Mirrow is truly amazing online website with great indian outwear collection. I was so impressed with all the clothing and wanted to buy everything. Most importantly, their service is also very good.... See more
Company replied
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Review summary
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Based on these reviews
I am traveling to India and wanted to purchase a beautiful outfit for the trip. Mirraw did not disappoint! Both Kurtis are stunning and look beautiful on. I cannot wait to wear them and I would not he... See more
Company replied
I ordered an outfit today and needed to arrange customizations. I was assisted by Pawan who was extremely helpful with this process. Five stars for Pawan!
Sidhita made my whole experience super easy. She was kind and clear and contacted me directly for the information needed via WhatsApp to ensure measurements were correct and I was able to select my ch... See more
Company replied
Company details
- Clothing Store
- Children's Clothing Store
- Men's Clothing Store
- Western Apparel Store
- Women's Clothing Store
Written by the company
Welcome to Mirraw - your one-stop destination for the finest ethnic designs from around the globe. With an impressive collection of over 2 Lakh unique products and a diverse, expanding family of more than 5 million satisfied customers worldwide, we are truly a global leader in our field. Our roots are planted firmly in the heart of Mumbai's historic Fort district, where we tirelessly work to bring you handpicked designs in Ethnic Jewellery, Indian Apparel, Western Clothing, Home Living and more. Our goal? To make it simple for you to own and enjoy the world's most beautiful ethnic creations. Mirraw was born from the combined vision of Shailesh Jain and Anup Nair back in 2011. They believed in not just selling products, but in enhancing their customers' lives by making them look and feel incredible. This ethos remains at the heart of everything we do. Our dedication and unique approach have earned us a loyal following, not just in our home country of India, but also across the US and Europe. As we look to the future, our sights are set firmly on becoming the dominant force in the ethnic wear market. So why not join us on this exciting journey? Discover the rich heritage, the vibrant colours, and the exquisite craftsmanship of the world's best ethnic designs. Welcome to the Mirraw family, where tradition meets style with a touch of elegance.
Contact info
Mumbai, India
- +1 949 464 5941
- mcare@mirraw.com
- mirraw.com
4.4
Excellent
8K reviews
Replied to 85% of negative reviews
Typically replies within 1 week
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See how their reviews and ratings are sourced, scored, and moderated.
Mirraw - Excellent Customer Service
I received a call from Peter from Mirraw. He called to follow up about my pending order and offered to help me through the process. He also followed up with a WhatsApp message. I called Peter back to clarify regarding the items, and he answered all my questions. He guided me with total professionalism. Peter was polite, courteous, helpful and knowledgeable in regards to his job. Keep up the good work Peter! Good Job!
March 6, 2026
Unprompted review
Reply from MIRRAW
Thank you for your kind words! 💖 We’re so happy you had a great experience with us. 🌟
— Team Mirraw ✨
Umar was very helpful and professional
Umar was very helpful and professional
March 5, 2026
Unprompted review
Reply from MIRRAW
Thank you for your kind words! 💖 We’re so happy you had a great experience with us. 🌟
— Team Mirraw ✨
Had to change measurements so I got in…
Had to change measurements so I got in touch with Mirraw via WhatsApp. Anas was very helpful. Thank you very much.
March 6, 2026
Unprompted review
Reply from MIRRAW
Thank you for your kind words! 💖 We’re so happy you had a great experience with us. 🌟
— Team Mirraw ✨
Anas was very helpful
Anas was very helpful. I forgot to add custom stitching to my order. They sent me a Paypal link to pay the extra to have this done rather than cancel whole order and start again. It took only a couple of minutes for this to be resolved. Thanks Anas!
March 6, 2026
Unprompted review
Reply from MIRRAW
Thank you for your kind words! 💖 We’re so happy you had a great experience with us. 🌟
— Team Mirraw ✨
I love the verity of their products
I love the verity of their products, responsible price too. The support team was very helpful to place my order. Hopefully I will receive it on time
March 6, 2026
Unprompted review
Reply from MIRRAW
Thank you for your kind words! 💖 We’re so happy you had a great experience with us. 🌟
— Team Mirraw ✨
zero shipping fee
I was served by Uzer who made sure that the additional dress I wanted to order would be shipped with my previous order. there was an error on the website but it has all been cleared up now and i was not charged additional shipping fee for this
March 6, 2026
Unprompted review
Reply from MIRRAW
Thank you for your kind words! 💖 We’re so happy you had a great experience with us. 🌟
— Team Mirraw ✨
prompt service of mirraw
i've always ordered from mirraw. their sarees are fabulous and price very value-for-money. Recently it happened that i did not get a petticoat but just after i sent them a reminder. their customer service was excellent and i received my petticoat rapidly.
i beleive that's what we expect as customers. we feel we are being attened. Thank-you Mirraw Team to be so considerate
February 19, 2026
Unprompted review
Reply from MIRRAW
Thank you for your kind words! 💖 We’re so happy you had a great experience with us. 🌟
— Team Mirraw ✨
I really appreciate Umar and his…
I really appreciate Umar and his customer service. He responded so quickly and was able to help me look for the right size for the outfit that I wanted. He’s very nice and kind!!
March 5, 2026
Unprompted review
Reply from MIRRAW
Thank you for your kind words! 💖 We’re so happy you had a great experience with us. 🌟
— Team Mirraw ✨
Good service
I had a wonderful experience MIRRAW thanks to Ummar. He was very professional, patient, and helpful throughout the ordering process. His customer service was outstanding. Highly recommended.
March 6, 2026
Unprompted review
Reply from MIRRAW
Thank you for your kind words! 💖 We’re so happy you had a great experience with us. 🌟
— Team Mirraw ✨
Reply from MIRRAW
Thank you for your kind words! 💖 We’re so happy you had a great experience with us. 🌟
— Team Mirraw ✨
Avoid
order was for a purple outfit x2, arrived and was a very very dark shade to what i thought i was purchasing. contacted customer support in various ways eventually got a response a week later. Even then they were not willing to help. stuck with 2 outfits wrong colour. Will never use their services again would definitely not recommend to anyone. Avoid!!!!
February 23, 2026
Unprompted review
Reply from MIRRAW
We sincerely apologize for the inconvenience you have experienced with your recent order. We request you to please share us 9 digit order id starting with "M" and connect us via WhatsApp at +918422802216. Once we collect the necessary information, our dedicated team will carefully review your case and strive to find a quick solution.
We request you to share the order number or the email id so that we can see what went wrong and get this resolved ASAP
I had a great experience with Mirraw…
I had a great experience with purchasing a Punjabi suit for my 3 month old daughter. The material was fantastic and comfortable. The shipping was quicker than expected. I will be purchasing from them again.
January 15, 2026
Unprompted review
Reply from MIRRAW
Thank you for your kind words! 💖 We’re so happy you had a great experience with us. 🌟
— Team Mirraw ✨
I am very happy with my online…
I am very happy with my online experience at Mirraw, also dealing with Mirraw team, they have been excellent from the ordering, to stitching and delivery of my garments to South Africa. I will definitely place more orders.
March 5, 2026
Unprompted review
Reply from MIRRAW
Thank you for your kind words! 💖 We’re so happy you had a great experience with us. 🌟
— Team Mirraw ✨
The company is very good and sells nice…
The company is very good and sells nice clothes. They also respond quickly when there is a problem. For example, one of the workers, Uzer, was very sweet and friendly. When I got confused with my order, she reassured me and was very polite and helpful. Overall, this company sells great clothes and provides really nice customer service.
March 5, 2026
Unprompted review
Reply from MIRRAW
Thank you for your kind words! 💖 We’re so happy you had a great experience with us. 🌟
— Team Mirraw ✨
Reply from MIRRAW
Thank you for your kind words! 💖 We’re so happy you had a great experience with us. 🌟
— Team Mirraw ✨
Bought clothing for my son and upon…
Bought clothing for my son and upon arriving all were different sizes. Took over 2 weeks to speak to senior still.no luck. VICKY CHAUHAN, ADIL AND SATISH WHO ARE SENIOR NOT ATT ALL PROFESSIONAL. Lastly no other option but put the clothes in the bin and waste of money.
February 15, 2026
Unprompted review
Reply from MIRRAW
Namaste From Mirraw!
Our manager attempted to reach you over a call however, the call could not be connected. Upon reviewing the details, we found that the product received matches the size mentioned on the size tag.
To assist you further and resolve the concern accurately, we had requested the proper measurements using an 8-line measuring tape. However, we understand that the measurements have not yet been shared.
We sincerely apologize for the inconvenience caused and request you to kindly share the correct measurements using an 8-line measuring tape so that we can review the case and assist you with the best possible resolution.
We look forward to your response.
Sidhita made my whole experience super…
Sidhita made my whole experience super easy. She was kind and clear and contacted me directly for the information needed via WhatsApp to ensure measurements were correct and I was able to select my chosen fabric. I have full trust I will receive a beautiful piece and can’t wait to see the finished garment on my little one for a family wedding. Thank you for your exceptional customer care.
March 4, 2026
Unprompted review
Reply from MIRRAW
Thank you for your kind words! 💖 We’re so happy you had a great experience with us. 🌟
— Team Mirraw ✨
I want to give Umar 5stars for his…
I want to give Umar 5stars for his service today, he went out of his way to help me with payment method, was very quick and supportive, thanks a lot for your best service Umar, you have given me legendary service 🙏🏻
March 4, 2026
Unprompted review
Reply from MIRRAW
Thank you for your kind words! 💖 We’re so happy you had a great experience with us. 🌟
— Team Mirraw ✨
Helped me with ordering my dresses
Helped me with ordering my dresses. Also offered me the best coupon code. Provided enough time to help me finding my products.
March 2, 2026
Unprompted review
Reply from MIRRAW
Thank you for your kind words! 💖 We’re so happy you had a great experience with us. 🌟
— Team Mirraw ✨
Anas was very fast at responding
Anas was very fast at responding. Hopefully my concern about my order will be okay.
March 4, 2026
Unprompted review
Reply from MIRRAW
Thank you for your kind words! 💖 We’re so happy you had a great experience with us. 🌟
— Team Mirraw ✨
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