Mission Lane Reviews 

9,586
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 4,050 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the easy-to-use online management and website for straightforward account access and bill paying. Many appreciate the compassionate and helpful customer service, noting friendly representatives who provide clear support. The product is frequently lauded for helping rebuild credit, offering second chances, and rewarding loyalty with limit increases and quick payment processing. However, some customers noted concerns about low initial credit limits and a lack of increases despite consistent on-time payments. A few also felt the company was inflexible during financial hardship, with some experiencing unexpected fees or a refusal to work on payment arrangements.

What people talk about most

Payment

Consumers find payment to be ambiguous, with many reporting quick posting of charges and payments, and easy... See more

User experience

Customers had positive experiences with user experience, frequently praising the ease of use and navigation... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the helpfulness and... See more

Product

Users describe positive interactions with the product, often praising it as a great card for rebuilding... See more

Service

Customers consistently note positive experiences with service, often highlighting the helpful and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Pretty good credit card if you're trying to rebuild your credit. Payments are posted to your account rather quickly which is a a good thing considering that it most often takes a couple of days with... See more

Company replied

Rated 5 out of 5 stars

Great card to get your credit going again and it has benefits. Just made my payments on time and limit was increased in 3 months.

Rated 5 out of 5 stars

Mission lane is in a very compassionate mind set for their customers . This is a card I will keep as they treat customers as humans, and not numbers. Keep being grate in Customer Service.

Rated 5 out of 5 stars

Easy access to my account. Quick payment response and easy to read statements. The app is useful and easy to navigate. I believe automatic credit increases should be available after every full year o... See more

Company replied


Company details

Written by the company

Mission Lane LLC is dedicated to helping everyone have access to fair and clear credit. Let's take this credit journey together.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

10K reviews

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4.5

All reviews

(9,586)

4,052 reviews in the last 12 months

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Rated 1 out of 5 stars

will close your account with a phone call

i could not update my telephone or address information online without submitting proof of identity also through the phone but i was able to completly shut off my cards on the phone without identity verifcation do not trust thsi company they are definetly up to no good and honetly if you dont intend to pay off the minimimum balances every month with such high apr go somewhere else and just save yuorself the headache this company is dog s*&t

July 16, 2026
Unprompted review
Rated 5 out of 5 stars

Super easy to use

Super easy to use. Great app to help with payments. I've gotten really fast responses when I did have any questions

July 9, 2026
Rated 1 out of 5 stars

This card is a joke and doesn't live up

This card is a joke and doesn't live up
to the hype it presents. I've had this card for well over 2 yrs. Since then I've been unable to acquire a credit limit increase beyond the introductory offer of $300. Every 6 months I've requested one and given the response that I'm not eligible. No reason is given for this decision.
Since opening this account I've bought a house, 2 cars (one of which is paid off) and acquired 6 other credit cards/line of credit/loan with the available credit of $900-$7,000. Many of these cards/line of credit/loan have been granted an increased credit limit at least twice since opening them. I keep their usage below 30%, and pay all my cards/lines of credit/loans on time. Additionally, my income and credit score have increased since opening this account. I would cancel the card, but that would lower my credit score.
So, I guess I'm stuck with this useless card.

July 16, 2026
Unprompted review
Rated 3 out of 5 stars

PLEASE, research companies that actually gives multiple CREDIT LIMIT INCREASES. No matter what Mission Lane advertises is FALSE! $100 increase after 39 straight, on time payments.

I have been working on improving my credit ever since it took a nosedive overcoming stage 4 cancer(2018-2022). I had to take out a few high interest cc's, like Mission Lane and start to rebuild. Following advice from my bank and doing research, I found high interest cc's that advertise "credit limit increases" as you go along like an incentive to stay within their criteria to show you are "credit worthy", while improving your credit score over time. Makes legitimate sense, I totally get it. Even being on disability, I dug in, and over the last 3+ yrs (39 straight months to be exact with Mission Lane) not one missed payment, not even one late payment. With Mission Lane, I started with $300 credit line,39 months later, credit line is $400. I've gotten multiple credit line increases from other high interest cc companies, I just don't know why Mission Lane advertises "credit limit INCREASES" if, for 39 months, you make sure to never miss a payment or be late on making payments for a $100 credit limit increase. Now, if those other high interest cc's only gave me $100 credit limit increases from them over 39 months of never missing a payment, or never being late, I wouldn't be writing this "novel", but, in my experiance/situation, Mission Lane is the only one giving $100 credit limit increase for 39 months of never making a payment or being late.

July 8, 2026

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