Mishimoto Reviews 4

Misleading shipping, unexpected customs fees

I ordered from mishimoto.eu assuming the product would ship from Europe, as the domain strongly suggests.
Instead, the item was shipped from outside the EU, and I was charged €25 in customs fees on delivery.

I contacted customer support explaining the situation and asking for help or partial compensation, but they refused to assist in any way.

This is misleading for EU customers and something buyers should know before ordering, as customs charges can easily apply.

I’m leaving this review to protect other buyers from unexpected costs. Be aware that mishimoto.eu does NOT ship from Europe.

I bought a radiator from .EU site. How they use .EU site and send it out of EU?! I checked FAQ and all site, never said shipping from UK. Tells DPD shipping company, but is sent with DHL and they apply 76,50eur fee... I paid in eur, invoice GBP and taxes was calculated with convertion GBP to EUR... shame you Mishimoto

I placed an order on Mishimoto.eu Europe to avoid import taxes when buying on Mishimoto.com US and it turns out that when my order arrives DHL claims me 52,09% import charges! My first and last time buying from Mishimoto. If you are from the European Union do not buy in Mishimoto.eu or you will have to pay +52% taxes. A scam website to call Mishimoto "Europe" and then rob you an extra 50%.