The WORST experience ever. So bad, from terrible delivery timeline (5 weeks) to awful Returns service and eventually they just stop answering emails and you are left with an expensive poor quali... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Biggest scam company ever! They basically buy copies of dresses on Temu or Ali express. Steal the original images from high quality dress company’s and advertise them! They literally stole a dre... See more
I ordered my dress a month ago before my birthday after two weeks of waiting, I emailed the customer service and they responded to my email faster and let me know that they were shipping my order soon... See more
Company replied
I wanted quality for my birthday and received just that! I was concerned about the timeline of my package because of ordering too late and it took a simple message to the Miss Rosier team and my packa... See more
Company replied
Company details
Written by the company
Miss Group offers everything from Web Hosting, Domain Registration, Email Management and a range of Sitebuilders for web production.
Contact info
Luntmakargatan 96, 11351, Stockholm, Sweden
- support@misshosting.com
- miss-rosier.com
Breach of guidelines
Very polite and helpful staff
Very polite and helpful staff. Absolutely love my blazer, very flattering shape!
January 6, 2026
Unprompted review
Reply from -MH-
Hi Sarah, thank you for your wonderful feedback! We’re so happy to hear that you love your blazer and that our team could provide helpful service. Your support means a lot to us, and we hope you enjoy wearing it!
Best dresses for a wedding!
I wore the Catherine asymmetrical pleated maxi dress in baby blue to my friend’s wedding and couldn’t have been happier with it. The quality was amazing and fit beautifully, and shipping was fast. I also really appreciated how responsive and helpful their customer service team was when I had a question about the fitting of the dress. On top of all that, I received so many compliments on the dress throughout the night. I’ll definitely be shopping from them again and highly recommend!
January 6, 2026
Unprompted review
Reply from -MH-
Hi Tylah, we’re so happy to hear that you received so many compliments on the dress at your friend’s wedding! Thank you for your kind words about the quality, shipping speed, and our customer service. We sincerely appreciate your support and look forward to welcoming you back!
I love the dress!!
I love my dress!!! I have been getting so many compliments on it. I wore it to a wedding and I felt like I was the star of the show. I recommend you stick with your true size because it does fit perfect and it stretches. I got the Catherine Asymmetrical Pleated Maxi Dress in Red! I highly recommend!!
December 1, 2025
Unprompted review
Reply from -MH-
Hi Reham, we're thrilled to hear that you love your dress and had such a wonderful experience! Thank you so much for sharing your kind words. We truly appreciate your support and hope to see you again soon. Wishing you all the best!
This website is a scam
This website is a scam! First off the sizing is made for someone very petite. Xl implants or women with C-D cup do not waste your time trying to buy from this place. Customer service feels like speaking to an AI agent, you have to pay for the return and it takes forever to be shipped. Very cheap material and packaging for the price, it feels like buying a dress from the TikTok shop but 3x more expensive. beware! This brand doesn’t promote all size fits all or embrace body with curves or big boobs or big booty! Do Not Buy!
December 31, 2025
Unprompted review
Reply from -MH-
Hi Gisselle, thank you for taking the time to share such detailed feedback with us. We’re truly sorry to hear that your experience with us was disappointing, and we understand the inconvenience this may have caused.
We sincerely apologize if our customer service responses felt automated. Please rest assured that our customer service team is made up of real people, and your feedback helps us improve how we communicate with our customers.
Regarding the return shipping cost, we understand your concerns. At present, our return policy requires customers to cover the return postage, which is based on our current operational structure. We are actively reviewing this policy as part of our efforts to enhance the overall customer experience.
We also extend our sincere apologies for the slow delivery. Shipping delays are not the standard we strive for, and our logistics team is continuously working to improve delivery speed and reliability.
In addition, we would like to assure you that our products undergo multiple stages of quality inspection to maintain the high standards we aim for. Product quality is extremely important to us, and your feedback has been shared with our product and packaging teams for further review.
If you’re willing, please share your order number with us so we can review your case in detail and explore how we may further assist you. If you have any further questions or require additional assistance, our customer service team is always available and happy to help.
Do not buy from this company
Do not buy from this company! I am so disappointed in my experience with them. The dress arrived late to what I was told then I had no information from the brand regarding my delivery, when it arrived it was a gorgeous dress but unfortunately it was too small, I noticed there was no information within the delivery about returns so I contacted the company directly and they informed me of a 7 day return policy which I wasn't told before and I expressed my case and they are not accepting a return or refund. I feel really disappointed in the lack of trying to help their customers and the 7 day window is a ridiculous.
January 5, 2026
Unprompted review
Reply from -MH-
Hi JP, thank you for taking the time to share your feedback with us. We’re sorry to hear that your experience did not meet your expectations. Providing products and services that truly meet our customers’ needs is always our top priority.
To help us investigate your case more thoroughly, could you please share your order number here? This will allow us to assist you more quickly and accurately. We sincerely appreciate your understanding and patience.
At the same time, we are actively reviewing and improving our size guide to better reflect the actual fit of our products. Your feedback is extremely valuable to us and plays an important role in helping us continuously improve.
Regarding the return policy, we understand your frustration. This policy has been carefully crafted based on the current operational realities of our store, which is designed to align with the interests of our business and most of our customers.
If you have any other questions or need further assistance, please don’t hesitate to reach out to our customer service team again. They will be more than happy to help and provide any clarification you may need.
Do not buy from this company
Do not buy from this company. They are dishonest.
I ordered a dress on November 30th for Christmas because their website clearly guaranteed 7–10 days delivery.
Even after 20 days, the dress had not arrived.
I contacted them and asked for a refund, explaining that this was unfair and misleading. They refused to return my money, claiming that they had already started sewing the dress.
However, nowhere on their website was it stated that the dress would only be made after ordering, or that production would start later. If this had been clearly communicated, I would never have ordered.
It has now been 30 days since my order, no dress, no refund.
This is misleading business practice and very disappointing customer service.
I strongly advise others not to order from this company.”
November 30, 2025
Unprompted review
Reply from -MH-
Hi Bakos, thank you for taking the time to share your feedback with us. As your order was placed during the Black Friday period, we experienced a significant surge in order volume, which unfortunately resulted in delays in logistics and transportation. We sincerely apologize for any inconvenience this may have caused.
To help us investigate your case more thoroughly, could you please share your order number here? This will allow us to assist you more quickly and accurately. We truly appreciate your patience and understanding.
Please rest assured that we are doing our utmost to resolve the issue with your order, and our team is continuously working to improve our processes to prevent similar situations in the future.
Unresolved Order and No Support
I have not received any updates after the purchase.
Multiple emails and a cancellation request have gone unanswered.
I will file a dispute with my bank if this is not resolved immediately.
January 1, 2026
Unprompted review
Reply from -MH-
Hi Dalal, thank you for taking the time to share your feedback with us. We’re sorry to hear that your experience did not meet your expectations. Providing products and services that truly meet our customers’ needs is always our top priority.
To help us look into your case more thoroughly, could you please share your order number here? This will allow us to assist you more quickly and accurately. We truly appreciate your understanding and patience.
Please rest assured that we are continuously working to improve our processes so every customer can enjoy a smooth and pleasant experience with us. We will do our very best to resolve the issues with your order.
Shipping took 20 days
Shipping took 20 days, the dress is as picture though and good quality, but the time I spent waiting for it killed me as I had an event and was scared it won’t be on time and started doubting it being delivered.
December 12, 2025
Unprompted review
Reply from -MH-
Hi Heba, thank you for taking the time to share your feedback. Due to the Christmas and New Year holidays, our order volume increased significantly, which led to slower logistics and transportation. We sincerely apologize for any inconvenience this may have caused. Our team will continue to optimize our processes to minimize the chances of this happening again in the future.
We are always committed to providing high-quality products and attentive customer service, so we are delighted to hear that you are satisfied with the quality of your purchase.
If you have any questions or need further assistance, please do not hesitate to contact our customer service team—we are always happy to help. We believe that open and direct communication is the most effective way to address any concerns and provide you with better support.
TERRIBLE
Absolutely the worst online shopping experience I have EVER had.
I ordered two dresses that were, as per their website, due to be delivered in 3 to 7 business days. One arrived 4 weeks later, the 2nd 5 weeks later, but only after many, many emails BEGGING them to send the dresses.
I bought both in the smallest size available as I'm a US 0 to 2. The first was enormous on me, like clearly not an XS and more like a medium. The second has a corset bodice. There is no way to get INTO the bodice. It's a narrow tube of material with no zip or fastener. You cannot open the corset at the back. It's so poorly designed and I think it was never made for any other customer before I bought it as it was only on the site for a couple of days then as soon as I ordered it, it disappeared.
I am trying to salvage SOMETHING from the money spent so I'm going to bring them to a dressmaker. But please STAY FAR AWAY from this dreadful, stressful company.
Any positive reviews are fake. Any comments they make in reply are lies.
January 2, 2026
Unprompted review
Reply from -MH-
Hi Hilary, thank you for taking the time to share your feedback with us. As your order was placed during the Black Friday period, our order volume increased significantly, which led to slower logistics and transportation. We sincerely apologize for any inconvenience this may have caused. Our team will continue to optimize our processes to help minimize the likelihood of similar situations occurring in the future.
We are committed to providing high-quality products and excellent customer service, and we truly regret that you encountered these issues. We are actively reviewing our sizing guidelines to better reflect the fit of our products, and your valuable feedback is essential to our ongoing improvements.
Regarding the concern you mentioned, we have confirmed with our team that the corset features a lace-up design, allowing the fit to be adjusted according to your needs. In addition, due to high market demand, this item is currently out of stock and has therefore been temporarily removed from sale.
We would also like to clarify that we do not post fake reviews. All positive reviews reflect genuine customer experiences. If you have any questions or require further assistance, please do not hesitate to contact our customer service team—we are always happy to help. We believe that open and direct communication is the most effective way to address any concerns and provide you with better support.
DO NOT AND I REPEAT DO NOT BUY (no returns)
BE AWARE they lie on their website saying you have 7 days to return and when you email them they start stalling, they put up fake pictures of the dress ai made until they change them i bought a dress that they put up the picture with a totally different color (espresso brown) then they changed the picture to a model wearing a different style (caramel brown) now im stuck with a 167 dress that i hate!!!!!!!!! Mind you i emailed them after they changed the pic and they lied saying once you recieve it you can return! Then they said wear it in a good lightning!!!! BIG SCAM
December 30, 2025
Unprompted review
Reply from -MH-
Hi Zana, thank you for taking the time to share your feedback with us. We’re sorry to hear that your experience didn’t meet your expectations. Making sure our customers receive products and service that truly meet their needs is always our top priority.
We completely understand your concerns regarding the refund. If a request meets the conditions outlined in our policy, we’ll process the refund accordingly. Even if a request doesn’t fully meet those conditions, we’ll still do our best to work closely with you and find a fair and reasonable solution in line with our standard procedures.
To help us look into your case more carefully, could you please share your order number here? This will allow us to assist you more quickly and accurately. Please rest assured that we’ll do everything we can to help resolve the issue with your order. We truly appreciate your patience and understanding.
We’re always working to improve our service and streamline our processes, so that every customer can enjoy a smooth and positive experience with us.
This store has had a number of fake…
This store has had a number of fake positive reviews removed. DO NOT TRUST THE POSITIVE REVIEWS AS THEY ARE FAKE.
December 10, 2025
Unprompted review
Reply from -MH-
Hi SL, thank you for taking the time to share your feedback. We would like to clarify that we do not post fake reviews. All positive reviews reflect genuine customer experiences.
The removal of reviews is determined by the platform’s own monitoring and moderation system. Even authentic reviews may occasionally be removed as part of this process. We have already submitted an appeal to the platform and are actively following up on the matter.
To help us review your case more thoroughly, could you please provide your order number here? This will allow us to assist you more quickly and accurately. Please rest assured that we will do everything possible to resolve any issues related to your order.
If you have any questions or require further assistance, please do not hesitate to contact our customer service team—we are always happy to help. We believe that direct communication is the most effective way to address any concerns and provide you with better support.
Love the items
Love the items! Such good quality and service! Can’t wait to wear them
December 29, 2025
Unprompted review
Reply from -MH-
Hi Kyra, thank you for your positive feedback. We truly value this opportunity to serve you. Your support and trust mean a lot to us. Your satisfaction is our driving force, and we will continue to strive to provide you with high-quality products and services.
Fabulous customer service
Fabulous customer service. Straight forward and quick shipping process! Amazing quality. Obsessed with their clothes!!!
October 31, 2025
Unprompted review
Reply from -MH-
Hi Tara, we're delighted to know that you had a great experience with our product. Your positive feedback means a lot to us. Thank you for choosing us, and we hope to see you again soon! Wishing you all the best.
Can’t believe how good this jacket…
Can’t believe how good this jacket looks on me! It’s warm enough for cool days and goes with everything in my closet.
October 28, 2025
Unprompted review
Reply from -MH-
Hi Bode, we're delighted that you had a great experience shopping with us. Your feedback helps us improve and provide better service. Thank you for your support, and we hope to see you again soon. Have a fantastic day!
The dress looked beautiful and very…
The dress looked beautiful and very feminine, perfect for a special occasion. I received lots of compliments while wearing it. Overall a nice experience and a lovely statement piece.
December 24, 2025
Unprompted review
Reply from -MH-
Hi Bonita, thank you very much for your support! Your satisfaction is our permanent pursuit. We will redouble our efforts to continue providing you with better products and service! Best wishes to you!
Super freaking cute skirt
Super freaking cute skirt! Shipping was very quick too :)
November 19, 2025
Unprompted review
Reply from -MH-
Hi Pamela, thank you very much for your support! Your satisfaction is our permanent pursuit. We will redouble our efforts to continue providing you with better products and service! Best wishes to you!
fit perfectly like a glove
fell in love with the dress on the site and didn’t think I could pull it off as the model but omg when I received the dress I had never received as many compliments. it fit like perfectly like a glove perfectly when I wore it. the color, the design, the buttons, the belt, it was all the perfect touch. so excited to order more items
November 29, 2025
Unprompted review
Reply from -MH-
Hi Zainab, We're thrilled that you had a great experience with us. Your feedback is important to us, and we're glad to know that it exceeded your expectations. If there's anything more we can do, just let us know. Thank you for your support!
Émeline floral lace flared-cuff maxi dress
The quality of the dress is incredible. They are super comfy and with a good quality fabric. Good assistance and quick to delivery the package
October 15, 2025
Unprompted review
Reply from -MH-
Hi Sara, thank you for your kind words. We're so happy to hear that you love your purchase. If you ever have any questions or concerns, please don’t hesitate to reach out. We want to make sure you are always happy with your purchase. Thank you again for choosing us, and we hope that you will enjoy the products you purchase for many years to come.
Do NOT order from here
Do NOT order from here. They got me TWICE. I ordered a dress size XL, it fit like a medium. I tried to return it but they made an offer for me to purchase a second dress in the price range and just pay $40 for shipping. Side note, communicating with their return department is a 5 day process. They answer overnight, so any questions you ask won’t be answered until you’re sleep. The dress wasn’t going to arrive in time for my event but what’s $40? I took the deal. The 2nd dress finally arrives. It’s a XXL and it fits just like the other one. I’m wear a size 10. This is ridiculous. Plus it looks terrible. The first one wasn’t bad. But this one was bad.
Reply- I can’t respond directly to your reply but my last order number was #192092. But in all honesty, there is nothing you can do to satisfy me but give me my money back. I just count this as a loss and a lesson learned. Why choose store credit when I will never purchase from you again.
December 21, 2025
Unprompted review
Reply from -MH-
Hi Karen, thank you for taking the time to share your feedback with us. We are always committed to providing high-quality products and thoughtful customer service, and we sincerely apologize that your experience did not meet expectations.
We fully understand your concern about the slow response of our customer service team. After-sales requests often require us to verify order details and coordinate with our warehouse and logistics teams, which can sometimes take longer than expected. We’re truly sorry that we weren’t able to get back to you sooner.
At the same time, we’re actively reviewing and improving our size guide to better reflect the actual fit of our products. Your feedback is extremely valuable to us and helps us continue to improve.
We also want to thank you for providing your order number. We’ve shared it with our customer service team and are reviewing your case thoroughly to assist you as efficiently as possible. Please rest assured that we’ll do our very best to resolve any issues related to your order.
If you have any other questions or need further assistance, please don’t hesitate to reach out to our customer service team again. They’ll be more than happy to help and provide any clarification you may need.
NO REFUNDS
SCAM SITE! Breaching consumer laws and DON’T OFFER A REFUND! Do not shop from here.
December 19, 2025
Unprompted review
Reply from -MH-
Hi Melissa, We’re really sorry for the inconvenience and want to assure you that we’re doing our best to make sure your issue is properly taken care of.
After carefully reviewing your case, our team has suggested a few possible solutions based on our usual process. Please understand that our after-sales service follows certain steps to make sure everything is handled fairly and accurately before we move forward with a solution.
As for refunds, please rest assured that any request that meets our policy will be processed as quickly as possible. We know this may take a little time, and we truly appreciate your patience.
If you have any other questions or concerns, please feel free to reach out to our customer service team again. They’ll be happy to help and provide any clarification you may need.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.