Mirrors of London Reviews 

336
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 103 reviews, reviewers overwhelmingly had a great experience with this company. People frequently praise the stunning product quality and the exceptionally friendly delivery drivers who always provide helpful support during drop-offs. Consumers consistently highlight that items arrive securely well-packaged, exactly as described online, and wonderfully transform their living spaces with elegance. Some reviewers were not happy with the delivery time, mentioning that waiting periods were noticeably longer than initially expected. Buyers also experienced occasional communication challenges with aftercare staff when trying to resolve general delivery questions or tracking updates. Despite these delays, people remain extremely satisfied with their overall purchases and beautiful home additions.

What people talk about most

Product

People report positive experiences with product, noting that the mirrors are stunning, beautifully made, and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, noting that couriers are friendly, helpful, and... See more

Quality

Reviewers mention positive feedback about quality, consistently expressing high satisfaction with their... See more

Staff

Users describe positive interactions with staff members who are consistently polite, friendly, and... See more

Customer service

Customers consistently note positive experiences with customer service, praising the genuine and personal... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great experience from ordering to delivery. Chris was our delivery guy, very friendly and super helpful. Received a messsge to say what time he would arrive. He unpacked the mirror to ensure there w... See more

Company replied

Rated 5 out of 5 stars

The mirror is a full length with an ornate golden frame and is perfect in my small cottage, brining light to a kitchen corner. The service from the team was always polite and helpful, especially keep... See more

Company replied

Rated 5 out of 5 stars

I ordered two mirrors from this company and although there was a delay with stock arriving, Max kept in communication and resolved the situation in a fair and considerate way. The mirrors have now a... See more

Company replied

Rated 5 out of 5 stars

Ordered the Greenwich Mirror on a standard delivery which was up to 16 days. Was informed by the company on each step where my order was in the process. Chris our delivery driver made contact the day... See more

Company replied


Company details

  1. Mirror Shop
  2. Glass and Mirror Shop

Written by the company

Born in the heart of London, we pride ourselves on creating the upcoming, unique and luxury mirrors that are adaptable to every home. Our bespoke designs have taken inspiration from all over the world with inspiration varying from antique French mirrors to modern Scandinavian mirrors with name inspiration coming from North, South, East and West London. In the high end market, quality is crucial and no corners are cut when creating the final product for you. Our custom mirrors are hand crafted, with care taken to give each and every mirror the finest finish, only achievable due to our crafters keen attention to detail. We hope that our passion for mirrors is reflected in how the product perfectly completes your home decor.


Contact info

4.8

Excellent

TrustScore 5 out of 5

336 reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(336)

99 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great product at best price

Great product at best price in the market. Local delivery directly by the firm was very convenient. The mirror is of a good weight and excellent quality and really does make my small studio feel more spacious.

March 23, 2025
Mirrors of London logo

Reply from Mirrors of London

Hi Martin,

Thank you so much for your kind words! We're thrilled to hear that you’re happy with your mirror and that our in-house delivery team made things convenient for you. It’s great to know that the mirror has helped make your studio feel more spacious!

We truly appreciate your support and hope you enjoy your purchase. If you ever need anything else, we’re always here to help!

Thanks,

MOL Team

Rated 5 out of 5 stars

Lovely Mirror

Lovely Mirror, really pleased with the quality.

March 18, 2025
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Reply from Mirrors of London

Hello Suzanne,

Thank you for your kind words!

We're delighted to hear that you're pleased with the quality of your mirror.

Enjoy your new piece, and let us know if we can help with anything else!

Thanks,

MOL Team

Rated 5 out of 5 stars

Amazing company to deal with.

Amazing company to deal with.
Mirror was absolutely stunning and delivery was fantastic. Kept informed from start to finish of delivery and Chris was brilliant.

March 19, 2025
Unprompted review
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Reply from Mirrors of London

Hello,

Thank you so much for your lovely review!

We're thrilled to hear that you love your mirror and that the delivery process went smoothly.

We'll be sure to pass your kind words on to Chris!

Enjoy your new mirror, and thanks again for choosing us! ✨

Thanks,

MOL Team

Rated 5 out of 5 stars

Excellent service

Excellent service, excellent quality mirror!

I bought a mirror from a different retailer and it arrived warped, so I tried Mirrors of London and its perfect, really good quality and it was more reasonably priced than the other supplier!

Would recommend!

March 15, 2025
Unprompted review
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Reply from Mirrors of London

Hi Zoe,

Thank you so much for your review!

We're thrilled to hear that you’re happy with your mirror and that it met your expectations in both quality and price.

We truly appreciate your recommendation and your support.

If you ever need anything else, we’re always here to help!

Thanks,

MOL Team

Rated 5 out of 5 stars

10/10 minus nothing

10/10 minus nothing
I love my full mirror and wide enough…

February 27, 2025
Mirrors of London logo

Reply from Mirrors of London

Hello Grace,

Thank you so much for your amazing review! We're thrilled to hear that you love your mirror.

Enjoy your new piece, and if you ever need anything, we're here to help! 😊✨

Thanks,

MOL Team

Rated 5 out of 5 stars

Great experience

Great experience kept up to date throughout chris the delivery driver was friendly and helpful
Kensington mirror was brought as a present for my daughter she will not be disappointed

February 27, 2025
Unprompted review
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Reply from Mirrors of London

Hello,

Thank you for your lovely review! 😊

We're so pleased to hear that you had a great experience and that Chris was friendly and helpful. The Kensington mirror is a fantastic choice, and we’re sure your daughter will love it!

If you ever need anything else, we’re always here to help. Enjoy the mirror! ✨

Thanks MOL Team

Rated 5 out of 5 stars

Beautiful mirror

Beautiful mirror. Very good quality.
Chris delivered the mirror with due care and attention.

February 27, 2025
Unprompted review
Mirrors of London logo

Reply from Mirrors of London

Hi Matilde,

Thank you for your kind review! 😊

We're delighted to hear that you love your mirror and are happy with the quality. We'll be sure to pass your lovely feedback on to Chris!

Enjoy your new mirror, and let us know if we can help with anything else. ✨

Thanks,

MOL Team

Rated 5 out of 5 stars

Would buy again

Great product better than another well known brand . Updated on delivery and Chris was so helpful polite and friendly

February 4, 2025
Unprompted review
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Reply from Mirrors of London

Hello Joanne,

Thank you so much for your kind review! 😊 We're thrilled to hear that you're happy with your mirror and that our service exceeded your expectations. We'll be sure to pass your kind words on to Chris—he’ll be delighted to hear them!

If you ever need anything else, we’re always happy to help. Enjoy your mirror! ✨

Thanks,

MOL Team

Rated 5 out of 5 stars

Really happy with the mirror

Really happy with the mirror! We got the Chiswick for a great price in the outlet as it was distorted and it looks great in our smaller bedroom. Delivery was fast and Chris the delivery guy kept us up to date and even delivered on a Sunday. Thank you! Would recommend.

February 16, 2025
Unprompted review
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Reply from Mirrors of London

Thank you so much for your kind words!

We're delighted to hear that you're happy with your Chiswick mirror and that it looks great in your space.

It’s also wonderful to know that Chris provided excellent service and kept you informed throughout the delivery.

We truly appreciate your recommendation and hope to see you again in the future.

Enjoy your new mirror!

Thanks,

MOL Team

Rated 5 out of 5 stars

Easy ordering

Easy ordering. Great quality Chiswick mirror. Looks lovely great price

February 13, 2025
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Reply from Mirrors of London

Hello,

Thank you for your wonderful review!

We're so pleased to hear that you found the ordering process easy and that you love your Chiswick mirror. We appreciate your support and hope to see you again in the future! ✨😊

Thank,

MOL Team

Rated 5 out of 5 stars

So pleased with my Harrow mirror

So pleased with my Harrow mirror. Great company to deal with would definitely recommend. Excellent communication. A big thank you to Chris for delivering the mirror. He kept us up to date with delivery time and was so cheery and helpful. Thanks Chris.

February 8, 2025
Unprompted review
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Reply from Mirrors of London

Hi Jenny,

Thank you so much for your lovely review!

We're delighted to hear that you're pleased with your Harrow mirror and had a great experience with us. We'll be sure to pass your kind words on to Chris – he’ll be thrilled to know he made a difference! 😊 Enjoy your mirror, and thanks again for recommending us! ✨🪞

Thanks,

MOL Team

Rated 5 out of 5 stars

1st Class

Everything had been 1st class from point of order. Communication, delivery and we love our new mirror, quality is amazing, would definitely order from Mirrors of London again 👌🏻

February 8, 2025
Unprompted review
Mirrors of London logo

Reply from Mirrors of London

Hi Lisa,

Thank you so much for your fantastic review!

We're thrilled to hear that you had a first-class experience from start to finish and that you love your new mirror. Your kind words about our quality and service mean a lot to us.

We’d love to welcome you back to Mirrors of London again in the future! 😊✨

Thanks,

MOL Team

Rated 5 out of 5 stars

Beautiful mirror

Beautiful mirror. Very good quality.
Delivery was excellent too. Chris the driver text to give a delivery time - 6:30pm.
Very happy with our purchase from start to finish.

January 25, 2025
Mirrors of London logo

Reply from Mirrors of London

Hi Yvonne,

Thank you for your wonderful review!

We're so glad to hear that you had a great delivery experience and that Chris kept you updated. It’s fantastic to know you're happy with your purchase from start to finish. We appreciate your support and hope you enjoy your new mirror!

Thanks,

MOL Team

Rated 5 out of 5 stars

Excellent company and lovely mirror

The company were really helpful from start to end, placing strong emphasis on excellent customer service. They answered my questions quickly and sent me photos when I asked if the mirror could be hung horizontally. Delivery was good and they gave me an ETA. Highly recommend this company:

January 29, 2025
Unprompted review
Mirrors of London logo

Reply from Mirrors of London

Hello,

Thank you so much for your kind words!

We're delighted to hear that you had a great experience with us and that our team could assist you with all your questions. Providing excellent customer service is our top priority, so it’s wonderful to know that you felt supported throughout your purchase.

Thanks again,

MOL Team

Rated 5 out of 5 stars

Good product and delivery service

Everything went smoothly and I love the mirror. I'm sorry I forgot the delivery guys name cause I wanted to thank him for his work and for taking the mirror up to the last floor.

January 26, 2025
Mirrors of London logo

Reply from Mirrors of London

Hello Maria,

Thank you for your kind review! We're so glad to hear that everything went smoothly and that you love your mirror. We’ll be sure to pass on your appreciation to our delivery team—they always go the extra mile! 😊✨

Enjoy your new mirror, and thanks again for your support!

Thanks,

MOL Team

Rated 5 out of 5 stars

Love my new mirror

Love my new mirror, it looks great on the wall. It was delivered on time and no damage or breakages

January 25, 2025
Mirrors of London logo

Reply from Mirrors of London

Hello,

Thank you so much for your lovely review!

We're thrilled to hear that you love your new mirror and that it arrived on time and in perfect condition.

We truly appreciate your support and hope you enjoy your mirror for years to come! 😊✨

Thanks,

MOL Team

Rated 5 out of 5 stars

Excellent service

I placed an order for a large mirror, but my address came up wrong, I emailed straight away and they got back to me immediately and throughout the shipping process, Chris the delivery driver was in contact on the delivery day on text to keep me updated with the delivery going next door as I wouldn't be in, delivered safe and intact, thanks Mirrors or London, fantastic service

January 22, 2025
Unprompted review
Mirrors of London logo

Reply from Mirrors of London

Hi Amy,

Thank you so much for your kind words! We're delighted to hear that our team could assist promptly and ensure a smooth delivery process for your mirror. It’s wonderful to know that Chris kept you updated and that your mirror arrived safely.

Your satisfaction means the world to us, and we’re thrilled to have provided a fantastic service. If there’s anything else we can do for you in the future, don’t hesitate to reach out.

Thanks again for choosing Mirrors of London!

Thanks,

MOL Team

Rated 5 out of 5 stars

Love my mirror

Love my mirror. Great experience ( I was very nervous about ordering what could only be described as an extremely fragile item ), but they use their own people ti deliver. They kept me informed ( text update an hour before ) super fast response vua email when i asked for an ETA. Delivery into the room of choice. I ordered during the busy Post black friday sale period.

January 4, 2025
Unprompted review
Mirrors of London logo

Reply from Mirrors of London

Hi Barbara,

Thank you for your wonderful review! We're thrilled to hear you love your mirror and had a great experience with us. We understand how nerve-wracking it can be to order a fragile item, so we’re glad our dedicated delivery team and communication helped put your mind at ease.

It's great to know you appreciated the updates, fast email responses, and delivery to your room of choice—especially during such a busy period. We hope your mirror adds that perfect touch to your space!

Thank you for choosing Mirrors of London, and we look forward to serving you again.

Thanks,

MOL Team

Rated 5 out of 5 stars

Chris the delivery driver was…

Chris the delivery driver was excellent. Communication and the time invested in getting our delivery to the right place was exceptional. Thank you so much.

January 5, 2025
Unprompted review
Mirrors of London logo

Reply from Mirrors of London

Hi Tori,

Thank you so much for taking the time to share your experience! We’re thrilled to hear that Chris provided exceptional service and ensured your delivery was handled with care. We’ll be sure to pass on your kind words to him—it’ll mean a lot.

If there’s anything else we can do for you, don’t hesitate to reach out.

Thanks,

MOL Team

Rated 5 out of 5 stars

Chris delivered our mirror and it was…

Chris delivered our mirror and it was just perfect! Delivered to the desired room , right on time, kind service and it looks amazing!

January 5, 2025
Unprompted review
Mirrors of London logo

Reply from Mirrors of London

Hi Karina,

Thank you for your lovely review! We're so pleased to hear that Chris provided excellent service and delivered your mirror to your desired room right on time. It’s fantastic to know the mirror looks amazing in your space!

We truly appreciate your kind words and hope you enjoy your new mirror. If you ever need anything else, don’t hesitate to reach out.

Thanks,

MOL Team

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