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See what reviewers are saying

Rated 4 out of 5 stars

We ordered my prom dress online bc I struggle to find plus size clothes I like. Found a beautiful sequined floral velvet dress. Ordered and received the tracking number. Everytime I would go on 17trac... See more

Rated 1 out of 5 stars

MISSORD61034 i ordered a dress for an occassion, first of all after paying they said they were out of stock we had back n forth finding a replacement coz i knew i would not get a refund. I had to pay... See more

Company replied

Rated 5 out of 5 stars

OMG!! DRESSES WERE BEAUTIFUL!! FIT PERFECTLY AND SUPRISINGLY WELL MADE. THIS IS MY NEW "GO TO" FOR THAT SPECIAL OCCASION. You will not be disappointed. This review is coming from me, someone wh... See more

Rated 5 out of 5 stars

Customer service was great at resolving a issue I had. I then ordered another dress within a week which I received and love, it fits like a glove, no alterations needed. Material extraordinary quali... See more

Company details

  1. Women's Clothing Store
  2. Costume Store
  3. Dress Store

Written by the company

Missord, an Entry Lux Fashion Brand, an online shopping wardrobe, is a great place for women to find out their beauty, offering various women's clothing, especially dresses, including Sequin Prom Dresses, Evening Prom Dresses, Bridesmaid Dresses, Homecoming Dresses, Cocktail Dresses, Wedding Dresses, and Daily Outfit. 💋Every unforgettable moment, just with Missord!!


Contact info

3.8

Great

TrustScore 4 out of 5

284 reviews

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Replied to 14% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

I ordered a dress from missord.com and…

I ordered a dress from missord.com and when I received it the colour was different from the picture on their website. They have a return policy that you can return your order in 15days if there is something wrong with your orders . I sent them more than 5 emails and not respond from them . Very poor service, I don’t recommend this website .

June 9, 2025
Unprompted review
Rated 1 out of 5 stars

China

I emailed the company and asked where they ship from and got no response. Now I see they ship from China. I would not order anything from China had a trouble in the past with another company who shipped from there

May 21, 2025
Unprompted review
Rated 5 out of 5 stars

love the dress though its much smaller…

love the dress though its much smaller make then my normal australian size , also the sleeve part is much tighter and also very uncomfy due to the patterns pricking your skin i am sending it back only because i want a size that fits so i can see how it feels

May 6, 2025
Unprompted review
Rated 1 out of 5 stars

Product came with damaged zipper and…

Product came with damaged zipper and color description says gold, it is pinkish! Have to request refund within 15 days. Requested refund via email and chat 3 time within 2 days of receipt. No response. Not cool. Now I have to file a dispute with credit card company.

March 25, 2025
Unprompted review
Rated 2 out of 5 stars

I ordered two dresses from Missord

I ordered two dresses from Missord. Unfortunately, the sizing was off, and I’d like to exchange one for a larger size and return the other. I’ve sent two emails to customer service but haven’t received any reply. I need the dress for a wedding in early April, so I’m disappointed by the lack of response and support.

March 12, 2025
Unprompted review
Rated 5 out of 5 stars

Ordering is very easy

Ordering is very easy, delivery within 2 weeks for me and I have purchased a few outfits and am happy with it.
I get lots of compliments and I feel it's value for money.
Thank you

March 6, 2025
Unprompted review
Rated 4 out of 5 stars

Beautiful dresses

Easy to navigate website and very beautiful affordable dresses. Fast delivery. However, i noticed 1 flaw from 1 of the dress. The lining and the actual dress is not aligned and the seams were not sewn straight. Didnt have time to return hence sent it to the tailors. I do however bought another dress just to see if it's a one off mistake. So lets see 😉

January 29, 2025
Unprompted review
Rated 2 out of 5 stars

I ordered two dresses for my son's…

I ordered two dresses for my son's wedding. Both were lovely, but one was too small. Have been emailing & trying to return the 2nd dress for a week. Had an initial response from them suggesting I keep the dress and they offered to let me buy another dress for $45., I declined and asked for the return information, since then radio silence! They making trying to return a nightmare. Going to dispute the charges!

February 17, 2025
Unprompted review
Rated 1 out of 5 stars

I wish I could give zero stars

I really had high hopes for this company as the dresses appear very beautiful. I placed an order with expedited shipping. Only part of my order shipped and I received a tracking number with a ETA date long after the expedited shipping timeframe. The other part of my order still has not shipped and it has been almost 10 days. I have reached out to them several times for cancellation and refund and they have not responded at all. I will be reporting them to BBB and FTC. I will also be reporting them to my bank as fraud since they have taken my money and failed to deliver any product. Horrible experience. No customer service number.

February 16, 2025
Unprompted review

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