Ministry Of Cleaning - Canberra Reviews 9

DO NOT RECOMMEND. Appalling. While they state a guarantee of their clean for end of lease cleans, the moment I pointed out they did not actually steam clean the carpets, they made excuses. The cleaners missed whole areas of the house and when presented with photographs of the low quality and sopping wet carpets, they denied any responsibility for the carpets and had the hide to expect me to let them back in after they'd left boot marks in the bath, on the wet carpets and more. I already had to clean up after them and bring in a real carpet cleaner to fix their mess! Of course a reasonable request for a partial refund to cover me having to get the cost of the real carpet cleaning was unanswered.

Ministry of Cleaning exceeded our expectations with their mould removal service. We are happy with the excellent customer service from start to finish. Also, the technician who came to inspect and later to do the work was efficient, knowledgeable, and thorough, leaving no trace of mould behind.
Their service is exceptional, and we highly recommend them!

Ministry of cleaning has been fantastic for our office cleaning team is always punctual ,through,and professional.Every corner of our workspace is spotless aftere their visit,creating a clean and welcoming environment for our employees and clients.Highly Recommend

What stood out the most was their attention to detail and commitment to leaving my home free to mould.They didn't just remove the would;they also took measure to prevent future growth,giving me peace of mind.Additoinaly,their team was courteous,respectful,and ensured that everything was cleaned up perfectly after the job was done.

Their team arrived promptly and equipped with all the necessary tools.They assessed the situation throughly and explained the entire process to me in details which i greatly appreciated.The actual mould removals was executed flawlessly and with great care,ensuring that no part of my home was left untreated.

I am really thrilled by the staff of Ministry of cleaning as i received the top notch service.
Their prompt response expertise and compassion were invaluable during a very stressful day !!!

i had a major water damage incident that left my carpet soaked. Ministry of Cleaning came to rescue and performed the carpet flood recovery efficiently. They thoroughly removed the water and restored the carpets to previous condition.
I highly recommend their services.

If I could give a zero or lower, I would. They didn't show for the first appointment. When I called and asked for an explanation they didn't have one and tried to rebook the appointment but for the wrong address. We should have given up at this point. Rebooked for the following day at 10am. At 8am they called to arrange another time because they were double booked. We agreed to a new time and again they didn't show up. Don't waste your time.

This company was one of 3 recommended by the real estate agent for our end of lease clean. While quoting and price seemed ok the cleaners broke a mirror and did not report it. When we raised a complaint they sent photos of the mirror in the other bathroom pretending there was nothing wrong. Of course we weren’t able to inspect everything at the end of the clean because all the floors were still wet from mopping. Also, before cleaning was completed we were hounded for payment, which now means there’s no chance of us getting the mirror replaced. Terrible experience.