MiniInTheBox Reviews 21,628

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 122 reviews, reviewers had a great experience with this company. Customers consistently highlight the ease of navigating the website and the straightforward ordering process, finding it simple to locate desired products. Many people appreciate the wide selection of products available, noting that it offers a good variety of choices. However, some people were dissatisfied with the product quality, describing items as extremely low quality. A few other people also felt that the delivery service was problematic, with some experiencing issues like not receiving their items or being charged for double orders without a clear way to resolve the issue.

What people talk about most

Product

Customers had ambiguous experiences with product. While some reviewers found a nice selection of products,... See more

User experience

Clients share positive opinions on user experience, consistently highlighting the ease of use and navigation... See more

Order

Users describe positive interactions with order. Many customers found the online ordering process easy,... See more

Website

Reviewers mention positive feedback about the website, highlighting its ease of use and navigation. Customers... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service. While some customers praised fast shipping and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

So far I have a good experience finding a product to order. I need to wait till it comes and if it is according to the promise delivery date in good condition for final opinion. Mahalo.

Rated 4 out of 5 stars

No confusion, the site well laid out, do hope the size chart reflects the actual size of the delivered item


Company details

  1. Cell Phone Accessory Store
  2. Appliance Store
  3. Battery Store
  4. Computer and Accessories Store
  5. Gaming service Provider
  6. Photo Shop

Information provided by various external sources

MiniInTheBox.com has been a worldwide business leader in selling blue-ribbon consumer goods since 2006. From the moment we founded MiniInTheBox, our vision was to empower people worldwide in buying and selling online. Whoever you are, and wherever you are, MiniInTheBox offers the same price to all: the lowest possible. Whether you’re a wholesaler looking to increase revenues, a retailer who refuses to pay the high prices in your country, or a shopper looking to get hold of the latest products, MiniInTheBox.com provides light-speed service and wholesale prices. We buy direct from an ever expanding network of Chinese wholesale manufacturers so we can keep costs low while maintaining the highest of standards. We serve customers from over 50 countries, and we're still growing. But our vision won’t change: One world, one price.

Written by the company


Contact info

4.2

Great

TrustScore 4 out of 5

22K reviews

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Hasn’t replied to negative reviews

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Rated 3 out of 5 stars

When you click on the picture there are…

When you click on the picture there are different colors (good). Unfortunately there’s also different patterns. Each pattern should be separate.
Just ordered a dress, was asked for a review. Did review of buying experience. Wouldn’t accept as needed to be about past experience. STUPIDITY. It was about my experience. When I get the dress I would normally review then, not when I order it. Get your act together.

March 25, 2026
Rated 1 out of 5 stars

They are thieves I paid for a couch…

They are thieves I paid for a couch cover $80 did not receive it. Took me an hour to even find the website. Can’t find the order number in my email nothing luckily I screenshot it at the day. I ordered it. I tried to sign in with my phone number and my two emails it didn’t work. I had to make a new account even though one of my emails says I already have an account made so I hit forgot password and then it kept telling me error has occurred every time I would reset my password then it locked up due to “fraudulent activity” save your money, their thieves.

February 2, 2026
Unprompted review

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