Mission Pebble Reviews 

411
TrustScore 4 out of 5

3.9

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Rated 4 out of 5 stars

Package ,quality and products are amazing but its sells like also for sensitive dry skin and thats not true of course we can say ok every skin its different and I understand thank good I had this tr... See more

Company replied

Rated 3 out of 5 stars

Signed up for a trial box. Unfortunately had no email communication at all, so had no order confirmation, no idea if/when my parcel would arrive. When it did arrive everything seemed nice quality,... See more

Rated 4 out of 5 stars

The pebbles smell absolutely gorgeous and produce a lovely creamy lather which leaves skin feeling lovely and moisturised. The only reason I didn't give 5 stars was because of the size of the peb... See more

Company replied

Rated 5 out of 5 stars

Excellent product, was little bit nervous moving away from traditional shampoo in a bottle but this product is fantastic. Rich creamy lather, amazing fragrance and leaves my hair beautifully shiny and... See more

Company replied

Company details

  1. Toiletries Store
  2. Health and Beauty Shop
  3. Skin Care Clinic

About Mission Pebble

Written by the company



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Our Plans

The Pebbles



Who Are We?

Pebble is our soap-free, solid, shampoo bar that is dermatologically tested to deliver caring hydration for your hair and body, with natural essential oils to invigorate your senses. And we deliver to your door in fully recyclable, non-plastic packaging.

Our Mission

We want to eliminate plastics from bathrooms everywhere. But that shouldn’t mean compromising on function, convenience or luxury. Our products are designed to reduce waste and environmental impact, whilst still delivering the feelgood factor.

Usage

Our pebbles were designed specifically to fit in the palm of your hand. Massage over the contours of your hair and body for a luxurious and stimulating washing experience. Each Pebble is designed to last for about 7 days for the average user washing hair and body.

Unlike many other solid shampoo bars, Pebbles are soap-free - comprised instead of skin-friendly ingredients used in the most expensive of shower gels.

Ingredients

Pebbles are designed and made in Britain using the best ingredients available to deliver a luxurious, moisturising cleansing experience. Pebbles contain Sodium Coco Sulfate, Aqua, Parfum, Olus (Vegetable) Oil, Lauryl Betaine, Bis-Diglyceryl Polyacyladipate-2 (a non-animal lanolin substitute), Butyrospermum Parkii (Shea) Butter and Cocos Nucifera (Coconut) Oil. The ingredients can be found on the back of each Pebble carton too.

Sensitive Skin?

All Pebbles are dermatologically tested and approved for use on sensitive skin. However, as with all products, we would always recommend trying them on a small patch of skin if you have particularly sensitive skin.

Dyed Hair?

Pebbles can be used on coloured hair, although as dyes vary significantly we would always recommend a small patch test. In fact the primary cleanser used in Pebble, Sodium Coco Sulfate, is much gentler than the Sodium Laureth Sulfate and / or Sodium Lauryl Sulfate used in many shampoos, and therefore less likely to fade hair dye. Don't forget other colour protective measures: condition well, and protect against UV, chlorine and styling with strong heat.

Vegan?

Our shampoo bars are cruelty free and vegan friendly.


Contact info

3.9

Great

TrustScore 4 out of 5

411 reviews

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3.9

All reviews

(411)

11 reviews in the last 12 months

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Rated 5 out of 5 stars

I am IMPRESSED

I am IMPRESSED! I got the free trial of 2 pebbles and they were so lovely, I got the full set of 4.
It was delivered today and I love ALL of them. The moisturising bar is beautiful, all the "kids play" ones are basically bath b0mbs so I'm going to be getting a bunch more. The regular cleansers I am even using on my face, which isn't drying out and I feel SO CLEAN. Plus they are eco-friendly. LOVE these!
Feedback for Mission Pebble: I would really like the fizzers marketed to adults as well as kids and having different "flavours". Look at the success of Lush. We love a bath b0mb.

July 5, 2024
Unprompted review
Mission Pebble logo

Reply from Mission Pebble

Thank you for the feedback - Glad to hear you are loving them.

Rated 2 out of 5 stars

I trialled these again for the 2nd time…

I trialled these again for the 2nd time as I was sent a half price offer by email. I saw they had new scents too so have them a go. Like I said last time, great concept but still gave me very dry skin and 2 bars gave me a rash again. I don’t have particularly sensitive skin so there is something that doesn’t agree with me in these. Not good for me at all

March 25, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing

Everything that I picked in my order came and it arrived after a few days. Facebook team answered any questions about my order within an hour or two. The bars smell amazing and work even better! I got a great lather from just a few swipes of the bar and the conditioner bar was amazing too! I normally use Ethique but I am a full convert now! I even brushed through my hair without any knots! I have psoriasis and these bars don’t affect it in any way! The cost is amazing for what they do! Salon quality in my opinion!

February 28, 2024
Unprompted review
Rated 1 out of 5 stars

Lack of customer care

I didn’t receive my first trial pack and when I contacted them to enquire, I was met with a bit of a short and unapologetic response, when I didn’t receive the second dispatch within the time frame they had informed me, I called to cancel my subscription and was made to feel undervalued as a customer by a member of their staff. I cannot comment on their product as I didn’t receive it.
Update 26/02/2024 : I have received the soap rack but still no soaps again.

September 8, 2023
Mission Pebble logo

Reply from Mission Pebble

Hi Kelly, thank you for leaving a review and sorry that you felt undervalued. We have just resent you your last order with us. Sorry for any inconvenience and please let us know how you get on with the product. Apolgoies once again for any confusion. Many Thanks

Rated 3 out of 5 stars

Wrong a trial box, not worth it

Ordered a trial box, but got sent a completely different box to what I selected, including a bath pebble which is useless to me as I don't have a bath.

Not worth the delivery price I paid for only one useful pebble. Had I known, I wouldn't have bothered.

EDIT: In fairness they did correct it after this review. Nice scents and good soap so far.

November 12, 2023
Unprompted review
Mission Pebble logo

Reply from Mission Pebble

Hi, can i get your email address please and we will resend the correct box. Sorry for the inconvenience. Thank you Dan

Rated 1 out of 5 stars

Free trial to coax you in.

Got the free trial which was fine...
Fast forward, when I place an actual order its like they've taken the money and ran. Multiple times trying to contact to no avail with no response. Socials haven't been updated in a year so cancel that idea.

All I want is a refund or my product that I paid for.

October 11, 2023
Unprompted review
Rated 1 out of 5 stars

Random substitutions with no customer contact

Product was ok in trial box so looked forward to trying it for a bit longer. My second box arrived with a different flavour than I had ordered so I contacted Pebble to find out why. They said they had run out of Rose and Lavender so sent me a similar one, and charged me for it with no notice. The replacement did not smell the same so I asked for my original order which did eventually come about a month later… swiftly followed by my next scheduled box which was also missing the rose and lavender flavour! I cancelled immediately. Substituting products with no notice/apology and charging as if it’s the same thing shows a complete lack of respect for customers. Will not be signing up again,

April 19, 2023
Rated 1 out of 5 stars

Did not receive and not charged 9 pound…

Did not receive and not charged 9 pound for first time free soaps and only delivery charge 4 soap which was meant to be 4.50 and today again charged 9 pound again without delivering. I shouldn't be paying so much for it even though I chose 2 monthly

January 11, 2023
Rated 4 out of 5 stars

Product looks nice. But it’s a novelty

Product looks nice.. x4 pebbles to use.. all the same flavour though.. and a little wooden tray… I like the idea of it.. not sure if I would renew the subscription as the expense is a bit outta our league .. nice little gift though ..

October 4, 2022
Unprompted review
Rated 1 out of 5 stars

NOTHING

can't comment on product because nothing received, no email, no product

September 15, 2022
Mission Pebble logo

Reply from Mission Pebble

Hi Meg, the original payment details you supplied didn't go through. I can see that an order was subsequently process on those details on the 9th of October. Apologies for any confusion. Hopefully this is now resolved - please let us know if not. Thank you

Rated 3 out of 5 stars

Trial box - no emails and unexpectedly tiny soaps

Signed up for a trial box. Unfortunately had no email communication at all, so had no order confirmation, no idea if/when my parcel would arrive.

When it did arrive everything seemed nice quality, but there was so much packaging for some very tiny soaps. Would be better to remove individual cardboard boxes for each soap, as it feels like they're trying to hide how small they are! Not sure if I'll continue with the subscription as dubious about value for money.

September 9, 2022
Rated 4 out of 5 stars

Need more time to see how the pebbles last

I tried one of my trial pebbles tonight. Really good points are that the fragrance is fantastic, a lovely lather for both hair and body( I was finding there was so much lather from washing my hair I could cover my body with it) and my skin and hair feel good after. However, I have been using shampoo bars and zero waste soap bars for a few years now. My usual shampoo bar costs £4 and lasts up to 8 weeks, and the soap bars I buy are about £1.50 when worked out individually and last about 3 weeks each. So, I need to see if one pebble will last a week or more, as otherwise it works out expensive with the subscription in comparison.

September 21, 2022

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