Mills & Brown Reviews 15

TrustScore 4.5 out of 5

4.5

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Company details

  1. e-Commerce Service

Written by the company

Preserving the Art of Traditional Bookbinding. Specialising in personalised leather bound journals and bespoke gifts. We are an independent, small business based in the United Kingdom.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

15 reviews

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1-star

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Rated 5 out of 5 stars

Fantastic timeless bag

Fantastic bag. The quality is exceptional. I know I will get lots of use from it. 😀

January 22, 2026
Mills & Brown logo

Reply from Mills & Brown

Dear Charlotte,

Thank you so much for your kind review and for taking the time to share your feedback.

We are so delighted to hear this and enjoy your new bag!

Kindly,
Team M&B

Rated 5 out of 5 stars

Stunning handbag and great service

Stunning handbag and great service. Beautifully packaged making it an extra special purchase. Happy to support a small British brand!

Eyeing up my next purchase!

December 30, 2025
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Reply from Mills & Brown

Thank you so much for taking the time to leave us a review!

We are delighted you love your bag and it means the world that you chose to support our small business.

Enjoy your Kodini and Happy New Year!

With love,
Team M&B
x

Rated 5 out of 5 stars

Amazingly fast delivery and my bag is…

Amazingly fast delivery and my bag is gorgeous, I’ve now brought the kodini bag in 2 colours and I’ll add a third at some point!

November 25, 2025
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Reply from Mills & Brown

Hi Lindsay,

Thank you so much for your support and your kind words about our Kodini bag.

We are absolutely delighted you love your bags and we really appreciate you taking the time to leave a review.

With love,
Team M&B
x

Rated 5 out of 5 stars

Delighted with this beautiful handbag

Delighted with this beautiful handbag. Communications were great. The item arrived very quickly and the packaging was excellent.

February 24, 2025
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Reply from Mills & Brown

Hi Jennifer!

Thank you so much for taking the time to review your lovely new bag - it means the world to us as a small business.

We are so so delighted to hear that you love it and we really appreciate your feedback.

Wishing you a fabulous day.

Kind wishes,
Team M&B

Rated 5 out of 5 stars

Valentines Day Surprise

Really beautiful bag and the customer service is over and above. Will definitely do business with them again.

January 28, 2025
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Reply from Mills & Brown

Dear Tim,

Thank you so much for choosing to surprise your wife with our Kodini bag and for your wonderful review.

We are delighted with your review and really appreciate your custom.

Wishing you a lovely day,
Team M&B

Rated 5 out of 5 stars

Absolutely beautiful handbag

Speedy delivery, notifications from courier, acknowledgement from the seller, absolutely love my new kodini handbag, the craft manship is impeccable, I will enjoy her for many years to come, beautifully packaged with a personalised hand written note, made me feel very special and an exceptional unexpected free gift. Thank you so much MILLS AND BROWN, Definitely recommend buying from these sellers

January 16, 2025
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Reply from Mills & Brown

Hello Lou!

Wow, thank you so much for your kind words - this feedback is so wonderful to hear and we really appreciate you taking the time to leave us such a glowing review.

Thank you for your support, it means the world!

Kindly,
Team M&B

Rated 5 out of 5 stars

Gorgeous bag

Gorgeous bag, such wonderful quality. Very quick postal service and beautifully wrapped.

January 14, 2025
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Reply from Mills & Brown

Hi Emma,

Thank you so much for your support and for your kind words about your gorgeous Kodini bag. We are so delighted you love it!

Kindly,
Mills & Brown

Rated 5 out of 5 stars

Beautiful British brand

Ordered a notebook for my wife. She was extremely happy with the embossed lettering and beautiful leather finish. Also received a ton of compliments from her colleagues during meetings.

A cracking bunch of products from some young, entrepreneurial, British designers. Looking forward to them growing this brand even further.

May 28, 2024
Unprompted review
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Reply from Mills & Brown

Thank you so much for your kind words Jamie! We really appreciate your time to write this review..you've made our day!

Team M&B

Rated 5 out of 5 stars

Fantastic British made notebook

Ordered a personalised notebook from M&B and the service, delivery and finished product are impeccable.

I take it to work everyday and it’s a really classy touch and useful for keeping my notes/passwords.

Highly recommend this growing British brand as they have a real focus on British made quality.

August 16, 2024
Unprompted review
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Reply from Mills & Brown

Hi Alex,

Thank you so much for supporting our small business! We are so happy to hear your kind words and feedback.

Have a wonderful rest of your day!

Team M&B

Rated 5 out of 5 stars

Support a British independent brand!

I have both the writing book and the Kodini bag and can confirm the quality is unmatched! They came in such gorgeous packaging too, perfect for gifting and supporting a British independent brand.

December 5, 2024
Unprompted review
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Reply from Mills & Brown

Thank you Heidi for your kind words about our business, we are delighted you enjoy your Mills & Brown pieces.

Have a wonderful day,
Team M&B

Rated 5 out of 5 stars

Beautiful product, next level service

Beautiful product, very special packaging and next level service. Kept fully up to speed and all the stops pulled out to ensure delivery before Christmas.

Thoroughly recommend both the product and the company.

Thank you!

December 23, 2022
Unprompted review
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Reply from Mills & Brown

Hi Toby, thank you so much for your kind words and review, it really means the world! We hope you enjoy your custom journal, thank you for your support! Monica and Alex

Rated 5 out of 5 stars

Beautifully made and gorgeous packaging

Perfectly packed and wrapped - a wonderful product which you can tell has been carefully and beautifully hand-made x

December 2, 2022
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Reply from Mills & Brown

Thank you Izie for your wonderful review! We really appreciate your support and are so glad you love your journal. Love, Monica and Alex.

Rated 5 out of 5 stars

Ordered my first writing book from…

Ordered my first writing book from Mills & Brown, and the book arrived quickly and beautifully packaged. The quality of the book, including personalisation feels really luxurious. I look forward to being a long standing customer of the brand and am excited to see future designs.

November 8, 2022
Unprompted review
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Reply from Mills & Brown

Thank you so much Pete for your wonderful words! We are so happy that you love your new journal. Kindly, Monica and Alex.

Rated 5 out of 5 stars

Outstanding product..

Outstanding product... Beautiful packaging, came so quickly after purchase.. Highly recommended

November 25, 2022
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Reply from Mills & Brown

Such kind words! Thank you so much Ava, we are really delighted that you love your order. Kindly, Monica and Alex.

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