Mirrow is truly amazing online website with great indian outwear collection. I was so impressed with all the clothing and wanted to buy everything. Most importantly, their service is also very good.... See more
Company replied
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
I am traveling to India and wanted to purchase a beautiful outfit for the trip. Mirraw did not disappoint! Both Kurtis are stunning and look beautiful on. I cannot wait to wear them and I would not he... See more
Company replied
I ordered an outfit today and needed to arrange customizations. I was assisted by Pawan who was extremely helpful with this process. Five stars for Pawan!
Sidhita made my whole experience super easy. She was kind and clear and contacted me directly for the information needed via WhatsApp to ensure measurements were correct and I was able to select my ch... See more
Company replied
Company details
- Clothing Store
- Children's Clothing Store
- Men's Clothing Store
- Western Apparel Store
- Women's Clothing Store
Written by the company
Welcome to Mirraw - your one-stop destination for the finest ethnic designs from around the globe. With an impressive collection of over 2 Lakh unique products and a diverse, expanding family of more than 5 million satisfied customers worldwide, we are truly a global leader in our field. Our roots are planted firmly in the heart of Mumbai's historic Fort district, where we tirelessly work to bring you handpicked designs in Ethnic Jewellery, Indian Apparel, Western Clothing, Home Living and more. Our goal? To make it simple for you to own and enjoy the world's most beautiful ethnic creations. Mirraw was born from the combined vision of Shailesh Jain and Anup Nair back in 2011. They believed in not just selling products, but in enhancing their customers' lives by making them look and feel incredible. This ethos remains at the heart of everything we do. Our dedication and unique approach have earned us a loyal following, not just in our home country of India, but also across the US and Europe. As we look to the future, our sights are set firmly on becoming the dominant force in the ethnic wear market. So why not join us on this exciting journey? Discover the rich heritage, the vibrant colours, and the exquisite craftsmanship of the world's best ethnic designs. Welcome to the Mirraw family, where tradition meets style with a touch of elegance.
Contact info
Mumbai, India
- +1 949 464 5941
- mcare@mirraw.com
- mirraw.com
4.4
Excellent
8K reviews
Replied to 85% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Unexpected but wonderfully pleasant…
Unexpected but wonderfully pleasant service provided by Umar from Mirraw, after I was having some issues with my order. Thank you
March 16, 2026
Unprompted review
Reply from MIRRAW
Thank you for your kind words! 💖 We’re so happy you had a great experience with us. 🌟
— Team Mirraw ✨
Order received on time
I received my order on time. Meterial quality, color and fitting everythings perfect.
March 4, 2026
Unprompted review
Reply from MIRRAW
Thank you for your kind words! 💖 We’re so happy you had a great experience with us. 🌟
— Team Mirraw ✨
Good experience
It was a smooth experience. Umar, the customer service representative, has been extremely helpful throughout my shopping experience.
The only thing I can say is that they should send a confirmation email with the expected delivery date and instructions on how to track an order.
March 15, 2026
Unprompted review
Reply from MIRRAW
Thank you for your kind words! 💖 We’re so happy you had a great experience with us. 🌟
— Team Mirraw ✨
Good day
Good day, I was guided through making my payments. This made the process quick and easy.
March 15, 2026
Unprompted review
Reply from MIRRAW
Thank you for your kind words! 💖 We’re so happy you had a great experience with us. 🌟
— Team Mirraw ✨
Pooja was so helpful and answered all…
Pooja was so helpful and answered all my queries and assisted me with my orders. Thank you.
March 15, 2026
Unprompted review
Reply from MIRRAW
Thank you for your kind words! 💖 We’re so happy you had a great experience with us. 🌟
— Team Mirraw ✨
Great CSR
We reached out to customer service and requested for a call back. Received a call back from Umar who was able to walk us through the process and got us confirmation for us to place our order. Thanks!
March 15, 2026
Unprompted review
Reply from MIRRAW
Thank you for your kind words! 💖 We’re so happy you had a great experience with us. 🌟
— Team Mirraw ✨
The ordering process
The ordering process was smooth and well assisted by Umar. First, I was having issues placing the order on the website. Umar got in touch with me to assist me in completing the order successfully. Then he worked with me to get the right person connected for the stitching of the blouses. This kind of service is rarely found in online stores and is truly appreciated. Umar is a star! Now I wait eagerly for the order to be fulfilled and to receive the products.
March 14, 2026
Unprompted review
Reply from MIRRAW
Thank you for your kind words! 💖 We’re so happy you had a great experience with us. 🌟
— Team Mirraw ✨
Reply from MIRRAW
Thank you for your kind words! 💖 We’re so happy you had a great experience with us. 🌟
— Team Mirraw ✨
Reply from MIRRAW
Thank you for your kind words! 💖 We’re so happy you had a great experience with us. 🌟
— Team Mirraw ✨
Worst experience very bad quality
This company with Indian clothes just keeps on cheating and I feel for it on two suits. The first one a lehenga which is sewn very badly without matching the design in the top and bottom part of the blouse.
Second one isn’t what I paid for look at all totally two different outfits. Very disappointing . On their website they show one dress and deliver an other not at all what I ordered.
February 28, 2026
Unprompted review
Reply from MIRRAW
We sincerely apologize for the inconvenience you have experienced with your recent order. We request you to please share us 9 digit order id starting with "M" and connect us via WhatsApp at +918422802216. Once we collect the necessary information, our dedicated team will carefully review your case and strive to find a quick solution.
We request you to share the order number or the email id so that we can see what went wrong and get this resolved ASAP
Uzer from Mirraw gave excellet customer service
Uzer from Mirraw gave excellent customer service and answered all my questions with patience and gave discount too. Thank you Uzer for helping out
March 14, 2026
Unprompted review
Reply from MIRRAW
Thank you for your kind words! 💖 We’re so happy you had a great experience with us. 🌟
— Team Mirraw ✨
I got to talk to Uzer - He is amazing
I got to talk to Uzer. He is very responsive and patient staff. I liked the way he replied to all my doubts. I am excited for my order.
March 13, 2026
Unprompted review
Reply from MIRRAW
Thank you for your kind words! 💖 We’re so happy you had a great experience with us. 🌟
— Team Mirraw ✨
Thanks Vickey for your prompt help with…
Thanks Vickey for your prompt help with my order! Appreciate the excellent customer service.
March 13, 2026
Unprompted review
Reply from MIRRAW
Thank you for your kind words! 💖 We’re so happy you had a great experience with us. 🌟
— Team Mirraw ✨
Beautiful and worth it!!
I bought two pieces of beautiful jwellery from the website.It came nicely packed,wrapped and with a small glue stick (incase of mishandling ).
Love it!!
March 9, 2026
Unprompted review
Reply from MIRRAW
Thank you for your kind words! 💖 We’re so happy you had a great experience with us. 🌟
— Team Mirraw ✨
Good customer service
Had issues placing the order with patients getting reversed. Umar was very helpful and helped me place the order through a payment link. Awaiting the outfit.
March 13, 2026
Unprompted review
Reply from MIRRAW
Thank you for your kind words! 💖 We’re so happy you had a great experience with us. 🌟
— Team Mirraw ✨
I ordered 2 of the same dresses by…
I ordered 2 of the same dresses by mistake and they refunded me! The dress that I received fits perfectly and looks just like the picture
February 27, 2026
Unprompted review
Reply from MIRRAW
Thank you for your kind words! 💖 We’re so happy you had a great experience with us. 🌟
— Team Mirraw ✨
It was good but there was little…
It was good but there was little changes in the style that shown in the picture.
March 9, 2026
Unprompted review
Reply from MIRRAW
Thank you for your kind words! 💖 We’re so happy you had a great experience with us. 🌟
— Team Mirraw ✨
In love with the color and fabric
In love with the color and fabric. Very rich in print! I will definitely consider another order for the future. Thank you :D
March 11, 2026
Unprompted review
Reply from MIRRAW
Thank you for your kind words! 💖 We’re so happy you had a great experience with us. 🌟
— Team Mirraw ✨
Great communication
Great communication, got customised change on outfit as original was backless and I don't like that. They communicated well and got what I wanted.
March 12, 2026
Unprompted review
Reply from MIRRAW
Thank you for your kind words! 💖 We’re so happy you had a great experience with us. 🌟
— Team Mirraw ✨
Uzer gave me best service
Uzer gave me best service, I am very happy to his service and he’s so kind and polite, trustworthy personThanku so much
March 12, 2026
Unprompted review
Reply from MIRRAW
Thank you for your kind words! 💖 We’re so happy you had a great experience with us. 🌟
— Team Mirraw ✨
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