Minifigs.me Reviews 5,025

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 640 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, noting that items are just as described and arrive in excellent condition. Many appreciate the wide selection and customization options, which allow for unique and personalized gifts. The delivery service is frequently highlighted for its speed and efficiency, with many orders arriving promptly and well-packaged. Reviewers also commend the company's service, noting polite professionalism and quick resolution of any issues. However, some people experienced significant delays with their orders, with packages not arriving or being returned to the sender, causing frustration. A few other people also felt that some items arrived with missing or broken pieces, or that the paint on custom figures peeled off quickly. There were also occasional mentions of damaged packaging and a lack of options for specific customizations like hair color.

What people talk about most

Product

Customers had positive experiences with product, praising the quality, variety, and customization options... See more

Delivery service

Consumers generally report positive experiences with delivery service, often highlighting fast shipping and... See more

Quality

Customers consistently note positive experiences with quality, praising the excellent and top-quality... See more

Order

Clients share positive opinions on order, with many reviewers expressing satisfaction with the speed and... See more

Service

Reviewers mention positive feedback about service, often describing it as excellent, great, and top quality.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We designed a custom Minifig as a birthday gift. It arrived quickly and looked fantastic in its cute box. There was one tiny accessory that was not included in the box; I emailed the customer service... See more

Company replied

Rated 5 out of 5 stars

Love love love this site. Huge variety of Lego at great prices. There was a wee mistake with my last order which they corrected immediately. No fuss just polite professionalism. Brilliant. Will be ord... See more

Company replied

Rated 5 out of 5 stars

Awesome company that understands joy. When the world is full of companies that steal from old people, you have to respect the ones that help bring joy to the world. I can't wait to purchase t... See more

Company replied

Rated 5 out of 5 stars

Items where just as described and came in excellent condition. I just wish they made more celebrity minifigures like Britney Spears or Katy Perry:( Overall, very happy with my purchase and will b... See more

Company replied


Company details

  1. Toy Manufacturer
  2. Craft Store
  3. Gift Shop

Written by the company

Based in Sheffield, UK. Experts at making all your minifig-based dreams come true. We custom print new minifigures onto genuine lego parts based on your specifications, along with hundreds of our own designs. We pride ourselves on friendly, professional and expert service - because this kind of thing is meant to be fun, right?


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

5K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

I've ordered from this company a few…

I've ordered from this company a few times and it's always excellent. Their selection is good, shipping is quick, the prices are comparable to competitors, and their customer service is responsive.

January 2, 2026
Unprompted review
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Reply from Minifigs.me

A perfect review, thank you!

Rated 5 out of 5 stars

Good quality, excellent customer service

I received the first order incomplete, but customer service was very responsive and they quickly sent me the rest of the order at no extra cost. Good quality, thank you very much.

January 21, 2026
Unprompted review
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Reply from Minifigs.me

Hi,

I am sorry that something arrived missing! I'm glad we could get it sorted in the end for you.

Rated 5 out of 5 stars

Great product and customer service

The product is great and the fiasco with Royal Mail was dealt with promptly and professionally so thanks for that.

A wonderful addition to our Lego

January 29, 2026
Unprompted review
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Reply from Minifigs.me

Hi Matthew, Thank you for the review. We are in the process of changing our shipping within the UK so its better for our customers :)

Rated 5 out of 5 stars

Very professional and efficient team

Very professional and efficient team ! I had time constraints and they succeeded to manage the order and send it to France in less than 3 days!

February 11, 2026
Unprompted review
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Reply from Minifigs.me

Hi,

I am very pleased we were able to sort you delivery in time for you!

Rated 5 out of 5 stars

Fast delivery

Fast delivery. Item well packed. Good communication from company.
Minifigs.me have a great web site to browse through if you are looking for minifigure ideas.

February 11, 2026
Unprompted review
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Reply from Minifigs.me

Thanks Neil for the lovely review! We're glad you had a good experience!

Rated 5 out of 5 stars

Super Pleased

Fantastic speedy service and all the figures and accessories are top notch - thank you!

December 9, 2025
Unprompted review
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Reply from Minifigs.me

Thanks Sean for the review! We're glad you like the products!

Rated 5 out of 5 stars

As always very cool minifigures.

As always very cool minifigures.
I love them, because they give my brickcities the Touch they need.

November 3, 2025
Minifigs.me logo

Reply from Minifigs.me

Thanks for the 5 stars! We love that our customers are creating things with our products!

Rated 5 out of 5 stars

They look perfect.

I got 2 minifigs from the 5th Element and they look fantastic!

November 3, 2025
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Reply from Minifigs.me

Thanks for the review! We do love those two!!

Rated 5 out of 5 stars

A+ for quality and service

Really great products, staff and service. Quick and affordable. A+

January 30, 2026
Unprompted review
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Reply from Minifigs.me

Thank you for your review!! We're glad you like the products!

Rated 5 out of 5 stars

Great quality

Large assortment, quality, professionalism, reliability

October 3, 2025
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Reply from Minifigs.me

Thank you for your review! We're glad we tick all the boxes for you!

Rated 5 out of 5 stars

I loved my purchase!

They actually shipped it really fast & they were so cutesie! I was able to take them apart & back tg again. The only thing was just that the shade you put will be a bit darker. I had ordered me & my boyfriend a matching one for the holidays and it was so adorbs!

December 26, 2025
Unprompted review
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Reply from Minifigs.me

Thank you for the review!

Rated 5 out of 5 stars

Fast shipping

Fast shipping. Got here within a couple of days and it was Christmas time. Minifigs were perfect and adorable. Thanks.

December 20, 2025
Unprompted review
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Reply from Minifigs.me

Great to hear, thanks for the review :)

Rated 4 out of 5 stars

It all worked out great

It all worked out great.
The figs look awsome.
The prints look good, but are a lil fragile. So be nice to them ;)

January 27, 2026
Unprompted review
Minifigs.me logo

Reply from Minifigs.me

Thank you :)

Rated 5 out of 5 stars

Amazing service

Amazing service, my order arrived very fast! Could not recommend enough!

January 27, 2026
Unprompted review
Minifigs.me logo

Reply from Minifigs.me

Thanks for the review!

Rated 5 out of 5 stars

Costumer service

The costumer service is great! There was a mishap on my order, but everything was fixed in under 24 hours! Thank you so much Lucy, and the figures are adorable! ❤️

January 27, 2026
Unprompted review
Minifigs.me logo

Reply from Minifigs.me

So glad we could help, thank you! :)

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