The MiSmile Network Reviews 249

TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Dr.Abir is so compassionate and caring, she goes out of her way to make sure you feel comfortable and aware of what she needs to do, explaining everything to put you at ease. As a nervous patient, hav... See more

Rated 5 out of 5 stars

Caring team, they really put the patient first. I only had 1 initial consultation for Invisalign in Birmingham where I was told my case is a little complex & I should probably see a fixed brace specia... See more

Rated 5 out of 5 stars

Without question the best form of braces available in the modern market. Computerized precision. Comfort. Nobody knows I'm even wearing anything despite having the attachments on my teeth. I have... See more

Rated 5 out of 5 stars

Extremely friendly and informative staff. Took the time to listen and discussed my options without pressure. I was offered time to go away to think about whether I wanted to proceed. I was so impresse... See more

Company replied

Company details

  1. Dentist
  2. Cosmetic Dentist
  3. Dental Clinic
  4. Medical Clinic
  5. Orthodontist

Written by the company

The MiSmile Network is built on outstanding results, high-quality service and complete Invisalign care from start to finish. As the only UK network supported by Align Technology, your smile is our commitment. Request your FREE Smile Evaluation, now.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

249 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Elegance Dental

Excellent service, made to feel comfortable and can’t wait for my Invisalign to start!

February 19, 2021
The MiSmile Network logo

Reply from The MiSmile Network

Hi Lisa,

Thank you so much for your positive feedback! We're so glad you're happy with your experience so far, and hope you continue to love your smile journey with us!

Kind regards,

The MiSmile Team

Rated 5 out of 5 stars

Amazing team of people

Having only uploaded my photos to be examined just over a week ago I am astounded at how swiftly and smoothly the process has been. I have had a telephone consultation with Dr Umar where the whole plan was explained thoroughly and we discussed the best treatment to suit my needs. After deciding this was something I would like to go ahead with the receptionist Lyndsey called me the same day to tailor a payment plan that would suit me and booked me in for my first face to face appointment. So far so good! Friendly people who made me feel at ease and in absolute control of my treatment. Looking forward to beginning my invisalign journey with a fantastic team to see me through to the end

February 9, 2021
The MiSmile Network logo

Reply from The MiSmile Network

Hi Samantha,

Thank you so much for your positive review! We're so happy you've had such a brilliant experience with the team.

We hope you continue to love your smile journey!

Kind regards

The MiSmile Team

Rated 5 out of 5 stars

Excellent service

February 9, 2021
The MiSmile Network logo

Reply from The MiSmile Network

Hi Emily,

Thank you for your feedback, we're so pleased you've had great service! We hope you've enjoyed your smile journey!

Kind regards,

The MiSmile Team

Rated 4 out of 5 stars

So far so good yet to actually have my…

So far so good yet to actually have my retainers fitted but my dentist has made me feel at ease and look forward to the results roll on February

January 7, 2021
The MiSmile Network logo

Reply from The MiSmile Network

Hi Jamie,

Thank you so much for your feedback, it's really appreciated!

We're so glad you're having a great experience with the practice, and hope you continue to enjoy your smile journey!

Kind regards,

The MiSmile Team

Rated 5 out of 5 stars

Excellent communication

Excellent communication, very experienced & knowledgeable dentist.

Fully recommend.

December 2, 2020
The MiSmile Network logo

Reply from The MiSmile Network

Hi Jane,

Thank you so much for your positive feedback, we really appreciate it!

We're so glad you had a great experience with the practice.

Kind regards,

The MiSmile Team

Rated 5 out of 5 stars

Excellent, would recommend

Really friendly staff, great communication and excellent service.
Felt listened to and options explored. Looking forward to starting my treatment with them

November 4, 2020
The MiSmile Network logo

Reply from The MiSmile Network

Hi Kylie,

Thanks for sending your feedback through, we're so pleased you've had such a positive experience.

Kind regards,

The MiSmile Team

Rated 5 out of 5 stars

Fantastic experience

Fantastic experience. Everything was explained and all questions answered really well.
Staff are very friendly and made it very easy to understand the prosess.
They also keep in touch with you to let you know the next step.

October 31, 2020
The MiSmile Network logo

Reply from The MiSmile Network

Hi there,

Thank you for your feedback, we really appreciate it.

We're so pleased to hear that you've had a great experience with the practice.

Many thanks,

The MiSmile Team


Rated 5 out of 5 stars

Amazing Service!!

Made finding the right dentist quick & easy..
Clear website, making it easy to navigate and find what you are looking for.
Really really happy, would recommend to anyone thinking of using this service!!

October 6, 2020
Unprompted review
The MiSmile Network logo

Reply from The MiSmile Network

Hi Sophie,

Thank you for your feedback we really appreciate it.

We're glad you've had a positive experience and you're happy with the service provided.

Many thanks

The MiSmile team

Rated 5 out of 5 stars

Such friendly staff!

October 2, 2020
Unprompted review
The MiSmile Network logo

Reply from The MiSmile Network

Hi there,

Thank you for your feedback we really appreciate it.

Many thanks,

The MiSmile Team

Rated 5 out of 5 stars

Informative, simple and sophisticated

Informative and easy to understand system, giving me a lot more confidence to go ahead with braces after a complete nightmare experience as a teenager. It already feels easier!

September 23, 2020
Unprompted review
The MiSmile Network logo

Reply from The MiSmile Network

Hi Claire,

Thank you for your feedback, we really appreciate it.

We're so pleased you've found your new journey to achieving your dream smile one of ease. We look forward to you getting started.

Kind regards,

The MiSmile Team

Rated 5 out of 5 stars

Fantastic service

Fantastic service. Quick and professional. All members of staff were very friendly and helpful.

September 13, 2020
Unprompted review
The MiSmile Network logo

Reply from The MiSmile Network

Hi Claire,

Thank you for your feedback, we really appreciate it.

We're glad your experience has been a positive one and you were able to get the information you needed.

Kind regards,

The MiSmile Team

Rated 5 out of 5 stars

So far so good!

So far so good!! I'm looking to get invisiline and contacted MiSmile in Birmingham. Everything so far has been absolutely brillant, Pam @ Birmingham is an absolute gem and all the staff there make you feel so welcoming and so helpful!! I'm so glad I went with MiSmile to help my smile! x x

September 12, 2020
Unprompted review
The MiSmile Network logo

Reply from The MiSmile Network

Hi there,

Thank you for your feedback, we really appreciate you sharing this with us.

It's great to hear that the team at MiSmile Birmingham were so helpful and welcoming.

Kind regards,

The MiSmile Team

Rated 5 out of 5 stars

Friendly, informative & thorough

At every stage of the process, I’ve been welcomed with informative & friendly staff. I’ve been so impressed with the thorough professionalism shown at all times, which has made me realise that I’ve made the right choice to go with Andrew Thomas Dental.

August 26, 2020
Unprompted review
The MiSmile Network logo

Reply from The MiSmile Network

Hi Emily,

Thank you for your review we really appreciate it.

We're so pleased your journey has been so positive with the fantastic team at Andrew Thomas Dental.

Many thanks,

The MiSmile Team

Rated 5 out of 5 stars

Amazing :-)

Iv only recently started my MiSmile Invisalign journey, but so far everyone has been so amazing, friendly, professional and helpful. I can’t wait too see my end result and I know it will be amazing, because the team in MiSmile Birmingham have given me 100% reassurance and confidence throughout so far :-) xxx

August 20, 2020
Unprompted review
The MiSmile Network logo

Reply from The MiSmile Network

Hi Becky,

Thank you for your feedback regarding your treatment journey at MiSmile Birmingham.

We're so pleased to hear how well the team at MiSmile are looking after you. We look forward to you continuing and completing your journey with us.

Many thanks,

The MiSmile Team

Rated 5 out of 5 stars

Just had my first appointment and…

Just had my first appointment and waiting for the Clin Check. So far all good!

August 14, 2020
Unprompted review
The MiSmile Network logo

Reply from The MiSmile Network

Hi Mel,

We're so glad to hear you've had a positive experience, thank you for letting us know.

Kind regards,

The MiSmile Team

Rated 5 out of 5 stars

I have always had a big fear of the…

I have always had a big fear of the dentist after a bad experience else where however the moment I came to the fresh smile clinic I was made to feel welcome, relaxed and it was completely pain and fear free! I wouldn’t hesitate to come back if I needed more work doing even though it’s an hours drive away! It’s definitely worth it for the professional staff that work here!

July 30, 2020
Unprompted review
The MiSmile Network logo

Reply from The MiSmile Network

Hi Samantha,

Thank you for such lovely feedback. We're so pleased you've had a positive experience with the team at Fresh Smile Clinic and have been able to conquer a big fear.

Many thanks,

The MiSmile Team

Rated 5 out of 5 stars

Martina was professional and explained…

Martina was professional and explained the treatment thoroughly. There was no pressure at any point throughout the consultations and I felt at any point could ask any questions that arose. Will definitely be recommending.

July 12, 2020
Unprompted review
The MiSmile Network logo

Reply from The MiSmile Network

Hi there,

We are so pleased to hear about your positive feedback following a consultation with Martina, thank you sharing your experience.

Kind regards,

The MiSmile Team

Rated 5 out of 5 stars

Lovely staff really friendly and made…

Lovely staff really friendly and made me feel very welcome

July 9, 2020
Unprompted review
The MiSmile Network logo

Reply from The MiSmile Network

Hi Amelia,

Thank you for your feedback, it's great to hear about your positive experience with the team.

Kind regards,

The MiSmile Team

Rated 5 out of 5 stars

Faultless so far!

Just had my 2nd appointment, and I can’t fault the experience so far. The staff at MapleLeaf have been nothing short of excellent. Explaining everything throughly, quick to respond to any further questions, given me a timeline, and have been both professional and friendly throughout. They make me even more excited to engage with the treatment process. Especially during the COVID-19 pandemic, they made me feel totally at easy using PPE for themselves, and hand sanitiser, temperature checks, social distancing measures, and staggered appointments for patients.

July 4, 2020
Unprompted review
The MiSmile Network logo

Reply from The MiSmile Network

Hi Damian,

Thank you for your feedback, we're so pleased to hear about your positive experience with the wonderful team at Mapleleaf.

Kind regards,

The MiSmile Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look