Minerva Reviews 1,085

I recieved some stretch fabric from Minerva, it was beautiful quality, but the selvedges were different lengths, and so it was tricky to find the grain of the fabric. I phoned Minerva and they sent me new fabric and a return label so that they could examine the original fabric. I could continue with my sewing within days of talking to them. Well done customer service. Brilliant response.

I ordered several items a week ago. Today just one out of my many items was delivered with no word on dispatch or tracking of any other items. Will not be using again! I'll be initiating a chargeback on my credit card if needed...

A faulty pattern has held up my time important project so was advised to reorder a new one costing me another £21.99 then request a refund for faulty pattern.
This I duly did but discovered today that despite me reordering on Thursday they still haven't despatched the paid for item on Monday.
Also no sign of refund.
I'm very disappointed now.

Great service, communication was first class and lovely products. 10 star.

Minerva had exactly what I needed to make a shirt. I bought the Minerva exclusive fabric which is very good quality, buttons and zips. Their staff were very helpful when I had a query about my order.

The delivery was very fast. I will certainly be purchasing from them again in the near future.

Excellent service and delivery. This company has an amazing selection of fabrics in various price ranges and haberdashery which will keep me busy for a while 😂.

The staff are extremely helpful when you ring them. I’ve joined their craft club which gives you 20% off. The delivery was very fast. Highly recommend this company and will definitely buy more from them

Wonderful fabric & patterns! Will definitely order again.......Love the choice of fabrics - always something to dream about!

Minerva core range and Exclusive fabrics are fabulous and such great quality. The service is fantastic, dispatch very quick, and the staff are very helpful and deal with any issues, should they occasionally arise, promptly and professionally. The Craft Club membership is well worth the very reasonable cost, too. I can thoroughly recommend Minerva.

Everything I’ve ever ordered has come in time and with really nice packaging. Can’t give enough praise!

I had been looking for ages for a particular width of ribbon for my Christmas project and came across Minerva. The variety to choose from was brilliant and I ended up feeling even more inspired for this year's Christmas crafts, and bought more things than what I first planned.

Minerva is a fabulous place to purchase every kind of fabric you could ever imagine for your sewing projects. The quality is amazing, the staff incredibly helpful and knowledgeable and fast dispatch times! The website is also great to become part of a sewing community online with lots of inspiration and helpful tips!

Excellent service and quality! I’ve been a customer a long time and they never disappoint!

Minerva fabrics is a fantastic online store, great service. I recently went to their end of roll sale, it was amazing. The choice of fabrics was incredible. I also found out that it’s a family run business which I think is great. I found the staff very helpful.

Excellent customer service! Every fabric you can imagine, fantastic quality, speedy delivery at a great price! Thank you Minerva! 🤩

This is my first (and last!) order with Minerva. I was sent the wrong width of fabric as the warehouse did not carry out adequate checks. Minerva then insisted that I measure and picture the fabric (i.e. carry out the checks they did not do). They failed to come back to me when they promised and I had to contact them again. They then insisted that I return the unwanted fabric so that they could recoup the cost of £7.98! They are currently holding my fabric hostage until they receive the return. A good supplier would have sent the correct fabric immediately. This has been hugely inconvenient and time consuming and if I was to cost the time I have invested in their failure, it would be far more than the £7.98 they are so desperate for. I sincerely hope that they don't come back with an bland apology.

This is my favourite online fabric store! I love the sewing community, and seeing all their makes, the craft club benefits. Had a fabulous time at the recent roll end event. Got enough fabric to be sewing for the next year :)
The choice of fabrics is unrivalled and quality designer fabrics too.

Wow! What a magical way to spend a Saturday morning….. literally in fabric heaven at the Minerva end of roll sale!!
I didn’t know what to expect but it was way beyond anything I had hoped for! Loved every minute and really hope you do it again!
So well organised and easy to find fabric by type… the staff were amazing, so friendly and helpful, a team to be proud of, thank you all for your hard work.
I travelled from south Cheshire and would do it again in a heartbeat.
Thank you so much x

Simply amazing End of Rolls sale!
There was a vast area on 2 floors, very well laid out and signed. Hundreds of real bargains.
It was also super to meet so many of the Minerva team who were very helpful.
I can’t remember the last time I had such fun. And of course the joy continues as each length is sewn.
I travelled for 2 hours each way and it was worth every mile.
Thank you Minerva. You never disappoint.

I visited Minerva on Saturday at the ‘end of role’ sale. It was fabulous, I found some great pieces. So many fabrics & patterns to choose from. I do hope there is another opportunity in the future for more days like that. The event was very well organised & the staff were helpful & friendly.

I visited the Minerva End of Roll Sale last Saturday and it was FABULOUS! This was a rare chance to visit Minerva in person as they are an online business. The selection of fabrics was amazing and my friend and I picked up some wonderful bargains. There were lots and lots of different types of fabric and also patterns and haberdashery available.
This event was extremely well organised, with lots of staff on hand to help. All the staff were so lovely and friendly.
I have used Minerva for several years now, my sewing is mainly dressmaking. It's always been a good experience for me to buy from Minerva. Any slight issues over the years have always been dealt with promptly. The YouTube videos are also very useful.
It is a pleasure to continue to support this family run business. Thank you so much everyone.