Mineperfumelab Reviews 1,173

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 351 reviews, reviewers overwhelmingly had a great experience with this company, frequently praising the unique and high-quality products, especially the diverse range of captivating scents. Customers consistently highlight the excellent service, fast delivery, and the meticulous care taken in packaging, even for sample sets. Many appreciate the longevity and distinctiveness of the fragrances, noting that they often receive compliments. However, some people were dissatisfied with their orders, reporting issues such as receiving incorrect perfumes or finding bottles leaked or half-full upon arrival. There were also occasional concerns about delivery times being longer than expected and a few instances of unresponsiveness from customer service regarding order problems.

What people talk about most

Product

Users describe positive interactions with product, with many reviewers praising the top-notch quality and... See more

Quality

Reviewers mention positive feedback about quality, with many praising the products as top-notch, outstanding,... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the fast shipping times and... See more

Order

Consumers find order experiences to be ambiguous, with many reporting issues such as never receiving their... See more

Service

People report positive experiences with service, often describing it as fantastic, excellent, and brilliant,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I love the various scents that MINE Perfume Lab have created. I started with all 3 sample sets and from there, have chosen: Vesevo, Patchouli, OUD, Arche, & Shamrock. The quality of product is matched... See more

Company replied

Rated 5 out of 5 stars

I recently ordered a couple of the MinePerfumeLab Sample Sets. The whole process was super smooth. The webpage is extremely user friendly, communication was clear and concise throughout and I receiv... See more

Company replied

Rated 5 out of 5 stars

Fantastic smells, great marketing, excellent service. Please stay as you are. I already use 5 of your perfumes! My Guerlains, Ormondo Jaynes & Francis Kurkdjians stay in my closet since I have discove... See more

Company replied

Rated 5 out of 5 stars

Fast delivery, everything arrived perfectly, beautiful packagings even for tester boxes, i really like fragrances, especially because they are different from usual stuff you find in stores. Nice conta... See more

Company replied


Company details

  1. Perfume Store

Written by the company

Mine Perfume Lab nasce in Italia come un progetto autentico e sensoriale: fragranze intense, al 25%, pensate per evocare ricordi e identità. Ogni profumo è un racconto, rifinito a mano tra cera lacca e dettagli artigianali, per trasformare emozioni in esperienza.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

1K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 54% of negative reviews

Typically replies within 1 week

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Rated 4 out of 5 stars

Great quality but it took time.

Perfumes came in nice boxes and in perfect condition but I had to wait for shipping for over two weeks and had to remind customer service to send the package already, thus four stars instead of five.

April 8, 2026
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Reply from Mineperfumelab

Grazie di cuore 💛

Rated 5 out of 5 stars

Beautifull products

Beautifull products, warm and sweet sents.Swift delivery and clear communication. The perfume smels all Day long. Verry happy with my purchaise

April 2, 2026
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Reply from Mineperfumelab

Grazie di cuore 💛

Rated 5 out of 5 stars

The cologne is very nice

The cologne is very nice! My wife likes it too. It last all day. I feel like it has a lot of different layers, one time smoky, another time smoldering, warm. It's different from anything I have. I would recommend. I like the samples also.

March 26, 2026
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Reply from Mineperfumelab

Grazie di cuore 💛

Rated 5 out of 5 stars

This handmade cologne is fantastic

This handmade cologne is fantastic, and it absolutely deserves 5 stars. The craftsmanship is undeniable, and the scent is worth every bit of praise.

The only downside is shipping time. I live in the United States, and it took a little over two months for my Shamrock to arrive. They clearly do a wonderful job making cologne, but improving the speed of delivery would make the experience perfect.

April 7, 2026
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Reply from Mineperfumelab

Thank you so much for your kind words 💛
We’re really happy you love Shamrock and appreciate the craftsmanship.

We’re sorry about the shipping time and truly appreciate your patience—your feedback is very important and will help us improve

Rated 1 out of 5 stars

THE SMEL IS BAD

THE FRAGANCE IS NO WAT I SPECT I WANT TO RETURNED

March 30, 2026
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Reply from Mineperfumelab

Grazie per il tuo messaggio 💛
Ti abbiamo già scritto per la procedura di reso e siamo in attesa del tuo riscontro via email.

Rated 5 out of 5 stars

I order a sample box .I found some…

I order a sample box .I found some interesting perfumes. What i like the most is that you can feel the quality of the product in the fragrance

March 26, 2026
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Reply from Mineperfumelab

Thank you so much 💛
We’re really happy you enjoyed the sample box and could feel the quality in the fragrances ✨

Rated 5 out of 5 stars

I love everything about this company

I love everything about this company. Their ethos,the storytelling. Fair price for a superior product. I love smelling good,and i have compared many top brands against MINE and the performance you get is unmatched! Even though the daily emails i receive are probably AI, they sell me on the vision. Will be a long time customer.
Thank you Massimo 🙏✨️

March 29, 2026
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Reply from Mineperfumelab

Thank you so much 💛
We’re truly happy that our world, storytelling, and fragrances resonate so deeply with you. It means a lot to have you as part of the journey ✨

Rated 5 out of 5 stars

Thank you for your work

Thank you for your work. Package came in 4 days in the great condition. No spills or breaks. My favorite perfume is Corium. Also, unexpected. When I was ordering, I wanted to try different colognes. It is very stable. If you spray it on your clothes, you can still smell it after 24 hours. And, I think smells even better than when I just sprayed. I guess it is base of that cologne. It is so much different than anything you buy in US. If you are looking to stand out of ordinary, you should try it. The price is also so affordable. I love it. It is just couple of questions. I would love to order more samples, but I can pick and choose which one I want? Second, can you create something like fresh cut grass , rain in the fall forest when leaves are falling down. And maybe some evergreen trees smell . I would be grateful forever. Thank you again!!!

March 30, 2026
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Reply from Mineperfumelab

Thank you so much 💛
We’re truly happy you’re enjoying Corium and that it stands out so strongly for you—that evolution on skin and clothes is exactly what we aim for ✨

For your questions:
Yes, you can absolutely order more sample sets, and depending on the format, you can often choose or rotate different discovery options based on what you want to explore next. Just check the sample set selection on our site or reach out to us at info@mineperfumelab.com
and we’ll guide you directly.

And thank you for your beautiful creative ideas 💛
Scents like fresh cut grass, rainy forest, fallen leaves, and evergreen woods are exactly the kind of inspiration we love exploring. We’ll keep your suggestion in mind—it’s very aligned with the spirit of natural, atmospheric perfumery

Rated 5 out of 5 stars

Amazing scents, amazing company

Mine perfume has so many exceptional fragrances and I have been thoroughly impressed with my experience with them! Every item I have received is of the highest quality, delivered in a timely manner all the way to the US, and I get tons of compliments every time I wear one of their scents. The patchouli and vesevo are both incredible, as well as arche and martinique! I highly recommend this company

March 30, 2026
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Reply from Mineperfumelab

Thank you so much 💛
We’re truly happy you’re enjoying the fragrances and that they’re getting you so many compliments all the way in the US ✨
We really appreciate your support and recommendation.

Rated 5 out of 5 stars

Elegant and Nostalgic

Finally, I found that smell that brings back memories of my grandfathers and our family gatherings, especially those slow, comforting Sunday days. It feels nostalgic yet elegant, like carrying a piece of the past with me. Truly a unique and emotional fragrance experience - Mr. Vetiver and Good Morning Sir.

March 30, 2026
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Reply from Mineperfumelab

Thank you so much 💛
We’re truly touched that Mr. Vetiver and Good Morning Sir brought back such meaningful memories and emotions for you. That connection is exactly what we hope to create with our fragrances ✨

Rated 5 out of 5 stars

Great original perfumes

I ordererd three perfumes from Mine after trying the sample boxes: Alleria, Narghilè and Absolute Santal. First of all, you have to commend the care with which each bottle is packaged, with the carefully folded paper, the string and the wax seal. But the most important thing is the perfumes themselves: audacious, original and with a lot of personality. They last all day without any problem and they smell so good on your clothes afterwards. Highly recommended :-)

March 23, 2026
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Reply from Mineperfumelab

Thank you so much 💛
We’re truly happy you appreciated both the craftsmanship of the packaging and the originality of the fragrances. Enjoy Alleria, Narghilè and Absolute Santal ✨

Rated 5 out of 5 stars

Ma bene

Product is great. My girlfriends live Vesevo.

March 30, 2026
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Reply from Mineperfumelab

Grazie di cuore 💛

Rated 5 out of 5 stars

I always look for scents that aren't…

I always look for scents that aren't worn by everyone. These parfumes allow me to stand out and be different. Unique and inviting.

March 24, 2026
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Reply from Mineperfumelab

Thank you so much 💛
We’re truly happy our fragrances help you stand out and express your individuality ✨

Rated 3 out of 5 stars
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Reply from Mineperfumelab

Grazie per il tuo messaggio 💛
Ti abbiamo già scritto via email e siamo in attesa del tuo riscontro per poter risolvere tutto al più presto

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