton - good experience.

Miller Metcalfe recently acted. On my behalf in the sale of my home. They Co-ordinated the sale and kept me well informed about viewings and offers. This made a stressful process easier for me to manage. I would use them again.

May 1, 2020
Unprompted review
Rated 1 out of 5 stars

Untrustworthy

As a landlord, I paid MM to install a new boiler, subject to a 5 year warranty which they confirmed by email. Attempting to use the warranty, only 3 years later, MM deny all knowledge of it despite their email being evidence in my favour. They further suggest that the MM dealt with in 2016 is now in Administration and claims should be against them. No help whatsoever.
I would not trust this company any further.

February 11, 2020
Unprompted review
Rated 1 out of 5 stars

Rented accommodation - not impressed

Recently finished our tenancy. Poor communication and a particular member of staff who was very rude and had a bad attitude. Viewings happened whilst we were at work without us knowing prior and a proper apology not even given, the inventory did not get updated (even after sending 5 emails and receiving a confirmation that they had been updated), total lack of communication, told multiple times that information had been passed on to find out that it never had...misleading. Lack of even wanting to help even with simple things such as asking for an email to sort out an issue. Was told multiple times “no can’t help”. Was only until I pressed further and reminded them of their incompetence that they managed to get an email.

It was nearing painful to come and get somebody out and look at a bad leak, which was affecting the whole of the house. There were still jobs that were agreed to be completed when we first moved, that had not even been looked at a year and a half later.

The only time they were efficient was when they wanted our money.

I would never rent again from Miller Metcalfe, due to the lack of care and consideration that we felt from individual staff.

November 14, 2019
Unprompted review
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Reply from Miller Metcalfe

Hello, could you contact our Bolton branch with some more information so we can investigate this further for you? If you can call 01204 535352 or email bolton@millermetcalfe.co.uk, this will be looked into straight away. Thanks

Rated 5 out of 5 stars

The valuation of my apartment

The valuer, Mr Tag, arrived promptly and explained in a professional manner what he needed to do. He was precise and quick. The report was sent in seven days and reflected a fair price. I would highly recommend Miller Metcalfe Surveyors.

June 25, 2019
Unprompted review
Rated 1 out of 5 stars

If you have property to rent - AVOID

Twice now this company miller metcalfe in Bolton have placed in non paying tenants. The first tenant cost me a fortune in court costs to remove, they overcharged me to change all the locks, and now I am going through the same process all over again and yet face more costs to evict. Please think carefully before appointing this agency to market your property to rent. Very very unhappy customer.

December 15, 2018
Unprompted review

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