Minoxidil Max Reviews 64

TrustScore 4.5 out of 5

4.3

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their effectiveness and high quality, with many noting significant improvements in hair growth and thickness. The delivery service is frequently highlighted as reliable and fast, even for international orders. Additionally, consumers appreciate the outstanding customer service, describing representatives as responsive, helpful, and professional. However, some customers experienced issues with their orders, including prolonged tracking delays and packages not arriving as expected. A few people also mentioned that the product did not work for them, or that they encountered difficulties with customs, particularly in Europe, leading to returned shipments.

What people talk about most

Product

People report positive experiences with product. Many customers praise the effectiveness and high quality of... See more

Delivery service

Customers consistently note positive experiences with delivery service, praising fast shipping, prompt... See more

Quality

Clients share positive opinions on quality, with many reviewers praising the effectiveness of the products,... See more

Order

Reviewers mention ambiguous feedback about order experiences. Some customers praise quick delivery, with... See more

Customer service

Users describe positive interactions with customer service. Many customers praise the responsive,... See more

Based on these reviews

Rated 4 out of 5 stars

This is an update to my previous review. I’ve ordered from MinoxidilMax twice before and have always been satisfied. My most recent order was different — the tracking stayed on “Label Created”... See more

Rated 4 out of 5 stars

I ordered my product on May 5th and have not received it 39 days later! I keep telling the customer support that the product is lost and to reship my order, but now they stopped answering my emails.... See more

Company replied

Rated 5 out of 5 stars

Excellent products! Started seeing results within 3 months. 6 months later, crown is almost full and my hairline is thicker than it's been in years. Really great customer representatives too,... See more

Rated 5 out of 5 stars

Dear reader, I’ve been using it for almost a year now, friends , family, and even I am surprised. It’s simply the most effective mix of ingredients. I had tried minoxidil before, which works, bu... See more

Rated 1 out of 5 stars

I am quite skeptical about the actual presence of the ingredients claimed in their products. It has been almost a full year, to the day, since I started using their treatments. I first used Ess... See more

Company replied

Rated 1 out of 5 stars

I'm a new user to the site, I requested a free sample and paid for the shipping. They cancelled my order without explanation and are NOW IGNORNING MY MESSAGES. All signs point to this site being... See more

Company replied

Rated 5 out of 5 stars

My only regret is not starting sooner. Once I couldn’t ignore the problem anymore and it became too obvious, I started using Maxogen-X, and my hair came back so quickly and never fell out again. I’ve... See more

Rated 5 out of 5 stars

Recently the service/delivery has worsened a lot. I used to order quite regularly, at least 7-9 times in total, started in 2022. Last one or two orders haven't come and now there is no more links... See more

Rated 5 out of 5 stars

I’ve been using Dualgen-10 Plus for two months now. I can already see some improvement—the thinning area is starting to fill in. It’s still early to call it a miracle, but I’m optimistic that with... See more

Rated 5 out of 5 stars

I've been a customer for a while now, ever since I had my hair transplant. Until recently everything went smoothly, especially because they offered free samples before I was a full paying customer, bu... See more

Rated 5 out of 5 stars

Iḿ using Maxogen-x from them and it has greatly improved my hair without any side effects. Its minoxidil + finesteride in 1, and just once a day! So conveniant

Rated 5 out of 5 stars

Its my 4th order in 6 years, always delivery on time but i just pay for FEDEX, no risk and no hassle. I do order for 2 years of use so its worth it. I do confirm the products do their work, i use es... See more

Rated 5 out of 5 stars

Since I previously made two orders and both arrived absolutely fine and without any issues, I decided to save on shipping and place one larger order. Everything went according to plan, but after 8 da... See more

Rated 5 out of 5 stars

The product itself did not work for me, but that was a function of my hair, not the product. The company reps were responsive, helpful, and prompt in every way, very professional. Excellent custome... See more

Rated 5 out of 5 stars

I’ve been using RuDerma from Minoxidil Max for about a month now, and I’m honestly amazed by the results. After using two bottles alongside Dualgen, I’ve already noticed a significant improvement... See more

Rated 5 out of 5 stars

I order this product more than 2 months Ago, received package in just two weeks (Europe). Had excellent contact with them, very helpful. About product it is one of the best available on market but y... See more

Rated 5 out of 5 stars

First of all... very happy with the team who handles the questions and the shipping. I ordered many times now and it is always arrives in time in The Netherlands! Beside that i'm very very satisfie... See more

Rated 5 out of 5 stars

I had a problem with the national postal service so my order didn’t arrive. MinoxidilMax send it again without any charge, and they were kind and very helpful

Rated 5 out of 5 stars

I would like to write my second positive review for this store. This is my second order and once again everything was perfect. My questions were answered within moments, very helpful people, and the s... See more

Rated 5 out of 5 stars

I ordered three bottles of 15% DualGen and a dermaroller from the minoxidil.max website while I was staying in Malaysia for a month as a tourist. They shipped the package promptly, but unfortu... See more

Rated 5 out of 5 stars

Great customer service and my order has always shipped on time. The quality of the product is very high as one might expect

Rated 5 out of 5 stars

Amazing product and great support. they even sent me a package that was lost in transit with no extra charges.

Rated 5 out of 5 stars

It's rare to find a product that does exactly what it says, and this does. It fuller hairline within a couple of months. Highly recommend.

Rated 5 out of 5 stars

Great product noticing amazing results. Outstanding customer service. Definitely will be using the product for long time

Rated 5 out of 5 stars

Used this company numerous time, personally I find it’s the best about for min due to it having tretanoin in the mixture, would be better if they rewarded previous customers and not just new but apart... See more

Rated 5 out of 5 stars

Responsive and reliable support. They were ready to make any customizations and provide a smooth experience. Would recommend.

Rated 5 out of 5 stars

What shaped my decision to try the product was the large number of genuine reviews and the clear results shown by users. What further strengthened my trust in the company was the recommendation of my... See more

Rated 5 out of 5 stars

All the products I’ve used (Essengen-6 plus, Essengen-6 Extra, Maxogen-X) were high quality and effective for me. Customer support is responsive, professional, and helpful. Clear information, reliable... See more



Contact info

4.3

Excellent

TrustScore 4.5 out of 5

64 reviews

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Rated 5 out of 5 stars

The right combination of ingredients is available for your case.

Dear reader,
I’ve been using it for almost a year now, friends , family, and even I am surprised. It’s simply the most effective mix of ingredients.

I had tried minoxidil before, which works, but combining it with topical finasteride changed everything. You need fewer mg’s than tablets, and PubMed already shows plenty of research backing it up. The other supporting ingredients are also scientifically proven, and here they’re all combined in one perfect formula, no need to take anything separately.

Results showed after 3–4 months, and by month 5–6 my hair volume was back, even “baby hairs” grew into full strands. Now I’m on a lighter formula (Essen-G) just for maintenance, and my hair keeps improving.

September 26, 2025
Unprompted review
Rated 5 out of 5 stars

Great company, great service!

I've been a customer for a while now, ever since I had my hair transplant. Until recently everything went smoothly, especially because they offered free samples before I was a full paying customer, but recently something happened. I ordered three units of their product, and only one arrived. After investigation it turned out that someone stole part of my package; so the fault of the carrier, NOT the company in question. They investigated and offered to reship two units at their own expense to make things right. I was already a fan before that, but because of that situation I would gladly recommend this company to everyone who's still on the fence!

August 1, 2025
Unprompted review
Rated 5 out of 5 stars

Great Experience with Minoxidil Max – Supportive and Professional

I’ve been using Dualgen-10 Plus for two months now. I can already see some improvement—the thinning area is starting to fill in. It’s still early to call it a miracle, but I’m optimistic that with more time, the results will continue to get better.

No irritation, easy to apply, and so far, no downsides. What also stood out to me is the company itself—they’ve been very prompt in replying to my emails, delivery was smooth, and they stayed in touch throughout the process.

If you’re patient and consistent, this might be worth a shot. I’ll update again if things keep improving.

August 5, 2025
Rated 5 out of 5 stars

uDerma from Minoxidil Max: Bringing My Hairline Back Stronger Than Ever

I’ve been using RuDerma from Minoxidil Max for about a month now, and I’m honestly amazed by the results. After using two bottles alongside Dualgen, I’ve already noticed a significant improvement in my hairline—it’s actually coming back stronger and fuller! Adding RuDerma to my routine made a big difference, and my hairline looks visibly lower and healthier.

I’ve been a customer of this company for over three years, and I can confidently say they are very professional. Their shipping is super fast, and they always make sure clients have the opportunity to try their products for free through trials, which shows how much they stand behind their stuff.

I trust this product so much that I’m ordering three more bottles to keep the progress going. If you’re struggling with hair thinning or a receding hairline, I definitely recommend giving RuDerma a try. It’s working for me, and I couldn’t be happier with the changes in such a short time!

July 31, 2025
Unprompted review
Rated 5 out of 5 stars

I ordered three bottles of 15% DualGen…

I ordered three bottles of 15% DualGen and a dermaroller from the minoxidil.max website while I was staying in Malaysia for a month as a tourist. They shipped the package promptly, but unfortunately, the Malaysian customs blocked the delivery due to new laws introduced in mid-2024 that prohibit the import of cosmetic products.

I contacted the minoxidil.max support team, and they advised me to respond to customs and request that the package not be returned to the U.S., as that would be very costly. Instead, they suggested I allow the package to be disposed of locally. I followed their advice.

Later, I traveled to Korea (also as a tourist), and the minoxidil.max team reached out to me themselves, asking if they could resend the products to a Korean address. I provided a new address, and they remained in constant communication throughout the process. Since Korea requires a tax number to receive such shipments, I went to the Seoul customs office and obtained one. Finally, I received my package!

I’ve been using their products for over three months now and I’m already seeing results. The dermaroller included in the package was of excellent quality — much better than what you typically find on marketplaces.

Overall, I highly recommend ordering from minoxidil.max. Their customer service is outstanding, and the products are both effective and high quality.

March 25, 2025
Unprompted review
Rated 5 out of 5 stars

Its my 4th order in 6 years

Its my 4th order in 6 years, always delivery on time but i just pay for FEDEX, no risk and no hassle. I do order for 2 years of use so its worth it. I do confirm the products do their work, i use essengen, when i ran out and was unable to order for 5 months i got hair shock and started losing hair a lot.

The whole John Smith thing is weird, and the adress too but what can i say. I little privacy is OK for me as long as the products arrive.

June 17, 2025
Unprompted review
Rated 4 out of 5 stars

First product lost, second did arrive around 2 months later.

I ordered my product on May 5th and have not received it 39 days later! I keep telling the customer support that the product is lost and to reship my order, but now they stopped answering my emails. They keep telling me there are updates to the tracking, but I confirmed with my local shipping company that the product has not been received by them. And now they stopped answering me, which is very frustrating. I cannot speak for the US, but if you live in Europe, I would not recommend purchasing from them.

Edit on 14.07 - a couple of days after the first review the company did re-ship the product and I picked up the product today at the post office.

June 13, 2025
Unprompted review
Minoxidil Max logo

Reply from Minoxidil Max

Thank you for bringing this matter to our attention. >99% packages shipped to Europe were without any issue. Your order was reshipped on June 17th. Hopefully you will receive it soon. Apologize for any inconvenience.

Rated 1 out of 5 stars

I've been waiting for my order for 2…

I've been waiting for my order for 2 years now! There is no product and they haven't returned the money. I strongly recommend avoiding ordering here.

July 4, 2024
Unprompted review
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Reply from Minoxidil Max

Hi Nurmkhan,

Thank you for reaching out. Upon reviewing our records, we see that you placed your order on Friday July 14, 2023, and it was shipped to the address you provided on Monday July 17th. However, it appears the package was lost due to a missing suite number in the address. Since the location is a large apartment complex with multiple retail stores, accurate addressing with a suite number is crucial for successful delivery.

We reached out multiple times requesting the suite number but unfortunately did not receive such info. If you would like a refund, please contact us via email, and we’ll be happy to assist you further.

We appreciate your understanding and look forward to resolving this with you.

Best regards,
MinoxidilMax team

Rated 3 out of 5 stars

High postage cost and ridiculously high price

Hi .I have used twice and it was not bad but there is few problems : postage cost is ridiculous , shipping time is absolutely insane ( 1 month to Europe ) , again ridiculously expensive in comparison with well known tretinoin brands . The quality is good but I cant
say it's outstanding . I know minoxidil max may reply and say postage cost is best of what we can do or the price is best we can offer but NO . There is cheaper option and could be much better . Stay safe everyone's

December 28, 2024
Unprompted review
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Reply from Minoxidil Max

Hi there,

I’m sorry to hear that your experience with us did not meet your expectations.

Your package was shipped from North America to Europe. For most destinations, we offer two shipping options:

GlobalPost: $14 USD, with an estimated delivery time of 2 to 3 weeks.
FedEx: Approximately $20 USD, with delivery typically within one week.
While these timeframes are standard, occasional customs clearance delays may extend the delivery time. We appreciate your patience and understanding.

Please let us know if there's anything we can do to assist you further.

Best regards,
MinoxidilMax Team

Rated 5 out of 5 stars

Ordered essengen f with pg free solvent…

Ordered essengen f with pg free solvent and extra bottle from them on Jan 4 and it was my first ever order from them, got response within one business day and got my product within two weeks with their most basic shipping. Very happy with the product and was skeptical at first since the bitcoin thing but they are offering half off right now and highly recommend, professional customer service and products. Amazing!

January 23, 2025
Unprompted review
Rated 5 out of 5 stars

Just a follow up on my previous review

Just a follow up on my previous review. It seems that there was a complete mix up and the company did sort asap and I did get my order within a week when it all got sorted so you have to give then the benefit of the doubt as there was a whole overall of website etc and for that reason I am changing my rating!

January 20, 2025
Unprompted review
Rated 1 out of 5 stars

Have waited 2 months for order

I placed Order #239550 on November 12, 2024 and have not received it, despite it being marked as "complete" on my account. I've reached out several times and had no response, and any avenue to contact them via the website does not complete.

Terrible, terrible customer service and company.

January 6, 2025
Unprompted review
Minoxidil Max logo

Reply from Minoxidil Max

Dear Dallin,
The delay was due to the postal strike in Canada last month, which unfortunately affected shipments.

We just located your order and found that it is scheduled for delivery tomorrow.

We’ve also sent you an email with the tracking details for your convenience.

Typically, orders to Canada are delivered within two weeks, and we regret that this one took longer. Upon review, we also found your inquiry from December 20th, 2024. Unfortunately, that was the only message we received regarding this shipment. If you submitted additional inquiries via our Contact Us page, we may not have received them due to technical issues during a recent reconstruction of our site. For a few days, our email system was not functioning properly, and we deeply regret any inconvenience this caused.

Additionally, we must acknowledge that your December 20th inquiry was overlooked. This was during the holiday season, when some of our customer support staff were on vacation. While this is not an excuse, it is not reflective of the service we aim to provide. Please rest assured that we typically respond to all inquiries within one business day.

We are truly sorry for this experience and are taking steps to ensure it doesn’t happen again. If you have any further questions or concerns, please don’t hesitate to reach out. You can send email directly to helpdesk at minoxidilmax.com.

If you would like to contact us through the Contact Us page on our website, please clear your browser's cache first. This is because you accessed the page during a time when our site experienced technical issues, and your browser may have stored the error. Clearing the cache should resolve the issue, and the page should work as expected now.

Best regards,
Minoxidilmax team

Rated 5 out of 5 stars

Minoxidil Max replied to my original post

I take back what I said which of course was only my interpretation of what appeared to be happening re: the Minoxidil Max website. They have contacted me and explained the situation. A completely new website is on the way January 10 the and they admit it has taken way to long to get up and running.

I do like their Dualgen 15 product. I use it and so does my son.

January 4, 2025
Unprompted review
Minoxidil Max logo

Reply from Minoxidil Max

Hi Paul,

Thank you for being a loyal customer over the years—I truly appreciate your continued support and understand your concerns.

The old website has been renamed to minoxidil-max.com, while the new website is minoxidilmax.com. Although they look similar, there are some key differences. For instance, the checkout process and product detail pages have been updated on the new site. Most importantly, the platforms of the old site and new site are completely different. You can still log in to your account at minoxidil-max.com to access all your account information, including your order history.

Please note that we plan to close minoxidil-max.com once the reconstruction of the new site is fully completed. Also minoxidil-max.com can't take any order right now.

We acknowledge that this transition could have been managed more effectively. Unfortunately, the confusion caused by the changes has led to some negative feedback, which we’re working hard to address.

Thank you for your understanding and patience as we improve our services.

BTW, most happy customers do not bother to write any reviews. Thus you believe Matt is not a real customer. The truth is that we didn't ask any one to write 5 star reviews for us.

Best regards,
The Minoxidilmax Team

Rated 3 out of 5 stars

Not the best experience but a good business and product

I have used them before, I have no issues with quality or anything like that as of yet, but my credit card info was stolen (twice) directly after using their site. I tried to inform them of this, but was assured that it was secure. I know it was their site, because the second time, it was the only place I used that new credit card info other than recurring bill payments that have been going on for years. I recently viewed the site and it seems they are redoing the transaction system, which is great, because I will never use a credit card with them again. I have no problem using Bitcoin (for a discount), e-transfer, or maybe a prepaid card, but I cannot trust them with my card info again.

Luckily, I opened a fraud investigation and my money was returned to me by the bank, but it's still a pain in the ass. I had to wait for $2000 to get returned over the course of a month. I do not believe they had anything to do with the theft, it was either someone who hacked into their backend or a rogue employee stealing details. They were professional and quick to fill orders otherwise. They offer some unique formulations.

October 24, 2024
Unprompted review
Rated 3 out of 5 stars

Minoxidil Max

Minoxidil Max: I'm a long term customer. Satisfied. Never had a problem ordering and receiving products. Today I went to their site and there's a notice that their web site is under reconstruction. And the site also says that they've lost the records of customers who signed up before Dec. 20, 2024. Further, it says that until they get their credit card system up and running, they can only accept Bitcoin (Say What?!) And even if you put a product in your cart, you cannot buy anything because if you try to put your account information into their pay portal, the screen reverts back to where you started

Accordingly, they appear to have been hacked. Clearly, they need to open a new site with adequate information about the situation. Bitcoin? Idiotic! On a lighter note, the site suggests that setting up a bitcoin account, while time consuming, will benefit your finances ultimately. Don't believe it.

December 23, 2024
Unprompted review
Minoxidil Max logo

Reply from Minoxidil Max

Dear Lewis,

Thank you for sharing your concerns.

Our original website was built on Drupal 7, which is set to reach its End of Life (EOL) on January 5, 2025. To ensure the ongoing security and functionality of our platform, we decided to transition to a new system. While the new site may look similar to the old one, the underlying platforms are entirely different.

Migrating customer and order information from the old platform to the new one has proven to be more complex than anticipated. We want to reassure you that no records have been lost—it’s simply taking more time to complete the transfer.

Additionally, as the new site is not yet fully operational, we have temporarily paused credit card payments to avoid any potential risks. Bitcoin transactions are processed off-site, which allows us to accept them securely in the meantime.

We appreciate your patience during this transition. If you have any further questions or concerns, please don’t hesitate to reach out.

Best regards,
The MinoxidilMax Team

Rated 1 out of 5 stars

Scam

alright guys,
So let me start.
I started getting Hairloss, so I checked out what to do about it, i found out there is finasterid. I figured out if you take it in a form of a pill, you get crazy side effects, as many of you may know. So i found the topic form of it, the one you apply on your scalp. I live in Germany so i went to the doctors and got it, it was around 100€ (expensive), Name: Fynzur 18ml it contains 2.275mg/ml. I used it and bäm! it worked the hairloss stopped completely after just 2-3 weeks. but also i got side effects, very slightly but there were some.
So this bottle of Fynzur lasted like 2 months its 18 ml you spray like 3 times on the parts of your scalp where you have the hairloss, you can spray like 180 times (one tap uses 0.1 ml)
alright then i found MinoxidilMax i thought: "Man here i can buy that stuff 60ml!!! for like 70€???, that will last AGES" the product information said it has like 2,5 mg/ml like the same as the Fynzur one or even more, it was the variation that has Monixidil and Finasterid in it.
alright i got it delivered, it said i used it, the slight side effects went away and i said to myself "ah nice man this one even has no side effects" BUT my hairloss slowly started to come back, i said to myself:" damn did i got scammed?, maybe its because they mix minioxidil and finasterid together, maybe the finasterid is not working that way. I SHOULD ORDER THE ONE WITH ONLY FINASTERID IN IT" so i did, and no surprise it did not work (this one had allegedly even more finasterid on it than the last one), by that time i have stopped the real stuff(Fynzur) for 3-4 months so i had the same hairloss as before, i got scammed twice by MinoxidilMax(shame on me), i got Fynzur again like 2 weeks ago, use it and my hairloss stopped.

so there is NO finasterid(or not enough) in their products and they SCAM you.
it probably WOULD work if you would use a REAL product, so dont get scammed, get some good stuff and keep your hair boys.

(my review is based on my own experience, i have no proof for any of my statements)

December 7, 2024
Unprompted review
Minoxidil Max logo

Reply from Minoxidil Max

Thank you for your feedback, though I can’t help but notice that your comments seem more like an attempt to discredit us than a genuine review. If you’re a competitor, I understand the frustration—offering a similar product at a significantly higher price point must be challenging. However, resorting to accusations without evidence is neither constructive nor credible.

Let me set the record straight:

Customer Loyalty: Thousands of loyal customers have been reordering from us for years. It’s unlikely that such a strong, consistent customer base is driven solely by "placebo effects."

Proven Results: We’ve received hundreds of before-and-after photos from real happy customers. You can find them in the product review of each of our products on minoxidilmax.com. These testimonials are much more convincing than statements like "my review is based on my own experience, I have no proof for any of my statements."

Product Integrity: If you have concerns about the ingredients in our products, it’s easy to verify them. For less than $200, an analytical lab can test the product and confirm its contents. Transparency is something we welcome and encourage.

We stand firmly by the quality and integrity of our products. To all potential customers: do your research, compare options, and decide for yourself based on facts, not unsubstantiated claims.

Rated 5 out of 5 stars

Essengen-6 Extra pg free

I’ve been using Essengen-6 Extra (PG Free. Because I have an allergies to alcohol. This product never had an allergy reaction. I got positive results 3 months later. Great product.

October 31, 2024
Unprompted review
Rated 5 out of 5 stars

The best out there

I've been using their products for more than 10 years, and I can tell you that they're the best out there. Every minoxidil product is like Rogaine on steroids.
If you suffer from hair loss, do yourself a favor and buy at least one of their products.

November 15, 2024
Unprompted review

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