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If I could give zero stars, I would. Not only does this seller sell FAKE Minoxidil, this seller does not respond to any emails even if there is an issue with the ONE product they sell. I have compared their product to my original Minoxidil topical lotion and this is definitely FAKE. Don’t be fooled!! I’ve tried to return but not had a response. I’d rather lose £35, than to use and lose my health or the rest of my hair!!
Sent wrong item then ignored contact attempts. Luckily card company refunded the payment. Avoid
Minoxidilhair.co.uk sell a fake product - the minoxidil doesn't pass any of the home tests to ensure it is genuine. They are clearly scammers- avoid at all costs.
Fake product dint past bleach test also when the product arrived it was damaged I have emails the company 2 times and have had not replied I would like a refund my order number was 1775
Wrong colour and chemical smell. Failed the bleach test. Fake product
Order number #1568. Fake Minoxidil as it didn't pass the bleach test and the smell, feel and colour wasn't consistent with real minoxidil I've had in the past. Bought a year supply and box came damaged as the minoxidil leaked. After opening the box, I realised it was due to the minoxidil bottles not being tightly sealed, causing leakages (so the leaks weren't due to the couriers or any other sort of damage). Also been a nightmare to get in touch with them, can only do so via an email to which they've not acknowledged. Tried to leave a review on their website but you don't even have an option to do that as a paying customer. So how do we know the reviews on there are real? So, I've had no choice but to bring my disappointment to TrustPilot. I just want a refund and im not interested in doing business with this company ever again. The suppliers they bought it from may have sold them a dodgy batch so I'm willing to take down this review if my money is refunded in full (the least they could do for providing a fake and damaged product - whether knowingly or unknowingly). I don't care about any PR they may do to show its authentic either. Just give me my money back and I walk away peacefully.
Very bad online shop with no customer support.
On their website, they wrote: "We have a 30-day return policy, which means you have 30 days after receiving your item to request a return."
I purchased an item, and after a few days, I emailed them to request a return. However, they NEVER replied to my email.
I sent some reminders, but they did not reply.
DO NOT BUY FROM THIS TERRIBLE ONLINE SHOP.
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