Mindful SoulsReviews 

3,666
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 491 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, including crystals and jewelry, often noting their beauty and authenticity. Many people appreciate the subscription boxes, finding them to be a great value and a source of joy and self-care. The customer service and staff are frequently highlighted as amazing, kind, and helpful, going above and beyond to resolve issues and make customers feel appreciated. Reviewers also commend the thoughtful packaging and the overall positive energy associated with the items. However, some customers experienced issues with product quality, such as items arriving poorly made or damaged, or not meeting expectations. A few people also mentioned problems with subscription management, shipping delays, missing items, or receiving duplicate crystals in advent calendars.

What people talk about most

Product

Customers had positive experiences with product, often praising the high quality of items like crystals,... See more

Quality

Reviewers mention positive feedback about quality, with many praising the excellent quality of items,... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting that the company truly... See more

Subscription

Consumers generally express satisfaction with their subscriptions, often looking forward to receiving their... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their helpfulness, kindness, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Beautiful curated box that I felt was just for me and exactly what was needed. Beautiful crystals, jewelry and items that helped me on my spiritual journey. Arrived quickly and can not wait to receive... See more

Company replied

Rated 5 out of 5 stars

I’ve been getting the Mindful Souls subscription boxes for the past 2 months and they’re totally worth the cost. The items in each box would cost way more if you bought them individually, and ever... See more

Company replied

Rated 5 out of 5 stars

The csc was great on all my orders. I'm pretty much in love with EVERYTHING I've gotten except for my latest purchase the laboradite bangle bracelet which is too big it's fallen off my wrist -- prett... See more

Company replied

Rated 5 out of 5 stars

I look forward to receiving my box every month, it is a big uplifting peaceful experience. This monthly box, it is the one thing I have set aside for myself, my self-care. As a full-time mother, wif... See more

Company replied


Company details

  1. Meditation Center

About Mindful Souls

Written by the company

🌿 Mindfulness Made Simple 🌟

A monthly dose of tools and rituals tailored for modern life. ✨

🧘 About Us

Mindful Souls started in 2018 as a small team with a really big dream: to bring peace, mindfulness, and joy into the lives of others. 💜 And so, the Mindful Box was born—a subscription box filled with natural crystals, spiritual tools, beginner-friendly guidance, and more! 🔮🛂

💡 What We Stand For

“We believe mindfulness and spiritual growth belong to everyone—so we make it easy.”

Our Mindful Boxes, curated by our gem guru, Monal Gehlot, and a team of lithotherapists, have already touched the lives of 180,000+ subscribers across the USA, Europe, and Australia! 🌍

✨ What Sets Us Apart? 🌟

  • 💎 100% natural crystals with certified authenticity.
  • 🌍 Ethical sourcing and responsible practices.
  • 📚 Experts in lithotherapy and spirituality.
  • 🔧 Soul-nurturing items beyond subscription boxes.
  • 🙏 Every purchase donates a meal to a child in need in India (320,000+ meals donated!).

📂 Categories


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

4K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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4.5

All reviews

(3,666)

459 reviews in the last 12 months

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Rated 2 out of 5 stars

Lots of emails

Ordered a box with a discount code which was supposed to come with a free set of aromatherapy oils; the box contents was disappointing and the free oils did not arrive.
To be fair they provided a free return service and have refunded my money in full, hence two stars and not one.
However the emails telling me that they were closing my case were relentless and when I replied this started yet another email thread with even more daily emails.
EDIT; The company contacted me the same day this review was posted asking for my number to have a chat about my experience, I replied immediately and have heard nothing 5days later. On the positive, I haven’t had any more emails!

June 1, 2026
Unprompted review
Mindful Souls logo

Reply from Mindful Souls

Hi Kate,
Thank you for taking the time to share your experience. We’re truly sorry that your box did not meet your expectations and that the free aromatherapy oils were missing. We also understand how frustrating it must have been to receive so many emails regarding your case.
While we're glad we were able to arrange a free return and provide a full refund, we never want any customer to leave feeling disappointed or overwhelmed. Your feedback has been shared with our team so we can continue improving both our products and communication.
We have also reached out to you directly because we'd love the opportunity to make things right and show you the experience we aim to provide for every member of our community. :purple_heart:
Thank you again for your honest feedback, and we hope to have the chance to restore your confidence in us. :sparkles:
— Mindful Souls Team

Rated 5 out of 5 stars

new and exciting

I don't buy every month, but they keep track so I always get something new and exciting

June 1, 2026
Unprompted review
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Reply from Mindful Souls

Thank you for sharing your experience! 💜

We're so happy to hear that you're enjoying the variety in your boxes. We put a lot of care into personalizing the experience and ensuring that each delivery feels fresh, unique, and exciting.

Thank you for being part of the Mindful Souls family—we look forward to continuing to surprise you with new treasures on your journey! ✨

Rated 5 out of 5 stars

Mindful Souls is Totally Awesome

Mindful Souls is totally worth every amount you spend . I love getting my Mindful Souls Box along with the Jewelry Subscription and Crystal Subscription every month always excited to open them . Very good quality items and Customer Service is always eager and prompt on any issue you may have.

May 13, 2026
Unprompted review
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Reply from Mindful Souls

Thank you so much for your kind words and continued support! 💜

We’re truly happy to hear that you enjoy your Mindful Souls Box, Jewelry Subscription, and Crystal Subscription every month. It means a lot to know that the experience feels exciting and that you’re happy with the quality of our items as well as our customer service.

We’ll always be here to make sure your journey with us stays just as special and fulfilling. ✨

Rated 5 out of 5 stars

Mindful Souls rocks!

Mindful Souls made my experience special. They customize your monthly boxes, listen to your concerns, and the crystals and other items they sell are top-notch and epic beautiful! I have enjoyed being a part of their family as a returning customer! Thank you!

June 11, 2026
Unprompted review
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Reply from Mindful Souls

Thank you so much for your heartfelt feedback! We're honored to be part of your journey and thrilled to hear that you've enjoyed your experience with us. Knowing that our crystals, curated items, and personalized support have made a positive impact means the world to us. Thank you for being a valued member of the Mindful Souls family—we truly appreciate your continued support. 💜

Rated 5 out of 5 stars

Great products

Great idea, fabulous products, and frirndly professional and helpful customer service.

May 15, 2026
Unprompted review
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Reply from Mindful Souls

Thank you for your kind words! We're delighted to hear that you're enjoying our products and had a positive experience with our customer support team. Your support means so much to us, and we're grateful to be part of your mindful journey. 💜

Rated 5 out of 5 stars

Beautiful Crystals and Helpful Information

I recently received my first Mindful Souls crystal box and couldn’t be happier with it. The crystals were beautiful, and I especially appreciated the booklet that explained the properties and meanings of each stone. As someone who is still learning, having those descriptions made the experience much more enjoyable and educational.

I was so pleased with my first box that I’ve already come back and placed another order. I’m excited to see what arrives next! If you’re looking for quality crystals and helpful information to go along with them, I highly recommend Mindful Souls.

May 25, 2026
Unprompted review
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Reply from Mindful Souls

Thank you for sharing your experience! We're thrilled to hear that you loved your first crystal box and found the booklet helpful on your crystal journey. Making crystals accessible, meaningful, and enjoyable is something we truly care about. We're honored that your first experience inspired you to place another order, and we can't wait for you to discover what's coming next. Thank you for being part of the Mindful Souls family! 💜

Rated 5 out of 5 stars

So easy to order.

So easy to order.
Delivery was quick and timely, and well packaged.
The piece is absolutely stunning and perfect.

May 4, 2026
Unprompted review
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Reply from Mindful Souls

Thank you for your lovely feedback! We're delighted to hear that your ordering experience was smooth, your package arrived quickly, and that you love your piece. Knowing it's the perfect addition for you truly makes our day. 💜

Rated 5 out of 5 stars

Cautious at first

Cautious at first. NOW. Terrific company, PRODUCTS ARE BEAUTIFUL.
I completely trust this company.

May 5, 2026
Unprompted review
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Reply from Mindful Souls

Thank you for sharing your experience! We're honored to have earned your trust. It means so much to hear that you're enjoying the beauty and quality of our products, and we're grateful to be part of your journey. 💜

Rated 5 out of 5 stars

I love my monthly box

I love my monthly box, its packaged so well, the quality of the crystals, the thoughtful products. Always amazing jewelry crystals and aromatherapy gifts. My treat every month to myself.

June 1, 2026
Unprompted review
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Reply from Mindful Souls

Thank you for being part of our community! We're so happy to hear that your monthly box feels like a special treat and that you're enjoying the crystals, jewelry, aromatherapy gifts, and thoughtful curation. Your kind words mean so much to us, and we can't wait to continue bringing a little mindfulness and magic to your doorstep each month. 💜

Rated 5 out of 5 stars

Great response team they make sure all…

Great response team they make sure all my issues were fixed

May 20, 2026
Unprompted review
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Reply from Mindful Souls

Thank you for your kind words! We're delighted to hear that our team was able to resolve all your concerns. Providing thoughtful support to our community is always our priority, and we're grateful for your trust and support. 💜

Rated 5 out of 5 stars

Love my Crystal Boxes!

This is a great source for crystals and much more to help you on your healing journey. I have never been disappointed with any of my crystal boxes!
Thank you Mindful Souls!

June 5, 2026
Unprompted review
Mindful Souls logo

Reply from Mindful Souls

Thank you for your wonderful feedback! We're so happy to hear that you've been enjoying your crystal boxes and that they've been a meaningful part of your healing journey. Your support means the world to us, and we're grateful to be part of your spiritual path. 💜

Rated 5 out of 5 stars

Best customer service

The customer service is top tier, genuinely care about their customers and helping them. Honestly couldn’t believe how absolutely helpful, kind & caring they were to my situation. Just through the roof beautiful people working here. Thank you.

May 29, 2026
Unprompted review
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Reply from Mindful Souls

Thank you for your heartfelt feedback. It means so much to us to know that we were able to support you when you needed it most. We're grateful to have you as part of our community and truly appreciate you taking the time to share your experience. 💜

Rated 5 out of 5 stars

I look forward to receiving my box…

I look forward to receiving my box every month, it is a big uplifting peaceful experience. This monthly box, it is the one thing I have set aside for myself, my self-care. As a full-time mother, wife, with a career, there isn't a lot of time for myself. But this box is just for me! And it helps me feel so good and empowered.

There was a problem with my subscription at the beginning, I had a double subscription accidentally. Mindful soul support was very kind receptive and took care of the problem very beautifully.

February 1, 2026
Unprompted review
Mindful Souls logo

Reply from Mindful Souls

Thank you so much for sharing your beautiful experience with us! 💜

It truly means a lot to hear that your monthly box has become a special part of your self-care journey. We know how much you give to your family, career, and loved ones, so we're honored that Mindful Souls can provide a peaceful moment that's just for you. ✨

We're also glad that our support team was able to quickly resolve the subscription issue and make the experience right for you. Your kind words mean the world to us.

Thank you for being a valued member of the Mindful Souls family. We look forward to bringing more uplifting and empowering moments to your doorstep each month. 🌙💜

Rated 5 out of 5 stars

really good product just what i needed…

really good product just what i needed thankyou guys

April 23, 2026
Unprompted review
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Reply from Mindful Souls

Thank you so much for your feedback! 💜

We're delighted to hear that the product was exactly what you needed. Your support means a lot to us, and we're grateful to be part of your journey.

Thank you for choosing Mindful Souls, and we hope to serve you again soon! ✨

Rated 5 out of 5 stars

I got it as a gift for my partner and…

I got it as a gift for my partner it comes with everything and then some they’re extremely authentic, beautiful stones at a reasonable price. I definitely will continue ordering from mindful stones

May 23, 2026
Unprompted review
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Reply from Mindful Souls

Thank you so much for your kind words! 💜

We're delighted to hear that your partner enjoyed the gift and that you appreciated the authenticity and beauty of the stones. Knowing that you found value in both the quality and experience means the world to us.

Thank you for your support, and we look forward to being part of your journey for many more orders to come. ✨

Rated 5 out of 5 stars

Excellent products

Excellent products, great quality and service received. Have made many purchases and will continue to do so.
Thank you

May 18, 2026
Unprompted review
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Reply from Mindful Souls

Thank you so much for your kind words and continued support! 💜

We're delighted to hear that you've been happy with the quality of our products and the service you've received. Knowing that you've made many purchases and plan to continue your journey with us means the world to our team.

Thank you for being a valued part of the Mindful Souls family. ✨

Rated 5 out of 5 stars

I have recently started purchasing…

I have recently started purchasing items from them.There products are unique.
I had a problem to solve with a purchase, but was rectified by the kind and thoughtful staff.
Thankyou so much for what you did.
I am going to purchase another couple of items, everything is of good quality.
Thanks again
Your soul full
Geoff🧚🏻‍♂️🧚🏻‍♂️👼

May 4, 2026
Unprompted review
Mindful Souls logo

Reply from Mindful Souls

Thank you so much for your thoughtful review! 💜

We're delighted to hear that you've been enjoying our unique products and that our team was able to help resolve your concern. Knowing that you felt supported and cared for truly means the world to us.

We're also thrilled to hear that you're planning to add more treasures to your collection! ✨ Thank you for your trust, your kind words, and for being part of the Mindful Souls family.

Wishing you continued joy, positivity, and magical discoveries ahead. 🌙

Rated 5 out of 5 stars

Great customer service

Great customer service, orders arrive in time and in great ,secure packaging. quality of bracelets I have ordered for myself and family is awesome. The Vibes we are experiencing is wonderful.

March 13, 2026
Unprompted review
Mindful Souls logo

Reply from Mindful Souls

Thank you so much for your kind words! 💜

We're delighted to hear that you've had a great experience with our customer service, timely deliveries, and the quality of our bracelets. It means a lot to know that you and your family are enjoying them and experiencing such wonderful vibes. ✨

Thank you for being a valued part of the Mindful Souls family!

Rated 5 out of 5 stars

I love getting my boxes

I love getting my boxes. They are special each time. They have address a different aspect of everyone's lives. My last one was geared towards sleep and which I have a lot of trouble with anyway and it's just amazing. That crystals are high-quality. They're not little teeny tiny things. they're big serious crystals you can hold and you get a little surprise gifts in there from time to time that make it very exciting overall I really highly recommend this company and I love my boxes. I look forward to them every month.

May 22, 2026
Unprompted review
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Reply from Mindful Souls

Thank you so much for your wonderful feedback! 💜

We're delighted to hear that you love your boxes and look forward to them each month. It means so much to know that you enjoy the crystals, surprises, and the thoughtful themes we curate for every box. ✨

Thank you for being a valued part of the Mindful Souls family!

Rated 5 out of 5 stars

Brilliant items and website

May 29, 2026
Unprompted review
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Reply from Mindful Souls

Thank you so much for your kind words! 💜

We’re thrilled to hear that you loved the items and had a great experience with our website. Your support and feedback truly mean a lot to us.

Wishing you lots of positivity and beautiful moments ahead! ✨

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