Mindful Chef Reviews 

Great Company. Good ethics and quality products. Customer care is second to none. I wouldn’t get food boxes from anyone else now.

I had a complaint. It was dealt with superlatively well.

Amazing, healthy and easy to follow recipes. Great customer service. We have only had two issues with delivery in over 5 years and problems are dealt with promptly and respectfully. Great company!

Great range of meals and the quality of the ingredients is fantastic.

I had a complication with my subscription, and Millie (yes, a named person, so far as I can tell!) helped me with every step because the process was a little beyond me. No quibbles; just help. Looking forward to the box coming through.

Mindful Chef have absolutely made a product that is easy to prepare, easy to cook and you make a well balanced, delicious meal.

Reliable delivery
Good selection of recipes
Top quality British meat
Yum!

Beautiful food choices, good produce and local/ uk based.
Glad not too much plastic waste like others.

Menus and quality of ingredients is excellent, and I find them to be far better that Gousto. For example vegetables are clearly much fresher as they will last sometimes almost 2 weeks after delivery, whereas for Gousto you are lucky if they even last the week. You pay for this of course, fortunately I am a light eater and each serving lasts two meals for me which is the only way its cheap enough to use.

I’ve found it great to be able to choose a few different meals that are easy to prepare and arrive on the doorstep weekly and I know all the ingredients I need are in the box. No more finding I’ve forgotten things at the supermarket. Meals for two usually means we have leftovers as the portion sizes too is generous.

Great recipes and tasty outcomes! Veg is always fresh and healthy looking. Generous helpings too.

Good recipe choices

Food and menu’s are perfect for our nutritional needs. My wife has a terminal illness and they are making it better in terms of dietary needs.

The service and meals are excellent. Highly recommended

Excellent good quality food, perfect for coeliacs like myself and some family members. Good sized portions. As an experienced cook, I sometimes find the method of work not to my liking. I always read the recipe twice as on a number of recipes I have found better ways of making it. I will adapt to use my air fryer for example.

The quality of the ingredients is always consistently good and the receipts are tasty and imaginative.
Having had a hectic 4 weeks at work, we’ve ordered once a week. It means not only are we eating healthily but the meals are truly delicious. My only suggestion would be to put some of the recipes on again a week or 2 later. Perhaps through the review process?

Love Mindful Chef, great recipes, easy to cook, fantastic ingredients and exceptional customer service

I previously left Mindful Chef due to poor food quality, delivery, and extremely poor customer service.

Unfortunately, my recent experience confirms that nothing has improved, despite assurances to the contrary.

After formally requesting -multiple times, to be removed from all contact lists, I continued to receive; letters, phone calls, texts and emails. This unwanted contact caused significant distress and seemingly is a failure to comply with UK GDPR and the Privacy and Electronic Communications Regulations (PECR), which require organisations to stop direct marketing when consent is withdrawn. The volume and persistence of this contact amounted to harassment.

I also experienced disability-related discrimination, which raises serious concerns under the Equality Act 2010, particularly around reasonable adjustments and the way I was treated by customer service.

Despite my better judgement, I was persuaded to place a one-off order last week after being told the company had undergone a “full revamp” with new staff and procedures. She was forceful and a challenge to get off the phone! And, her statement was clearly untrue.

I ordered smoothies only, which should arrive fully frozen and still fresh. Instead, they arrived as melted slop, with contents visibly degraded, gone off and unsafe! Consuming them could have caused significant illness.
This raises alarming concerns under the Food Safety Act 1990 and food hygiene regulations, as food must be supplied in a condition that is safe and of satisfactory quality.

I then had to fight customer service (again) for a refund -ultimately involving my bank to recover the funds.

Despite the inconvenience, distress, and the cost and effort of disposing of spoiled food at a waste facility myself, Mindful Chef refused any compensation of fuel, time, stress, or even a basic ‘goodwill’ gesture -offering only generic statements about being “committed to excellence”.

Under the Consumer Rights Act 2015, goods must be of satisfactory quality, fit for purpose, and as described. This order met none of those standards.

I do not recommend this company.
My family, friends, colleagues, and associates share the same view, many having stopped using Mindful Chef after their own alarming negative experiences.

Be warned: your health, dignity, and peace of mind are worth far more than convenience!

I have really loved the quality and integrity of your meats and fish.
The scheme has made weekend cooking a thing to look forward to, and I am cooking with different methods, new flavours and enjoying every dish that has been delivered.
The box scheme has got my husband joining in with the cooking now! A real bonus.
The healthy aspect of each dish is great and has increased our vegetable consumption too!