Bad experience, haven't heard back from help desk,. nz currency is not buying anything when transfered into exchange, and I can't find any option to transfer nz currency into au or US dollars to see... See more
Company replied
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Nice and friendly exchange, I’m moving from Cointree to Mine exchange because they offer lower fee rates and also I can trade bigger amounts per day without restriction. I love the concept of making t... See more
Company replied
Not a bad company.But, until the choice is made, I'll give it 3 stars.
Very easy onramp into the digital currency world. Grant explained to me everything I needed to know confidently and professionally. I felt well looked after both on the service side and with their rat... See more
Company replied
Company details
Written by the company
Mine Digital was launched in November 2019, to address the fact that Australia did not have a high-end fiat to crypto exchange with a competitive fee structure for professional and retail traders alike. The exchange is designed to not only be the safest place to buy and store digital assets, but also to make this process as simple as possible, with around the clock assistance. In a short period of time Mine Digital has established itself as both a fresh face in the Australian digital assets landscape, and at the same time established a community and foot holding that feels much longer.
Contact info
Level 8, 410 Queen Street, 4000, Brisbane, Australia
- +61418328759
- contact@minedigital.exchange
- minedigital.exchange
You should know
3.7
Average
29 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
A platform that promotes comfort and…
A platform that promotes comfort and peace of mind. The guys at mine digital are not only competitive with their fees but also exceptional with their service - recommending them is a no brainer.
January 29, 2021
Unprompted review
Reply from Mine Digital
Thank you Vaughn. Great to see that you are happy with our service. We appreciate the review!
Best exchange
Very easy and prompt transactions with minimal fees. Wouldn’t use anything else!
January 28, 2021
Unprompted review
Reply from Mine Digital
Thank you Nick!
Mine Digital is my preferred exchange…
Mine Digital is my preferred exchange whenever i'm buying crypto. It's got the best rates and is really easy to use. I was verified really quickly and have always found their support team really helpful.
January 27, 2021
Unprompted review
Reply from Mine Digital
Thank you for the review Jaide!
The prices and spreads are great
The prices and spreads are great, the brokerage might be the lowest in the world and the insurance and custody solution is world-class. I would like transfer my funds faster but I think this is an Australian banking issue so 5/5
January 25, 2021
Unprompted review
Reply from Mine Digital
Thank you for the kind words, Tom. You are also correct, that is an issue Australian banks have.
The platform was good to use
The platform was good to use. I am happy I signed up with them. The RFQ was straightforward and simple for me to use. Im glad i made investments into crypto currency. Hopefully plenty more to come.
January 25, 2021
Unprompted review
Reply from Mine Digital
Thank you, Flin. We hope your investments in Cryptocurrency continue to remain positive also.
There are no exchanges in New Zealand
There are no exchanges in New Zealand that allow you to onboard NZD at a good rate. That is why I signed up with Mine Digital. They have been a blessing, thanks to them I am not missing this bull market.
January 8, 2021
Unprompted review
Reply from Mine Digital
Thank you Jeramie. We will always look after our New Zealand customers, so do not hesitate to reach out and contact our support if there is anything we can help you with.
i have used minedigital.exchange for a…
i have used minedigital.exchange for a while now and referred them to some of my mates. started using them before the pandemic and all i can say is i have been waiting for them to disappoint me and it looks like its never gonna happen. highly recommend. if not for anything for the security and assurance they provide.
November 17, 2020
Unprompted review
Reply from Mine Digital
Thank you for the review Shane! Appreciate your support.
Australia's leading exchange
When I look for an exchange, my primary concerns are the spot price and the security of the wallets. As far as I can tell Mine Digital is best in market for spot price, and seems to have some sort of custodial wallet which seems relatively safe. UX is good for advanced and new traders. The buy/sell function is easy for users who are not proficient with order books.
November 16, 2020
Unprompted review
Reply from Mine Digital
Thank you for the review Dion! We always aim to have a super competitive spot price and provide our customers with best in class security. Happy trading.
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