Minto Money Reviews 4,812

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 326 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent customer service, praising the staff for their helpfulness, patience, and professional approach. Many people appreciate the quick and easy process for obtaining funds, with deposits often made on the same day. The user experience is consistently described as straightforward and efficient, making the loan application process smooth. However, some customers also noted concerns regarding the high payment amounts and interest rates, with a few expressing confusion about how payments are applied to the principal. A small number of people also mentioned issues with payment processing or difficulties in understanding the payment structure.

What people talk about most

Payment

Customers consistently note positive experiences with payment, highlighting the speed and ease of accessing... See more

Service

Consumers find service to be positive, highlighting the professionalism, knowledge, and efficiency of the... See more

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the professionalism, knowledge,... See more

Customer service

Customers had positive experiences with customer service. Many reviewers highlighted the helpfulness and... See more

User experience

People report positive experiences with user experience. Customers consistently praise the ease and speed of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My conversation with the young lady was very good. She was very patient and professional expressing. And explaining details about My offering and the company policy. I really appreciate your patient... See more

Company replied

Rated 5 out of 5 stars

Because you guys are so ON-THE-BALL!!!!! I loved your automatic deposit to my designated debit-card on file I have with you, that was very surprising....;) Keep doing what you're doing- It works :)

Company replied

Rated 5 out of 5 stars

Most ads embellish on their service. Everything advertised was true. It was an easy process. The information was straightforward. The money was deposited quickly into my bank account. I will tell... See more

Company replied

Rated 5 out of 5 stars

The two different operators in last two months were very helpful and friendly and patient and explaining what they can do and how. The last lady that I called in March to correct a mistake they made a... See more

Company replied


Company details

  1. Loan Agency

Written by the company

At Minto Money, our goal is to make the loan process simple for those who need it. We help people get quick loans through our easy and convenient loan process. Once you’re approved, you can have your money as soon as the same day.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

5K reviews

5-star
4-star
3-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

My experience with Minto Money was easy…

My experience with Minto Money was easy flowing, and I received the money instantly.

October 8, 2025
Unprompted review
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Reply from Minto Money

Hi, thank you for your five-star review! We're glad to hear our Customer Care was able to get you the funds you need. We know we will continue to earn your business. Thanks again!

Rated 5 out of 5 stars

The representative was very professional and understanding.

The representative was very understanding of my situation and gave me various options to rearrange my payments due to the government shutdown.

October 7, 2025
Unprompted review
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Reply from Minto Money

Hi Demetria! Thank you so much for leaving us a fantastic five-star review. We're thrilled to hear that you had an amazing experience with our Customer Care Team. Providing excellent customer service is our top priority here at Minto Money, and we're grateful for the opportunity to serve you. Thank you again for your business!

Rated 5 out of 5 stars

Best staff ever , he will help until its done !

The male staff person who helped me was extremely patient and helpful in guiding me what I needed to do . Wish all staff everywhere was like him !!!

October 6, 2025
Unprompted review
Minto Money logo

Reply from Minto Money

Thank you so much for taking the time to leave us a five-star review! We are thrilled to hear that one of our customer care agents provided you with exceptional service. Receiving these types of reviews brightens our day! We want to make sure you are completely satisfied with your experience, so please don't hesitate to reach out to us if you have any questions or concerns. You can contact us at feedback@mintomoney.com or by calling our dedicated customer service line at (844) 446-4686. Thank you again for choosing Minto Money and for being a valued customer. We look forward to serving you again soon!

Rated 1 out of 5 stars

They never sent me my load agreement…

They never sent me my load agreement but they sent me the money. I found out is was %654 percent and I’m charged daily?? Y’all are scamming me. My loan was for $700 I paid well over $700. Y’all are making me pay 3,000 dollars for a 700 dollar loan. I’ve been paying 182.4 for the last 9months!!! Don’t fall for it. I am done with them. I asked for a manger and they kept me on hold.They are not helpful what so ever. . DO NOT USE MINTO MONEY. They also had RICO charges due to how the loan percentage. Look it up they got sued because of the ridiculous percentage for the loan. also, this company dump flag my review that I put the first time and I went ahead and made sure that none of my review was against guidelines so minot money for you trying to send to me. I hope you have a horrible day.

October 9, 2025
Unprompted review
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Reply from Minto Money

Hi Isabell, thank you for reaching out. We would like to help, but unfortunately, we are unable to locate your account with the information provided. Please contact us at feedback@mintomoney.com or at (844) 446-4686 so that we can further assist you. Thank you.

Rated 5 out of 5 stars

Good to Use

Quick, easy and reliable. I was in a very tight spot with how expensive everything had become and I was able to get money deposited in my account within an hour

October 5, 2025
Unprompted review
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Reply from Minto Money

Hi, thank you for your five-star review! We're glad to hear our Customer Care was able to get you the funds you need. We know we will continue to earn your business. Thanks again!

Rated 5 out of 5 stars

No hassle just a loan..No repeating…

No hassle just a loan..No repeating hassling phone calls.. Just a loan nobody judges you for your need of money and nobody looking down their nose at you…

October 6, 2025
Unprompted review
Minto Money logo

Reply from Minto Money

Hi Kimberly, thank you for your five-star review! We're glad to hear our Customer Care was able to get you the funds you need. We know we will continue to earn your business. Thanks again!

Rated 5 out of 5 stars

Minto Money doesn't ask a million questions and doesn't make you wait! I got funds transferred to my bank account the same day

I've applied for a loan in the past to other companies and I'll I got was the run around and a waste of my time.
Thank You Minto Money for keeping the application short and simple and depositing 1,000.00 dollars in to my Bank account that same day!

October 3, 2025
Unprompted review
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Reply from Minto Money

You're most welcome and thank you for the review, Jackie! We're glad our staff was able to help you with the funding you requested in your time of need. Let us know if you have any questions at feedback@mintomoney.com or at (844) 446-4686.

Rated 5 out of 5 stars

Simple form easy to fill out

October 1, 2025
Unprompted review
Minto Money logo

Reply from Minto Money

Thank you for the review. We are pleased to gain this feedback as we do strive to make the loan process as quick and easy as possible. We appreciate your business.

Rated 5 out of 5 stars

Very fast and professional

Very fast and professional

October 2, 2025
Unprompted review
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Reply from Minto Money

Hi, Adriane! Thanks for the review. We're glad to hear our staff was very fast and professional. We will continue to work hard to earn your business.

Rated 1 out of 5 stars

Emergency cash needed for my puppy that…

Emergency cash needed for my puppy that was sick . Thought this was great , until !!! I have been paying and wondered why still taking money ! Perhaps in a moment of stress I should have read more of the tricky language ! 699% interest , you have to be kidding g me ! I only borrowed $1k, and paid almost an extra $1k and 200 back ! This isn’t help this is murder !!! Never again , thank goodness my bank helped me with out digging a grave for me to crawl out of ‘ to pay this off ! I’ll make better choices in dire need ! The economy this day has failed from the greed of companies like this ! Thanks but no thanks !

October 2, 2025
Unprompted review
Minto Money logo

Reply from Minto Money

Hi Chelley, thank you for reaching out. We would like to help, but unfortunately, we are unable to locate your account with the information provided. Please contact us at feedback@mintomoney.com or at (844) 446-4686 so that we can further assist you. Thank you.

Rated 5 out of 5 stars

Quick and easy

It was quick and easy , and my credit isn't that great and you gave me a chance.

October 2, 2025
Unprompted review
Minto Money logo

Reply from Minto Money

Thank you for the review. We are pleased to gain this feedback as we do strive to make the loan process as quick and easy as possible. We appreciate your business.

Rated 5 out of 5 stars

Efficiency

Very easy to use and very quick response.

September 30, 2025
Unprompted review
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Reply from Minto Money

Hi Tai, we appreciate the five-star review – thank you! We’re happy to hear that our Customer Care team made it easy for you. Thank you for choosing Minto Money!

Rated 5 out of 5 stars

Money with bad credit

Money with bad credit. Thank you.

October 1, 2025
Unprompted review
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Reply from Minto Money

Thank you for taking the time to leave this positive review. We appreciate your business.

Rated 5 out of 5 stars

The professional way the customer…

The professional way the customer service handled my situation… I think his name was Keith very friendly and accommodated my needs without any hesitation or judgement

September 26, 2025
Unprompted review
Minto Money logo

Reply from Minto Money

Thank you so much for taking the time to leave us a five-star review! We are thrilled to hear that one of our customer care agents provided you with exceptional service. Receiving these types of reviews brightens our day! We want to make sure you are completely satisfied with your experience, so please don't hesitate to reach out to us if you have any questions or concerns. You can contact us at feedback@mintomoney.com or by calling our dedicated customer service line at (844) 446-4686. Thank you again for choosing Minto Money and for being a valued customer. We look forward to serving you again soon!

Rated 5 out of 5 stars

Came through when I needed it most

Quick and simple application and I got my money within a couple of hours. Saved me when I was in a pinch. Then I emailed customer service to schedule my payment payoff date. I was given the exact amount and the payoff date was scheduled with no questions asked and no prepayment penalty. Highly recommended this service if you need money ASAP.

September 25, 2025
Unprompted review
Minto Money logo

Reply from Minto Money

Hello, you are very welcome. We look forward to working with you as your lending partner. Knowing you would recommend us to others is what we strive to accomplish and the best compliment we could receive. Thank you!

Rated 5 out of 5 stars

They were very helpful help me out of a tight spot thank you

They helped me out of a tight spot thank you

September 24, 2025
Unprompted review
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Reply from Minto Money

You're most welcome and thank you for the review, Carla! We're glad our staff was able to help you with the funding you requested in your time of need. Let us know if you have any questions at feedback@mintomoney.com or at (844) 446-4686.

Rated 5 out of 5 stars

Date change

I was very happy to be able to get the date changed. He was very helpful and kind.

September 25, 2025
Unprompted review
Minto Money logo

Reply from Minto Money

Thank you so much for taking the time to leave us a five-star review! We are thrilled to hear that one of our customer care agents provided you with exceptional service. Receiving these types of reviews brightens our day! We want to make sure you are completely satisfied with your experience, so please don't hesitate to reach out to us if you have any questions or concerns. You can contact us at feedback@mintomoney.com or by calling our dedicated customer service line at (844) 446-4686. Thank you again for choosing Minto Money and for being a valued customer. We look forward to serving you again soon!

Rated 4 out of 5 stars

Money is delivered fast

Money is delivered fast. Just wish the rates were so high. I wish when you make a payment it wouldn’t seem like you didn’t. It’s a great cash borrowing option if you can pay it back in full on your first payment.

September 24, 2025
Unprompted review
Minto Money logo

Reply from Minto Money

Thank you for sharing your experience with us, Joy. You are correct that this is an expensive form of borrowing. Minto Money loans are designed to meet short-term borrowing needs and are not intended to be a long-term financial solution. There is no fee for paying the loan off early and many of our customers save a significant amount in fees when they pay the loan off early. Please don't hesitate to reach out to us any time at feedback@mintomoney.com or at (844) 446-4686.

Rated 5 out of 5 stars

Fast quick and easy no problems

September 23, 2025
Unprompted review
Minto Money logo

Reply from Minto Money

Thank you for the review. We are pleased to gain this feedback as we do strive to make the loan process as quick and easy as possible. We appreciate your business.

Rated 5 out of 5 stars

I was looking for help went i need it…

I was looking for help went i need it the most and they give d to me thanks

September 18, 2025
Unprompted review
Minto Money logo

Reply from Minto Money

You're most welcome and thank you for the review, Maria! We're glad our staff was able to help you with the funding you requested in your time of need. Let us know if you have any questions at feedback@mintomoney.com or at (844) 446-4686.

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