MiniInTheBox Reviews 21,628

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 120 reviews, reviewers had a great experience with this company. Customers are really happy with the website, finding it easy to navigate and use, which makes the ordering process straightforward and efficient. People appreciate the wide selection of products and the ease of finding what they are looking for. However, some people were dissatisfied with the product quality and delivery service, with some reporting not receiving their orders or experiencing issues with account access and customer support. A few other people also felt that the product descriptions were not accurate or that the sizing was incorrect.

What people talk about most

Product

Customers had ambiguous experiences with product. Many reviewers found the website easy to navigate, with a... See more

User experience

Clients share positive opinions on user experience, highlighting the ease of navigation and product... See more

Order

People report positive experiences with ordering. Customers found the ordering process to be easy and... See more

Website

Reviewers highlight positive aspects of the website, consistently praising its ease of use and navigation.... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service. Some customers appreciate the reasonably quick... See more

Reviews shaping this summary

Rated 4 out of 5 stars

So far I have a good experience finding a product to order. I need to wait till it comes and if it is according to the promise delivery date in good condition for final opinion. Mahalo.

Rated 4 out of 5 stars

No confusion, the site well laid out, do hope the size chart reflects the actual size of the delivered item


Company details

  1. Cell Phone Accessory Store
  2. Appliance Store
  3. Battery Store
  4. Computer and Accessories Store
  5. Gaming service Provider
  6. Photo Shop

Information provided by various external sources

MiniInTheBox.com has been a worldwide business leader in selling blue-ribbon consumer goods since 2006. From the moment we founded MiniInTheBox, our vision was to empower people worldwide in buying and selling online. Whoever you are, and wherever you are, MiniInTheBox offers the same price to all: the lowest possible. Whether you’re a wholesaler looking to increase revenues, a retailer who refuses to pay the high prices in your country, or a shopper looking to get hold of the latest products, MiniInTheBox.com provides light-speed service and wholesale prices. We buy direct from an ever expanding network of Chinese wholesale manufacturers so we can keep costs low while maintaining the highest of standards. We serve customers from over 50 countries, and we're still growing. But our vision won’t change: One world, one price.

Written by the company


Contact info

4.2

Great

TrustScore 4 out of 5

22K reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Your pages would not go to items that I…

Your pages would not go to items that I wanted (and searched) for. I did see this item "A robot toy which held a hidden security nanny cam inside' And I wanted to buy this and Whatever other toys, might have carried the same 'nanny cam'
However after hours of trying (and leaving the computer for a break) I finally gave up!
And I was NOT Impressed with your $2.00 insurance here $3.00 insurance there And your delivery fee "Which I understood to be free?

January 14, 2025
Rated 1 out of 5 stars

I have not received my order

I have not received my order. Item is required for New Years Eve. Appears to be in the country and ready for delivery. Left for delivery on 16th Dec. should be here by now. There are only 2 more working days left before 31st. Can you tell me what the hold up is? And when I can expect to get my order.

December 28, 2024
Rated 5 out of 5 stars

Cute Stuff

Nice to find exactly what I wanted at an affordable price. Thought I ordered this 2 weeks ago to get for Christmas. Glad I came back to track my order to find out I never completed it! Well, her birthday is in January, so I'll be OK!

December 20, 2024
Rated 1 out of 5 stars

Comically bad

The medium Xmas jumper I received was laughably huge. I took a punt on a medium sized Totoro Xmas jumper for my 10yr old and not only was it the size of a small tent and take nearly 2 weeks to get here it was also a weird synthetic material. I'd be annoyed if it wasn't so laughable. Avoid if you don't have a sense of humor.

December 12, 2024
Unprompted review

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