Organic Dyes & Botanicals Uk Ltd Reviews 109

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 43 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, particularly the dyes, noting their effectiveness and the vibrant results achieved. Many highlight the outstanding delivery service, frequently mentioning its speed, efficiency, and careful packaging. People also appreciate the professional and well-organized nature of the business, along with excellent communication. However, some people were dissatisfied with issues related to packaging, specifically mentioning cross-contamination with lye and concerns about incomplete address labeling on parcels. A few other people also felt that wait times for pre-orders could be long.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting its speed and efficiency.... See more

Product

Users describe positive interactions with product. Customers consistently praise the great quality of the... See more

Quality

People report positive experiences with quality. Customers consistently praise the exceptional quality of the... See more

Service

Clients share positive opinions on service, consistently praising the excellent, attentive, and goal-driven... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely fantastic quality dye. Great customer service with fast contact. Would 💯 recommend this company for all MHRB. Just like Ronseal, this company provides exactly what it says on the tin... See more

Company replied

Rated 5 out of 5 stars

If I could give more than 5* I would, A hiccup with RM that was rectified the same day and package to me the next day , kept in touch the entire time and will definitely be a repeat customer! Gr... See more

Company replied

Rated 5 out of 5 stars

10 out of 10 product . Fastest I've ever ordered something and recieved it. Super fast delivery. If you buy mimosa regularly I highly recommend this company. 💯👊🏻

Company replied

Rated 5 out of 5 stars

MMHRB was fine delivery was fast everything was as it was supposed to be ,very friendly and very helpful and fast replies to any and all questions, can't fault them, very happy Would definitely use... See more

Company replied


Company details

  1. Dye Store
  2. Botanical Garden
  3. Dried Flower Shop
  4. Organic Shop
  5. Seed Supplier
  6. Wholesaler

Written by the company

Organic Dyes & Botanicals UK Ltd is a Legally registered UK based supplier, Shipping domestic & internationally. specialising in high-quality botanical materials for organic dyes, soaps, cosmetics purposes. We are especially known for our extra-high-quality Mimosa Hostilis (MHRB), consistently supplied at a premium grade and widely regarded as superior quality to any other UK-based stock. As we focus on consistency, careful sourcing, and higher-than-standard processing to ensure reliable quality across all batches. ALL UK orders are FREE and dispatched that same day if placed before 3pm, With free tracked delivery included for all our UK orders, honest communication, reliable trustworthy service, and a money-back guarantee if our standards aren’t met. (SEE REFUND & RETURN POLICY ON THE WEBSITE HOMEPAGE FOR FULL DETAILS)


Contact info

4.9

Excellent

TrustScore 5 out of 5

109 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Sorted :)

Changing my review from 1 star to 5 for the simple fact of how much this guy went out of his way to clear things up for me and explained a delay to the latest shipment.

I'm just waiting on a refund but will definitely be returning once the shipment has landed soundly.

Thanks again, and I appreciate the effort.

February 1, 2025
Unprompted review
Rated 5 out of 5 stars

Ive used them for a long time and ive…

Ive used them for a long time and ive used alot of companys in the past and organic dyes uk are far the best ive used in delivery and quality up yo date very help full and ive never hd a problem like other companys ive used

May 10, 2024
Unprompted review
Organic Dyes & Botanicals Uk Ltd logo

Reply from Organic Dyes & Botanicals Uk Ltd

Thank you very much! 👍

Rated 4 out of 5 stars

Restock delays.

Reputation for this company is exemplary. At the moment dispatch is delayed so you may wish to wait until restock arrives and shipments begin again if you are a new customer or a worry pot, like me.
REPLY TO RESPONE.
First off, seeing as this is "TRUST" pilot I can state the following. I know many people who have placed many orders from you and all praise your product and delivery and would (and currently are) happy to wait for a delayed dispatch with any worry or fear or need to contact you. My 1 star review was wrong and I apologise.
While your longer term customers may not need updates about order delays surely you can see how having a RESTOCK EXECTED IN 7-10 DAYS ever present and alongside the lack of any updates is not a pleasant experience for new customers. Surely a mass e-mail mail shot keeping customers updated would not only be better business practise (leading to a better customer experience) but would also result in less contacts swamping you when delays occur.
I am so grateful that you are in business as you are the only UK provider that delivers consistant quality product at a better than fair price. Without your company the UK purple dying fans would be in a much more difficult environment.
I wish you and your company a speedy resolution to the current issues you are facing.

January 24, 2024
Unprompted review
Organic Dyes & Botanicals Uk Ltd logo

Reply from Organic Dyes & Botanicals Uk Ltd

UPDATED:
Both I and Trustpilot have sent you 2 requests to provide any information regards to your review like a order number or name etc and you have had over 1 week now to provide this for whatever solution it is you're looking for, but you haven't even replied with any of the requested information?
Based off that behaviour I don't think your review is genuine or a genuine experience especially for leaving a review without wanting to leave any contact details or information about the order and
So there can't be any solution just doesn't make any sense at all,
Otherwise I just don't understand what it is that you are actually trying to achieve here?

So with that in mind it's obvious you either don't even have a order with us, or you are just leaving a false review based on us not having any stock and for whatever reason that you are trying to give us a bad image.
But unless you attach a order number, or contact details then how do you expect us to know or locate your order etc so that we actually know which order you are talking about, and for us to be able to contact you about it?

But overall it say's very clearly on the website in big capital letters and on the product when purchasing
"PRE ORDERS ONLY"

So leaving a bad review just because we don't have the stock at the moment and have not been able to send any orders out because of that, isn't exactly a fair review do you agree?

Any regulars who have pre orders with us or who are waiting to buy from us all know the current situation that we are having and the reason behind the delays,

And to answer your comment about sending a mas email update out and why the website says 7-10 days.. there is literally no way for me to send emails one by one to all my pre orders, the only way I can do that is to send out a broadcast email to all my subscribers (which is what I do when the stock has arrived in the UK or is received) but for me to do that means I'll be spamming 80-90% of my subscribers email addresses who don't even have any order's with me, spammimg my subscribers emails about pre orders who don't even have a order with me is not even a option and I definitely can't go through all my pre orders one by one just to send emails out that way,
So the only broadcast email that I do send out is once the stock has actually arrived because that is relevant to everyone who has subscribed.

We have over 70+ messages on my business WhatsApp alone, plus 300+ text messages and that is without including email's, social media and my website chats.

leaving a bad review just based on us not having the stock at the moment is actually crazy and tells me you clearly have no idea why the whole situation has been delayed, You have obviously never spoken to or ordered from us previously because anyone who is a regular or that has spoken with me before knows quite well that if anyone asks for a refund from a pre-order or just simply because they can't wait any longer then it's not a problem at all for me, and I refund people all the time as soon I'm asked

The reviews you see here clearly prove what I'm saying and also it's not hard to find people who have ordered with us before that you can speak with to figure out for yourself and not just our word that we definitely don't scam ppl.. and we definitely don't delay orders when possible or on purpose.

I've already explained the website states very clearly in bold capital letters on the product itself
"PRE ORDERS ONLY."
So If you want some kind of a update on the situation or any Extra information that you feel like you needed to know then you should just message us directly and you will get your answers without the need to leave a bad review,

At the moment yes it will take a little bit longer to receive a reply from us on WhatsApp or via txt etc just until we are back fully active but you will still receive a reply ASAP 100%.

You can either add your order number/details here in a reply or send it via text to 07510760813

Rated 5 out of 5 stars

Absolutely top notch dye

Absolutely top notch dye. Was able to dye more than double the amount of t-shirts with the same amount of my old suppliers product. Quick service too.

July 22, 2023
Unprompted review
Organic Dyes & Botanicals Uk Ltd logo

Reply from Organic Dyes & Botanicals Uk Ltd

Thank you very much for your order and review mate it's appreciated,
Glad you're happy with the quality 👍

Rated 5 out of 5 stars

The Best

YES!!!
The best....
Don't bother using anyone else!!!
S.C. thank you!

August 1, 2023
Organic Dyes & Botanicals Uk Ltd logo

Reply from Organic Dyes & Botanicals Uk Ltd

Thank you very much mate glad you're happy 👍

Rated 5 out of 5 stars

Next day delivery

Next day delivery emailed me afterwards and great service, will be using again

July 4, 2023
Organic Dyes & Botanicals Uk Ltd logo

Reply from Organic Dyes & Botanicals Uk Ltd

Thank you very much mate it's appreciated 👍

Rated 5 out of 5 stars

Top quality Mhrb

Top quality Mhrb, after trying the rest I can confirm this company does the best in the UK.

May 9, 2023
Organic Dyes & Botanicals Uk Ltd logo

Reply from Organic Dyes & Botanicals Uk Ltd

Thank you very much bro it's appreciated👍

Rated 5 out of 5 stars

Spot on service

Spot on service. Definitely be back for more. Quality supplies and excellent information. Top notch.

May 9, 2023
Organic Dyes & Botanicals Uk Ltd logo

Reply from Organic Dyes & Botanicals Uk Ltd

Thank you mate 👍

Rated 5 out of 5 stars

This is an update to a previous review. HQ Stuff.

This is an update to a previous review of mine. My evaluation of the product was incorrect, it was no fault of the shippers for the delay. His product came beautifully packaged and was of the highest quality I've encountered. The vendors here in the states have low quality unfresh garbage, his was top shelf root bark. My apologies for the poor review, I wasn't aware of how HQ it was, I was ignorant and uneducated. Trust in this vendor, and place your order with him- he's carries the best stuff around. Thank you Organic Dyes & Botanicals, and I sincerely apologize for mistakingly leaving a poor review.

January 12, 2023
Organic Dyes & Botanicals Uk Ltd logo

Reply from Organic Dyes & Botanicals Uk Ltd

I appreciate the update and honesty mate thank you 👍

Rated 5 out of 5 stars

I've always got amazing quality Mimosa…

I've always got amazing quality Mimosa Hostilis and B.caapi from these guys so I would definitely highly recommend 💯

I've known and used these guy's for quite a while now and they have been extremely helpful in that time.

Fast replies, Fast Delivery, great communication and amazing quality products ⭐⭐⭐⭐⭐

March 23, 2023
Unprompted review
Organic Dyes & Botanicals Uk Ltd logo

Reply from Organic Dyes & Botanicals Uk Ltd

Thank you very much for the review mate it's appreciated 👍

Rated 5 out of 5 stars

Unbelievable quality Mimosa rootbark!

Unbelievable quality Mimosa rootbark!
I broke the shredded filtered quality down to a very fine Powder consistency and the results was by far the best I've ever seen or had
And the collection option is ideal for me also so extremely happy to be able to work with this company

April 17, 2023
Unprompted review
Organic Dyes & Botanicals Uk Ltd logo

Reply from Organic Dyes & Botanicals Uk Ltd

Thank you very much!👍

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