miniolie.com Reviews 1,607

TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers frequently praise the adorable and well-made clothing, highlighting the appealing designs and quality of the items. Many people found the ordering process easy and appreciated the wide selection of products available on the website. However, some customers were not happy with the delivery service, citing long shipping times and issues with packages being lost or refused by carriers. There were also instances where the sizing of products was inaccurate, and some reviewers felt that product photos were misleading, as certain items displayed were not included in the purchase.

What people talk about most

Product

Users describe ambiguous interactions with the product. Many customers appreciate the wide selection of cute,... See more

Order

People report ambiguous experiences with order. While some customers found the ordering process easy and were... See more

Quality

Reviewers highlight ambiguous aspects of quality. Many customers praise the exceptional quality of items,... See more

Delivery service

Customers had negative experiences with delivery service. Many reviewers report significant delays, with some... See more

Website

Customers consistently note ambiguous experiences with the website. Many reviewers praise its... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Great selection. Would appreciate though, an estimated timeline for delivery. Also note that as a Canadian, most of us just speak English and therefore the language default for Canada should probably... See more

Company replied

Rated 4 out of 5 stars

Hello, I would suggest sharing the delivery timeline before the order confirmation. An expected date for instance. Like: 3 days for order processing 9-15 shipping Only after checking out and payi... See more

Company replied

Rated 4 out of 5 stars

I love the adorable products, and was impressed by how quickly any issue I had was addressed! This was very much appreciated. I did however get caught a few times thinking I would receive all the item... See more

Company replied

Rated 4 out of 5 stars

The website is great and the clothes are so incredibly cute. I did not notice shipping options. If they were available, that were not easy to find or I was nit navigated clearly to them. I really n... See more

Company replied


Company details

  1. Baby Clothing Store

Written by the company

Welcome to MiniOlie's! We understand that you want the best for your little ones. Whether it’s clothing, toys or accessories, we know it’s about finding the right product for your child. Because each baby is unique, we’ve made it our mission to provide you with a wide selection of the trendiest baby and toddler clothing geared toward having a fun and memorable childhood, all on one convenient site.


Contact info

3.8

Great

TrustScore 4 out of 5

2K reviews

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Replied to 98% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Great Customer Care

I ordered the wrong size on one of the when the order was about to be shipped. I was very concerned but after I emailed MiniOllie, I received a reply from their customer service and assured me that they were able to change one of the items to the correct size. I was very grateful for the wonderful customer care and this was my first order with the seller and the items were of very good quality and design! I was very happy and I ordered with them again.

March 5, 2026
Unprompted review
miniolie.com logo

Reply from miniolie.com

Hello anna saito,
Thank you so much for your feedback. We are deeply grateful for the faith you've placed in us and the encouragement you've offered. It's our privilege to present you with exceptional products and services tailored to your satisfaction.
May your days be filled with joy and happiness.Thank you so much for your support.
Wish you all the best!

Rated 5 out of 5 stars

My only suggestion is to offer 20% off…

My only suggestion is to offer 20% off of first purchase instead of10%- with a shipping fee of $9.99 it feels that the savings are minimal- Website and checkout very user friendly

March 14, 2026
Unprompted review
miniolie.com logo

Reply from miniolie.com

Hello Alexis Reed,
Thank you so much for your feedback.
We are deeply grateful for the faith you've placed in us and the encouragement you've offered. It's our privilege to present you with exceptional products and services tailored to your satisfaction.
You can enjoy free shipping on orders over US$79. Otherwise, it costs US$9.9.
https://www.miniolie.com/pages/shipping-policy

May your days be filled with joy and happiness.Thank you so much for your support.
Wish you all the best!

Rated 5 out of 5 stars

Very attractive and easy to use website…

Very attractive and easy to use website with lots of tempting products

March 14, 2026
Unprompted review
miniolie.com logo

Reply from miniolie.com

Hello,
Thank you so much for your feedback. We are deeply grateful for the faith you've placed in us and the encouragement you've offered. It's our privilege to present you with exceptional products and services tailored to your satisfaction.
May your days be filled with joy and happiness.Thank you so much for your support.
Wish you all the best!

Rated 5 out of 5 stars

Searchedgreat Find found what I was looking for…

Searched found what I was looking for personalized in minuted

March 13, 2026
Unprompted review
miniolie.com logo

Reply from miniolie.com

Hello Peter Cardalena,
Thank you so much for your feedback. We are deeply grateful for the faith you've placed in us and the encouragement you've offered. It's our privilege to present you with exceptional products and services tailored to your satisfaction.
May your days be filled with joy and happiness.Thank you so much for your support.
Wish you all the best!

Rated 1 out of 5 stars

Total scam- looked nothing like the…

Total scam- looked nothing like the photo which appeared to be a sweater with a dog appliqué on it. Entire thing was flat knitted with no appliqué what so ever - cheap and I tossed it

March 12, 2026
Unprompted review
miniolie.com logo

Reply from miniolie.com

Hello Amy Frye,
We deeply regret any dissatisfaction you experienced and want to assure you that your concerns are being treated with the utmost importance.
We have sent an email to you for the issue of your order MO444221. Please kindly check it. Your early reply will be highly appreciated.

Should you have any further queries or need additional assistance, don't hesitate to contact us via email contact@mail.miniolie.com. We're always ready to help.
Wishing you a delightful day ahead!

Rated 4 out of 5 stars

Muted colors and prints, oh my!

So much to choose from. I LOVE that you have items with more subdued colors and prints. My granddaughter loves muted colors so I'm hoping I chose well for this little great grandbaby girl who will arrive in June

March 13, 2026
Unprompted review
miniolie.com logo

Reply from miniolie.com

Hello Christine Hirabayashi,
Thank you so much for your feedback. We are deeply grateful for the faith you've placed in us and the encouragement you've offered. It's our privilege to present you with exceptional products and services tailored to your satisfaction.
May your days be filled with joy and happiness.Thank you so much for your support.
Wish you all the best!

Rated 4 out of 5 stars

Product selection is great but delivery time is lengthy

Product selection is great. The delivery time however is pretty lengthy.

March 13, 2026
Unprompted review
miniolie.com logo

Reply from miniolie.com

Hello,
Thank you so much for your feedback. We are deeply grateful for the faith you've placed in us and the encouragement you've offered. It's our privilege to present you with exceptional products and services tailored to your satisfaction.
May your days be filled with joy and happiness.Thank you so much for your support.
Wish you all the best!

Rated 5 out of 5 stars

Everything is adorable

Everything is adorable. I am a new grandma and love the cute bunny outfits. I ordered the two piece then later saw the overalls. Couldn’t figure out how to cancel the first to get the overalls! 3-6 mos.

March 13, 2026
Unprompted review
miniolie.com logo

Reply from miniolie.com

Hello ljacobsmeyer,
Thank you so much for your feedback. We are deeply grateful for the faith you've placed in us and the encouragement you've offered. It's our privilege to present you with exceptional products and services tailored to your satisfaction.
May your days be filled with joy and happiness.Thank you so much for your support.
Wish you all the best!

Rated 5 out of 5 stars

Love great grandma

It is so hard to find anything that has great Grandma on it. This looks wonderful can't wait to get it

March 13, 2026
Unprompted review
miniolie.com logo

Reply from miniolie.com

Hello,
Thank you so much for your feedback. We are deeply grateful for the faith you've placed in us and the encouragement you've offered. It's our privilege to present you with exceptional products and services tailored to your satisfaction.
May your days be filled with joy and happiness.Thank you so much for your support.
Wish you all the best!

Rated 5 out of 5 stars

There are so many cute options

There are so many cute options. I especially love the great grandma offering. I didn't see anything about an arrival time. I probably missed it.

March 12, 2026
Unprompted review
miniolie.com logo

Reply from miniolie.com

Hello Leanna Townsend Tolman,
Thank you so much for your feedback. We are deeply grateful for the faith you've placed in us and the encouragement you've offered. It's our privilege to present you with exceptional products and services tailored to your satisfaction.
May your days be filled with joy and happiness.Thank you so much for your support.
Wish you all the best!

Rated 1 out of 5 stars

I never received my product

I never received my product. When I contacted customer service, they asked me to pay the shipping fees a second time even though I had already paid for them. That is completely unacceptable.

I asked them to provide a photo as proof that the package was delivered, but they never responded to that request. Instead, they told me to contact the shipping company. The shipping company does not answer the phone and they did not even provide the correct email address.

This is extremely frustrating and unprofessional. I am simply asking for proof that the package was delivered or for them to resolve the issue, but they refuse to help.

Terrible customer service and a very disappointing experience. I would strongly recommend avoiding this company.

February 26, 2026
Unprompted review
miniolie.com logo

Reply from miniolie.com

Hello Odile,
We deeply regret any dissatisfaction you experienced and want to assure you that your concerns are being treated with the utmost importance.
May I know your order number please? We will check for you after we confirm your order information. Please don't worry.

Should you have any further queries or need additional assistance, don't hesitate to contact us via email contact@mail.miniolie.com. We're always ready to help.
Wishing you a delightful day ahead!

Rated 5 out of 5 stars

It was an easy ordering process

It was an easy ordering process

March 12, 2026
Unprompted review
miniolie.com logo

Reply from miniolie.com

Hello Vinny,
Thank you so much for your feedback. We are deeply grateful for the faith you've placed in us and the encouragement you've offered. It's our privilege to present you with exceptional products and services tailored to your satisfaction.
May your days be filled with joy and happiness.Thank you so much for your support.
Wish you all the best!

Rated 1 out of 5 stars

Very very low quality clothes.

Very very low quality clothes.
Scam from china, terrible policy of refunds/change.
STAY AWAY!

March 9, 2026
Unprompted review
miniolie.com logo

Reply from miniolie.com

Hello Nico,
We deeply regret any dissatisfaction you experienced and want to assure you that your concerns are being treated with the utmost importance.
May I know your order number please? We will check for you after we confirm your order information. Please don't worry.

Should you have any further queries or need additional assistance, don't hesitate to contact us via email contact@mail.miniolie.com. We're always ready to help.
Wishing you a delightful day ahead!

Rated 5 out of 5 stars

I was not told when to expect delivery…

I was not told when to expect delivery at the time of order.

March 11, 2026
Unprompted review
miniolie.com logo

Reply from miniolie.com

Hello Diane Ricevuto,
Thank you for your order MO451777. It is on the way now. Kindly find the tracking number JDW101028474087 to monitor its progress through the following link:
https://t.17track.net/en#nums=JDW101028474087

The tracking status will be updated when the shipment reaches a new destination.
There may be several days between scans if the shipment is going cross-country or moving between countries.
Our standard shipping timeframe, however, ranges from 8 to 15 business days.Your patience and understanding throughout this process are truly valued.
https://www.miniolie.com/pages/shipping-policy

Should you have any queries or require further assistance, do not hesitate to reach out by our email contact@mail.miniolie.com.
Wishing you a delightful day ahead!

Rated 4 out of 5 stars

Lovely Clothes

Great selection. Would appreciate though, an estimated timeline for delivery. Also note that as a Canadian, most of us just speak English and therefore the language default for Canada should probably be English, not French. Thanks .

March 11, 2026
Unprompted review
miniolie.com logo

Reply from miniolie.com

Hello Susan Sherry Lynn,
Thank you so much for your feedback. We are deeply grateful for the faith you've placed in us and the encouragement you've offered. It's our privilege to present you with exceptional products and services tailored to your satisfaction.
May your days be filled with joy and happiness.Thank you so much for your support.
Wish you all the best!

Rated 3 out of 5 stars

The add on costs were off putting

The add on costs were off putting. Especially since they weren't explained.

March 11, 2026
Unprompted review
miniolie.com logo

Reply from miniolie.com

Hello Harry Solomon,
We deeply regret any dissatisfaction you experienced and want to assure you that your concerns are being treated with the utmost importance.
May I know your order number please? We will check for you after we confirm your order information. Please don't worry.

Should you have any further queries or need additional assistance, don't hesitate to contact us via email contact@mail.miniolie.com. We're always ready to help.
Wishing you a delightful day ahead!

Rated 1 out of 5 stars

Cheap mass production nasty synthetic…

Cheap mass production nasty synthetic material. Impossible to return as there is no UK address to send the return. Had to return package to china where they refused the return. Avoid

March 11, 2026
Unprompted review
miniolie.com logo

Reply from miniolie.com

Hello Laura ONeill,
We deeply regret any dissatisfaction you experienced and want to assure you that your concerns are being treated with the utmost importance.
May I know your order number please? We will check for you after we confirm your order information. Please don't worry.

Should you have any further queries or need additional assistance, don't hesitate to contact us via email contact@mail.miniolie.com. We're always ready to help.
Wishing you a delightful day ahead!

Rated 5 out of 5 stars

Lots of choice

Lots of choice. Appealing baby outfits in many sizes. Easy ordering.

March 10, 2026
Unprompted review
miniolie.com logo

Reply from miniolie.com

Hello Sandra,
Thank you so much for your feedback. We are deeply grateful for the faith you've placed in us and the encouragement you've offered. It's our privilege to present you with exceptional products and services tailored to your satisfaction.
May your days be filled with joy and happiness.Thank you so much for your support.
Wish you all the best!

Rated 4 out of 5 stars

Good quality item

Good quality item. Sizing is off. Said fits dogs from 2.5 lbs up is too big for my 3.5 lb yorkie.

March 11, 2026
Unprompted review
miniolie.com logo

Reply from miniolie.com

Hello Terri Reeber,
Thank you for your order MO451557. It is on the way now. Kindly find the tracking number UK983989196YP to monitor its progress through the following link:
https://t.17track.net/en#nums=UK983989196YP
The tracking status will be updated when the shipment reaches a new destination.
There may be several days between scans if the shipment is going cross-country or moving between countries.

Should you have any further queries or need additional assistance, don't hesitate to contact us via email contact@mail.miniolie.com. We're always ready to help.
Wishing you a delightful day ahead!

Rated 2 out of 5 stars

Read the small print

Read the small print, shipping from China took over two weeks. Images showed hat and mitts but if you read the small print lower down in they are props and not included.
Cute items and ok quality, arrived in zip bags similar to Temu, first and last order.

March 10, 2026
Unprompted review
miniolie.com logo

Reply from miniolie.com

Hello Lyndon Edwards,
We deeply regret any dissatisfaction you experienced and want to assure you that your concerns are being treated with the utmost importance.
We have replied your email for the issue of your order MOUK12969. Please kindly check it. Your early reply will be highly appreciated.

Should you have any further queries or need additional assistance, don't hesitate to contact us via email contact@mail.miniolie.com. We're always ready to help.
Wishing you a delightful day ahead!

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