Mindful SoulsReviews 

3,665
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 491 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, including crystals and jewelry, often noting their beauty and authenticity. Many people appreciate the subscription boxes, finding them to be a great value and a source of joy and self-care. The customer service and staff are frequently highlighted as amazing, kind, and helpful, going above and beyond to resolve issues and make customers feel appreciated. Reviewers also commend the thoughtful packaging and the overall positive energy associated with the items. However, some customers experienced issues with product quality, such as items arriving poorly made or damaged, or not meeting expectations. A few people also mentioned problems with subscription management, shipping delays, missing items, or receiving duplicate crystals in advent calendars.

What people talk about most

Product

Customers had positive experiences with product, often praising the high quality of items like crystals,... See more

Quality

Reviewers mention positive feedback about quality, with many praising the excellent quality of items,... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting that the company truly... See more

Subscription

Consumers generally express satisfaction with their subscriptions, often looking forward to receiving their... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their helpfulness, kindness, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Beautiful curated box that I felt was just for me and exactly what was needed. Beautiful crystals, jewelry and items that helped me on my spiritual journey. Arrived quickly and can not wait to receive... See more

Company replied

Rated 5 out of 5 stars

I’ve been getting the Mindful Souls subscription boxes for the past 2 months and they’re totally worth the cost. The items in each box would cost way more if you bought them individually, and ever... See more

Company replied

Rated 5 out of 5 stars

The csc was great on all my orders. I'm pretty much in love with EVERYTHING I've gotten except for my latest purchase the laboradite bangle bracelet which is too big it's fallen off my wrist -- prett... See more

Company replied

Rated 5 out of 5 stars

I look forward to receiving my box every month, it is a big uplifting peaceful experience. This monthly box, it is the one thing I have set aside for myself, my self-care. As a full-time mother, wif... See more

Company replied


Company details

  1. Meditation Center

About Mindful Souls

Written by the company

🌿 Mindfulness Made Simple 🌟

A monthly dose of tools and rituals tailored for modern life. ✨

🧘 About Us

Mindful Souls started in 2018 as a small team with a really big dream: to bring peace, mindfulness, and joy into the lives of others. 💜 And so, the Mindful Box was born—a subscription box filled with natural crystals, spiritual tools, beginner-friendly guidance, and more! 🔮🛂

💡 What We Stand For

“We believe mindfulness and spiritual growth belong to everyone—so we make it easy.”

Our Mindful Boxes, curated by our gem guru, Monal Gehlot, and a team of lithotherapists, have already touched the lives of 180,000+ subscribers across the USA, Europe, and Australia! 🌍

✨ What Sets Us Apart? 🌟

  • 💎 100% natural crystals with certified authenticity.
  • 🌍 Ethical sourcing and responsible practices.
  • 📚 Experts in lithotherapy and spirituality.
  • 🔧 Soul-nurturing items beyond subscription boxes.
  • 🙏 Every purchase donates a meal to a child in need in India (320,000+ meals donated!).

📂 Categories


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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4.5

All reviews

(3,665)

459 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great products, great customer service

I have purchased several different items and been very happy with everything that’s come my way!

March 27, 2026
Unprompted review
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Reply from Mindful Souls

Hi there! 😊 Thank you so much for your wonderful feedback—we’re so happy to hear that you’ve loved everything you’ve received! 💛 It truly means a lot to us. If you ever need anything, we’re always here to help!

Rated 5 out of 5 stars

I love Mindful Souls

I love Mindful Souls. The staff are all precious and love to help people reach their goals. I love my boxes of surprises each month. They are beautiful things. The women in Mindful Souls have helped me be able to do this monthly. Thank you so much.

March 27, 2026
Unprompted review
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Reply from Mindful Souls

Hi there! 😊 Thank you so much for your heartfelt message—it truly means the world to us 💛 We’re so happy to hear that you’re enjoying your monthly boxes and that they bring you joy. Your kind words about our team mean a lot, and we’re always here to support you on your journey. Thank you for being a part of the Mindful Souls family!

Rated 5 out of 5 stars

Absolutely lovely boxes

Absolutely lovely boxes. Curated very well and im so happy with my new subscription.

March 13, 2026
Unprompted review
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Reply from Mindful Souls

Hi there! 😊 Thank you so much for your kind words—we’re so happy to hear you’re loving the boxes and your new subscription 💛 If you ever need anything, we’re always here to help!

Rated 5 out of 5 stars

I have loved everything about Mindful…

I have loved everything about Mindful Souls. You can feel the thoughtfulness in every item and if there's a problem, their staff is wonderful. Will be a forever customer.

March 11, 2026
Unprompted review
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Reply from Mindful Souls

Thank you so much for your beautiful words! 💜 We’re truly grateful to hear how much you’ve enjoyed your experience with Mindful Souls. It means a lot to know that you can feel the thoughtfulness behind each item, and we’re always here to help whenever needed. We’re so happy to have you as part of our community—thank you for your continued support! ✨

Rated 5 out of 5 stars

Prompt reply to question

I asked a question about an item I received, and got a quick, clear, detailed answer to my question. I greatly appreciate the prompt reply.

March 26, 2026
Unprompted review
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Reply from Mindful Souls

Thank you so much for your kind feedback! 😊 We’re really glad to hear that you received a quick and clear response to your question. Providing timely and helpful support is very important to us, and we truly appreciate your support! 💜

Rated 5 out of 5 stars

Excellent customer service and response…

Excellent customer service and response time.

March 20, 2026
Unprompted review
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Reply from Mindful Souls

Thank you so much for your kind words! 😊 We’re really glad to hear that you’re happy with our customer service and response time. Your support means a lot to us! 💜

Rated 4 out of 5 stars

Individual items take a long time but good quality jewelry

This is an updated review, as I felt I was rash on my previous one. I was disappointed in the shipping delays because it wasn’t mentioned when I ordered it that it would be coming from overseas so I was not expecting the month wait but I finally received the ring I ordered for my friend and I must say, it was worth the wait because she fell in love with it the second she saw it and she now has this to take with her to remember me when she moves to England in a couple weeks.
I was extremely worried it wouldn’t come in time but it did and it’s beautiful.
I apologize for my previous rude review. I do need to stop and be more “mindful” in may ways and thank you for providing the tools to do just that!

March 4, 2026
Unprompted review
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Reply from Mindful Souls

Thank you so much for your feedback and for your kind words about our subscription boxes 🤍 We’re truly sorry for the delay with your individual order and completely understand how frustrating this must feel, especially as it was intended as a gift. Some individual items ship from international fulfillment partners, which can occasionally result in longer delivery times due to customs and transit delays.

Please kindly reply with your order number or the email address used for the purchase, and we will gladly review the latest tracking updates and explore the best possible solution for you 🌸 Your experience truly matters to us, and we’re here to help. ✨

Rated 5 out of 5 stars

Excellent Subscription

Excellent Subscription! Wonderful customer service. Love getting my Mindful Souls Box.

March 26, 2026
Unprompted review
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Reply from Mindful Souls

Thank you so much for your kind words! 😊 We’re so happy to hear that you’re enjoying your Mindful Souls Box and our customer service. It truly means a lot to us—so glad to have you as part of our community! 💜

Rated 5 out of 5 stars

This company is Fantastic!

This company has the most wonderful and thoughtful customer service I have ever encountered! Other companies should follow their lead. Truly responsive and helpful.

March 25, 2026
Unprompted review
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Reply from Mindful Souls

Thank you so much for your incredibly kind words! 😊 We’re truly grateful to hear that you had such a positive experience with our customer service. It means a lot to us to know that our efforts made a difference. Your support and appreciation inspire us to keep doing our best every day! 💜

Rated 5 out of 5 stars

There are many things that I am pleased…

There are many things that I am pleased about, the variety in their subscription boxes, the ability to track the parcels, the way they interact via messages has always been helpful and non confrontational…all in all a very pleasant experience 🥰

March 25, 2026
Unprompted review
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Reply from Mindful Souls

Thank you so much for your kind words! 🥰 We’re delighted to hear that you’re enjoying the variety in our subscription boxes, the tracking experience, and our support team’s communication. It truly means a lot to us that you’ve had such a pleasant experience overall. Thank you for being a part of our community! 💜

Rated 5 out of 5 stars

I love Mindful Souls

I love Mindful Souls! I purchased one of the subscription boxes and it was exciting to see what mystery items were inside each month! Great products and knowledge, I love this community! 🩷✨

November 5, 2025
Unprompted review
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Reply from Mindful Souls

Thank you so much for your lovely feedback! 🩷✨ We’re so happy to hear that you enjoyed the excitement of discovering the items in your subscription box each month. It means a lot to know you love the products and feel connected to the community—we’re so grateful to have you with us! 💜

Rated 5 out of 5 stars

I ♥️ My Mindful Souls Magnetic Energy Talisman

🧲✨ I just unlocked holistic wellness and upgraded my energy with the Mindful Souls Magnetic Energy Talisman Necklace! I'm elevating my meditation, clearing energy blockages, and rediscovering my natural flow with this stylish, sleek, rugged and perfectly balanced talisman designed to empower my mind, body, and spirit. It’s more than just jewelry—it’s a wearable tool designed to channel positive energy, promote balance, and support my emotional and spiritual wellbeing. it’s a daily reminder to stay centered and grounded. 🧘‍♂️🔥

March 13, 2026
Unprompted review
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Reply from Mindful Souls

Thank you so much for sharing this amazing experience! ✨ We absolutely love how you’ve described the energy and intention behind the Magnetic Energy Talisman Necklace. It’s wonderful to hear that it’s helping you feel more balanced, grounded, and connected. That’s exactly what we aim for with every piece we create. So happy to have you on this journey with us! 💜

Rated 5 out of 5 stars

I am so excited that I ran across…

I am so excited that I ran across Mindful Souls! It came along in perfect timing. I’ve been using crystals for 15 years and I can spot an authentic stone when I see it. These beautiful crystals I’ve received were full of energy and just waiting to be of service. The content of the boxes are put together with love and intention. Great quality all the way around. I am so pleased! Thank you Mindful Souls 💛💛.
Julie

March 23, 2026
Unprompted review
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Reply from Mindful Souls

Thank you so much for your beautiful and thoughtful feedback! 💛 We’re truly honored to hear this—especially from someone with your experience in working with crystals. It means a lot to know that you felt the energy and intention behind each piece. We put a lot of love into every box, and we’re so happy it resonated with you. Thank you for being a part of our journey! ✨

Rated 1 out of 5 stars

Not very happy with this…

Not very happy with this company,ordered a necklace had to chase this company as order was missing so I was told.
Not impressed because I was told thay will look into why the order was lost. I was not willing to hold on to long for a order that should of be despatched In 48 hours in the end I got a refund.
Beware I dont think some of the items are always in stock thats why you dont always get what you order or thay keep you waiting.
Will not be ordering anything again.

March 23, 2026
Unprompted review
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Reply from Mindful Souls

Thank you for sharing your feedback, Mrs. Marisa. We’re truly sorry to hear about your experience and understand how frustrating it must have felt when your order could not be fulfilled within the expected dispatch timeframe.

After reviewing your case, we can confirm that your refund has already been successfully processed. We have also shared the full details with you via email, including confirmation and further information regarding your order.

We kindly invite you to check your email for these updates, and if there is anything further you would like us to review or clarify, please do reply — we are here and happy to assist.

We sincerely regret that this experience did not meet your expectations, as this is not the journey we wish to create for our community. Your feedback is truly valuable to us and helps us continue improving our service.

We look forward to your response and appreciate the opportunity to support you further. 🤍

Rated 5 out of 5 stars

Great customer service and a wonderful…

Great customer service and a wonderful product

March 9, 2026
Unprompted review
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Reply from Mindful Souls

Thank you so much for your kind words! 😊 We’re really happy to hear that you’re enjoying both our product and customer service. Your support means a lot to us! 💜

Rated 5 out of 5 stars

The boxes are so pretty

The boxes are so pretty. I love everything in them! The customer service is excellent. I had a couple questions and was immediately answered and taken care of.

March 3, 2026
Unprompted review
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Reply from Mindful Souls

Thank you so much for your kind words! 😊 We’re thrilled to hear that you love the boxes and everything inside them. It’s also great to know our customer service team could assist you quickly. Your support truly means a lot to us! 💜

Rated 5 out of 5 stars

mindful box

I received the mindful box and was pleasantly surprised.
Beautiful packaging, l love the crystal necklace and dream catcher.

January 29, 2026
Unprompted review
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Reply from Mindful Souls

Thank you so much for your lovely feedback! 😊 We’re so glad to hear that you enjoyed the Mindful Box and that the packaging made a great impression. It’s wonderful to know you loved the crystal necklace and dream catcher—those are truly special pieces! 💜

Rated 1 out of 5 stars

Tailsman/moon necklace

Orders never came in wasted 100$ dont fall for this scam, you can get everything they offer on Amazon

January 30, 2026
Unprompted review
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Reply from Mindful Souls

Thank you for sharing your feedback, Cynthia. We’re truly sorry to hear about your experience and completely understand how concerning it must feel when an order does not arrive as expected.

We would really like to help resolve this for you as quickly as possible. Sometimes delivery delays or address issues can cause unexpected situations, and we are always here to investigate and make things right.

If you have not yet contacted us directly, please do reach out to our support team at support@mindfulsouls.com with your order number or the email address used for the purchase, and we will be happy to assist you.

We sincerely regret that your experience has felt disappointing, as our intention is always to provide meaningful products and supportive service to our community. We truly appreciate the opportunity to review this for you and find a fair resolution.

We look forward to your response and hope we can turn this experience around for you 🤍

Rated 5 out of 5 stars

Mindful Souls consistently delivers excellent customer service

Mindful Souls consistently delivers exceptional customer service. While I have been highly satisfied with the majority of my purchases, there was one instance where an item did not meet my expectations. The team at Mindful Souls proactively addressed my concerns, ensuring my satisfaction by providing a suitable replacement and offering a discount on future merchandise.

March 19, 2026
Unprompted review
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Reply from Mindful Souls

Thank you so much for your thoughtful feedback! 😊 We’re truly glad to hear that you’ve had a great experience with our products and customer service. While we’re sorry that one item didn’t meet your expectations, we’re happy we could make it right for you. Your satisfaction means everything to us, and we really appreciate your continued support! 💜

Rated 5 out of 5 stars

Great customer service

Great customer service, fast shipping, good products!

March 20, 2026
Unprompted review
Mindful Souls logo

Reply from Mindful Souls

Thank you so much for your lovely feedback! 😊 We’re glad to hear that the ordering process was easy and that our team could quickly help fix the mix-up. It’s great to know our response time made a difference! We’re excited for you to receive your monthly subscription box—hope you absolutely love it! 💜

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