Buyer Beware…..
Placed an order also thinking this was an Australian company. Order value was $47.97 with no postage charges. Got to check out only to find I’d been charged $111.59 which included additional product I didn’t order, $27.45 postage and $4.29 insurance. Immediately wrote to them canceling my order and requesting they not process the charges. Got no reply. The next day I got an email saying they had sent the order. Wrote a follow up email a week later no response. Still haven’t got a delivery but was charged the $111.59.
Edit. After sending another email I finally got a response, they said “wait until I get the product and then contact them”. When the product arrived and was damaged so I decided to open one of the very small containers and found what very much resembled a fabric softener both in smell and texture. I was very disappointed. I have not followed this up since. However the company are saying I have them mixed up for another company and Trustpilot are asking me to justify my review. I did not get the wrong company and I will no longer enter into further correspondence from anyone on this matter.








