Minto Money Reviews 4,812

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 326 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent customer service, praising the staff for their helpfulness, patience, and professional approach. Many people appreciate the quick and easy process for obtaining funds, with deposits often made on the same day. The user experience is consistently described as straightforward and efficient, making the loan application process smooth. However, some customers also noted concerns regarding the high payment amounts and interest rates, with a few expressing confusion about how payments are applied to the principal. A small number of people also mentioned issues with payment processing or difficulties in understanding the payment structure.

What people talk about most

Payment

Customers consistently note positive experiences with payment, highlighting the speed and ease of accessing... See more

Service

Consumers find service to be positive, highlighting the professionalism, knowledge, and efficiency of the... See more

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the professionalism, knowledge,... See more

Customer service

Customers had positive experiences with customer service. Many reviewers highlighted the helpfulness and... See more

User experience

People report positive experiences with user experience. Customers consistently praise the ease and speed of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My conversation with the young lady was very good. She was very patient and professional expressing. And explaining details about My offering and the company policy. I really appreciate your patient... See more

Company replied

Rated 5 out of 5 stars

Because you guys are so ON-THE-BALL!!!!! I loved your automatic deposit to my designated debit-card on file I have with you, that was very surprising....;) Keep doing what you're doing- It works :)

Company replied

Rated 5 out of 5 stars

Most ads embellish on their service. Everything advertised was true. It was an easy process. The information was straightforward. The money was deposited quickly into my bank account. I will tell... See more

Company replied

Rated 5 out of 5 stars

The two different operators in last two months were very helpful and friendly and patient and explaining what they can do and how. The last lady that I called in March to correct a mistake they made a... See more

Company replied


Company details

  1. Loan Agency

Written by the company

At Minto Money, our goal is to make the loan process simple for those who need it. We help people get quick loans through our easy and convenient loan process. Once you’re approved, you can have your money as soon as the same day.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

5K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

ABSOLUTELY ABSURD!!!

ABSOLUTELY ABSURD!!! Don't do it! They are less than transparent with the whole process. I needed $200 real quick rather than waiting until I got paid 2 days later. They explained they would automatically take payments from my bank account until it was paid in the amount of approx. $58. Ok, cool, no problem. After the 5th payment was taken, I called and that's when I got the full story. Remember, I only borrowed $200 and made 5 payments of $58...ask me what my balance owed was when I called...$199.17!!!! The APR was well over 600%!!! If I followed their payment schedule I would have paid well over $1k. 5 payments didn't even pay off $1 of the principle loan amount. Rather than borrow from them, I suggest you find a loan shark, they'll give you better rates. I'd give zero stars if I could. I never write reviews, but I had to warn you. Find a different way or wait, it's not worth it.

April 1, 2026
Unprompted review
Minto Money logo

Reply from Minto Money

HI, thank you for reaching out, We are always here to help.

We are firmly committed to ensuring that our customers have a clear understanding of the fact that this is an expensive form of borrowing. As such, we make it a top priority to provide them with a comprehensive breakdown of our rates and terms, while also providing full disclosure on all fees associated with the loan well before originating the loan. Our goal is to ensure that our customers are fully informed and equipped to make informed decisions regarding their borrowing needs, while also fostering a culture of transparency and trust in all our dealings.

We strongly encourage our customers to take advantage of our no pre-payment penalty policy by paying off their loan early. Doing so will result in substantial savings on interest charges. Additionally, customers have the option to make additional payments towards the principal balance of the loan, which can help reduce the overall cost of borrowing. We believe that these options provide our customers with greater flexibility and control over their finances.

Reviewing your account, we see that we attempted to reach you to resolve this matter but were unsuccessful. Please feel free to contact us directly at feedback@mintomoney.com or (844) 446-4686 at your earliest convenience so we may resolve this issue.

Thank you.

Rated 5 out of 5 stars

Fast Cash

I requested, was approved for a certain amount…picked the amount I wanted and received funds in a matter of minutes after the application process was done

March 27, 2026
Unprompted review
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Reply from Minto Money

Thank you for sharing your experience with us! It’s great to hear the positive feedback. Please don't hesitate to reach out to us any time at feedback@mintomoney.com or at (844) 446-4686.

Rated 5 out of 5 stars

I have been waiting for 3 years for a…

I have been waiting for 3 years for a settlement. I had no money left. I call up and got a loan that helped take some of the pressure off.

March 27, 2026
Unprompted review
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Reply from Minto Money

Hi Sha, thank you for your five-star review! We're glad to hear our Customer Care was able to get you the funds you need. We know we will continue to earn your business. Thanks again!

Rated 5 out of 5 stars

It was fast and friendly.

March 26, 2026
Unprompted review
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Reply from Minto Money

Thank you for the review. We are pleased to gain this feedback as we do strive to make the loan process as quick and easy as possible. We appreciate your business.

Rated 5 out of 5 stars

Fast and easy

Needed some extra cash in a pinch. Had my money in less then ten minutes. Super easy.

March 23, 2026
Unprompted review
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Reply from Minto Money

Hi Robert, thank you for your five-star review! We're glad to hear our Customer Care was able to get you the funds you need. We know we will continue to earn your business. Thanks again!

Rated 5 out of 5 stars

I truly thought this was another scam

I truly thought this was another scam. I did receive calls but found out it wasn't part of them. I called my bank thinking it's gonna be another joke & scarred I was gonna have to lock up my account. I called & both me & my husband jumped to surprise. With low credit score. Thanks for the 2nd chance. My vehicle broke down & we where stranded. I can't begin to explain the weight off my shoulders.

March 24, 2026
Unprompted review
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Reply from Minto Money

You're most welcome and thank you for the review, Jennifer! We're glad our staff was able to help you with the funding you requested in your time of need. Let us know if you have any questions at feedback@mintomoney.com or at (844) 446-4686.

Rated 5 out of 5 stars

I got the funds I needed fast and I…

I got the funds I needed fast and I made contact about a financial hardship and they did a excellent job on making it possible to make my payments

March 23, 2026
Unprompted review
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Reply from Minto Money

Thank you for the feedback. We love to hear from our customers, especially when it comes to the level of care they received from our account specialists! We are happy to be able to help during your times of need and appreciate your business.

Rated 5 out of 5 stars

It was awesome and the service was…

It was awesome and the service was excellent.

March 25, 2026
Unprompted review
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Reply from Minto Money

Hi, Lawrence, always great to hear positive feedback! Thanks so much for taking the time to write this review. Any questions or concerns you may have, please don’t hesitate to reach out to us at feedback@mintomoney.com or at (844) 446-4686. Thank you for being a Minto Money customer!

Rated 5 out of 5 stars

Knowing what I'm going through they…

Knowing what I'm going through they accommodated my needs which made it feel at ease.. they are the best loan company i have ever had

March 16, 2026
Unprompted review
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Reply from Minto Money

Thank you for sharing your experience with us, Ann! It’s great to hear the positive feedback. Please don't hesitate to reach out to us any time at feedback@mintomoney.com or at (844) 446-4686.

Rated 5 out of 5 stars

They will work with u

Erica B really helped me out by getting my rate lowered to a better and affordable payment.

March 20, 2026
Unprompted review
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Reply from Minto Money

Hi Josh! Thank you so much for leaving us a fantastic five-star review. We're thrilled to hear that you had an amazing experience with our Customer Care Team. Providing excellent customer service is our top priority here at Minto Money, and we're grateful for the opportunity to serve you. Thank you again for your business!

Rated 5 out of 5 stars

It was an easy process

It was an easy process ! Money approved and deposited same day. Customer service is great !
Rewards program for returning Customers.

March 16, 2026
Unprompted review
Minto Money logo

Reply from Minto Money

Hi Myra, we appreciate the five-star review – thank you! We’re happy to hear that our Customer Care team made it easy for you. Thank you for choosing Minto Money!

Rated 5 out of 5 stars

Was very easy and quick

Was very easy and quick
Was there to help me what I needed

March 10, 2026
Unprompted review
Minto Money logo

Reply from Minto Money

Hi, Carmen, always great to hear positive feedback! Thanks so much for taking the time to write this review. Any questions or concerns you may have, please don’t hesitate to reach out to us at feedback@mintomoney.com or at (844) 446-4686. Thank you for being a Minto Money customer!

Rated 5 out of 5 stars

Quick response on the request for financial assistance.

The loan process was quick and April was very helpful and professional.

March 13, 2026
Unprompted review
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Reply from Minto Money

Thank you so much for taking the time to leave us a five-star review! We are thrilled to hear that one of our customer care agents provided you with exceptional service. Receiving these types of reviews brightens our day! We want to make sure you are completely satisfied with your experience, so please don't hesitate to reach out to us if you have any questions or concerns. You can contact us at feedback@mintomoney.com or by calling our dedicated customer service line at (844) 446-4686. Thank you again for choosing Minto Money and for being a valued customer. We look forward to serving you again soon!

Rated 5 out of 5 stars

Quick and easy loan

Quick and easy loan. Very well recommended

March 11, 2026
Unprompted review
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Reply from Minto Money

Hello Glen, you are very welcome. We look forward to working with you as your lending partner. Knowing you would recommend us to others is what we strive to accomplish and the best compliment we could receive. Thank you!

Rated 5 out of 5 stars

The total professionalism

The total professionalism. Easy application and softness with entire process

March 9, 2026
Unprompted review
Minto Money logo

Reply from Minto Money

We appreciate the time you took to share this review. We're happy to know that you found the process simple and timely and the level of professionalism exceptional. We appreciate your business.

Rated 5 out of 5 stars

When others turned me down for a loan…

When others turned me down for a loan Minto money was there to help me out and I really appreciate it, so if y’all ever need a loan Minto money is the place to get a loan

March 10, 2026
Unprompted review
Minto Money logo

Reply from Minto Money

You're most welcome, and thank you for the review, Diana! We're glad our staff was able to help you with the funding you requested in your time of need. Let us know if you have any questions at feedback@mintomoney.com or at (844) 446-4686.

Rated 5 out of 5 stars

Minto money helped us

Minto money helped us through a difficult time. We lost our only child and the loaned us enough to handle our monthlys so we could pay for his headstone

March 9, 2026
Unprompted review
Minto Money logo

Reply from Minto Money

Thank you for the feedback. We love to hear from our customers, especially when it comes to the level of care they received from our account specialists! Please accept our deepest condolences. We are happy to be able to help during your times of need and appreciate your business.

Rated 5 out of 5 stars

One chance one life

Great experience with you

March 11, 2026
Unprompted review
Minto Money logo

Reply from Minto Money

Thank you for sharing your experience with us, Robert! It’s great to hear the positive feedback. Please don't hesitate to reach out to us any time at feedback@mintomoney.com or at (844) 446-4686.

Rated 5 out of 5 stars

They did what they said they would!

They came through for me when I was in a very bad place.

March 9, 2026
Unprompted review
Minto Money logo

Reply from Minto Money

Hi Briana, thank you for your five-star review! We're glad to hear our Customer Care was able to get you the funds you need. We know we will continue to earn your business. Thanks again!

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