Mindstorm Toys Reviews 19

TrustScore 4.5 out of 5

4.5

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Company details

  1. Toy Store
  2. Children's Store
  3. Children's Toys Store
  4. Game Store

Written by the company

Mindstorm Toys is an independent online toy retailer offering a huge selection of the latest children's toys & games from all your branded favourites! United Kingdom Based Toy Retailer. Shop online today! Free UK delivery on orders over £5!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

19 reviews

5-star
4-star
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2-star
1-star

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Rated 5 out of 5 stars

Book order

Ordered a book my son adores but unfortunately it went out of stock after order.

Quick email to explain the situation, they very kindly offered a few alternatives and sent my chosen replacement the same day

Received the book very quickly alongside a couple of lovely colouring books

Highly recommend and thanks again

Tom

January 13, 2024
Unprompted review
Rated 5 out of 5 stars

Great Customer Service

We ordered a soft toy from Mindstorm with a few other items, however after a week were informed the soft toy was out of stock. We asked if we could just cancel the order, which was duly noted and our order was refunded. However, to make up for this error the team at Mindstorm kindly sent over some items for my 2 year old son, which was greatly appreciated! He loved all his little bits on Xmas Day. Excellent customer service

November 23, 2023
Unprompted review
Rated 5 out of 5 stars

Outstanding Generosity

Can't Thank Gary & the Team at Mindstorm Toys.
With your support & generosity you helped us deliver a fantastic Pirate Camp for our Beavers & Squirrels of the 43rd Northampton
They loved their goodie bags

August 11, 2023
Unprompted review
Rated 5 out of 5 stars

everything good

prices and goods ok.
excellent communication, informative and helpful and more willing to find solutions than other companies I have dealt with, i definitely appreciate that.

one small quibble would be that there should be clearer mention of shelfware, but this was not enough to raise an issue overall

June 8, 2023
Unprompted review
Rated 5 out of 5 stars

Bought an item on eBay & ordered it to…

Bought an item on eBay & ordered it to be delivered to a local shop for pick up
This ended up being returned to Mindstorm who were straight away on the case
They reposted the figure to my home address & kept me in the loop all the way
Excellent company to deal with

May 2, 2021
Unprompted review
Rated 5 out of 5 stars

Faultless

Ordered a gruffalo keyring for my 2 year old. Arrived on time, very well packaged, couldn't fault it. Will use again.

April 29, 2021
Unprompted review
Rated 5 out of 5 stars

Fabulous company to buy from

Bought a few toys for friends children and they absolutely love them! Amazing service, great value for money and really fast delivery. Made up thank you. Will be ordering in future 😁

March 23, 2021
Unprompted review
Rated 5 out of 5 stars

Ordered a Vampirina colour/sticker book…

Ordered a Vampirina colour/sticker book from this company. First class service, item arrived earlier than they predicted and in great connection. Well packaged.
Would highly recommend this company and I will definitely be using them again in the future and recommending them to friends and family. Thank you.

March 21, 2021
Unprompted review

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