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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the products, highlighting their authenticity, high quality, and stylish designs that accurately match their online descriptions. Many consumers are also very satisfied with the delivery service, noting its speed and reliability, even for international shipments, and appreciate the thoughtful inclusion of freebies and personalized notes. However, some customers also noted occasional issues with delivery, such as packages taking longer than expected to arrive or, in rare instances, not arriving at all, with tracking information sometimes being unhelpful.

What people talk about most

Product

Reviewers highlight positive aspects of product quality and design. Customers are consistently impressed with... See more

Delivery service

Customers consistently note positive experiences with delivery service. Many reviewers praise the fast and... See more

Quality

Customers had positive experiences with quality. Reviewers consistently praise the high quality of products,... See more

Order

Clients share positive opinions on order. Many customers express satisfaction with the speed and reliability... See more

Based on these reviews

Rated 4 out of 5 stars

im from japan and the delivery took only a week! i was hesitant at first since theyre not very well known, but i could say they’re definitely underrated! i just saw them on pinterest:) for the quality... See more

Company replied

Rated 5 out of 5 stars

Everything arrived around 3 weeks after purchase and im really satisfied! Everything is authentic and good quality and the packaging is good and really pretty. The prices are more affordable than... See more

Company replied

Rated 5 out of 5 stars

Excellent company! Quick, human response to sizing questions, and shipping was just as described. My order was shipped in two separate packages: The first arrived in 12 days, and the second arrived in... See more

Company replied

Rated 5 out of 5 stars

Incredible staff, fast shipping and good tracking, love my items i received : Ariadna Punk Embroidered Fur Collar Bomber Jacket, Achihara Warm Hooded Cropped Puffer Jacket. will buy again ! <3

Company replied


Company details

  1. Women's Clothing Store
  2. Clothing Store

Written by the company

MISSTT is an independent womenswear brand celebrating self-expression through versatile, confident style. From retro-futuristic Y2K influences to offbeat romantic streetwear, our collections reflect the evolving identity of modern young women — bold, soft, rebellious, and everything in between. We believe fashion should be wearable yet distinctive, and every piece at MISSTT is crafted to help you stand out without trying too hard. Welcome to MISSTT.com — where your style speaks before you do.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

32 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing :))

My order came very quickly and was exactly what I expects and more, would highly recommend, just make sure to use the size guide to pick the right size

November 26, 2025
Unprompted review
MISSTT logo

Reply from MISSTT

Hello~ Dear Racheal,Thank you so much for your support! We’re really happy that you were able to find a piece you love.

Rated 5 out of 5 stars

Wow, great experience overall!!

I found Misstt on IG and they had the cutest jackets. And really great prices. So I ordered one for me and one for my daughter for Christmas. They kept in good touch along the way on the status. I receive them today and I'm OBSESSED! The quality is great, they are beyond stylish.... I can't believe how affordable they are. I will def be shopping with MISSTT again.

November 25, 2025
Unprompted review
MISSTT logo

Reply from MISSTT

Hello~ Dear Ann
Thank you so much for your kind review !
I’m really happy to hear that both jackets worked out well for you and your daughter. Thank you for trusting our small brand — it truly means a lot.
We look forward to serving you again anytime.

Rated 4 out of 5 stars

im from japan and the delivery took…

im from japan and the delivery took only a week! i was hesitant at first since theyre not very well known, but i could say they’re definitely underrated! i just saw them on pinterest:) for the quality i feel like its not the best but its also not bad, i like the design:) looks just like the picture

November 9, 2025
MISSTT logo

Reply from MISSTT

Dear kat guan
Thank you so much for your lovely review!
We’re really happy to hear that your package arrived quickly in Japan and that you like the design as well as how it matches the photos.

We truly appreciate you giving our small brand a chance — your support and trust mean a lot to us. We’re still growing, and feedback like yours helps us improve our quality and bring even better pieces in the future.

If you ever need any help or have suggestions, feel free to reach out anytime. Thank you again for supporting us! 💛

Rated 5 out of 5 stars

Fast delivery and international shipping

I ordered the ariadne punk embroided fur jacket and it came in just over a week! They use the shop app so it's trackable the whole time, and they use yunexpress then gofoexpress for the USA portion. The final price includes the cost of shipping so they don't tack on $30 when checking out, it's really nice. They gave me free hairties too!!

November 6, 2025
Unprompted review
MISSTT logo

Reply from MISSTT

So glad you loved it! Thank you for sharing your experience and support ❤️

Rated 1 out of 5 stars

I ordered the Stackable Print Cowboy…

I ordered the Stackable Print Cowboy Boots in Black White, but after placing my order, I was told it would take three weeks just to ship. That’s way too long for something that should’ve been in stock. There was no clear notice about the delay until after I paid, which was frustrating. I ended up canceling my order because I didn’t want to wait that long. Poor communication and disappointing experience overall.

October 22, 2025
Unprompted review
MISSTT logo

Reply from MISSTT

We’re sorry to hear you felt disappointed. However, please note that all preorder items are clearly marked on our product page before purchase — this includes the estimated production and shipping time. Our products are small-batch designer pieces, not mass-produced goods, so a short waiting period is normal.

Once you contacted us about the delay, our team responded immediately and issued a full refund the same day. We’ve always communicated transparently and handled the matter promptly.

Thank you for your understanding.

Rated 1 out of 5 stars

I waited like 3 weeks for my order only…

I waited like 3 weeks for my order only for them to send it back to the sender without saying why?? They didn’t contact me at all, I randomly checked and it send “sent back to sender” and nothing else. Don’t recommend this store for sure

October 15, 2025
MISSTT logo

Reply from MISSTT

Dear Marie ,

I’m truly sorry for the trouble with your order. The tracking shows the parcel was marked as “returned by the carrier,” but we don’t know why. We also have not received any returned package on our side. I’m already in contact with YunExpress to investigate what happened inside their network—my sincere apologies for the delay this has caused you.

I have already sent you an email regarding the details — please kindly reply when you have time.

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, they answered me in about half an hour to all my specific questions and restocked an item for me :) They sent the item in 2 working days, and everything about the shipping is described neatly

August 25, 2025
Rated 5 out of 5 stars

will repurchase

Arrived quickly and in good condition. Well packaged and everything was how I expected it to be, no disappointment whatsoever.

August 20, 2025
Rated 5 out of 5 stars

Very satisfied

Everything arrived around 3 weeks after purchase and im really satisfied!
Everything is authentic and good quality and the packaging is good and really pretty. The prices are more affordable than other curated sites with the same brands. Inside there were even freebies like cute pins and stuff.
Also, the customer service is really good! I had multiple questions about the fabric of some pieces and they always answered within minutes and were nice.
I’ll definitely keep purchasing from their site!!!

August 16, 2025
Unprompted review
MISSTT logo

Reply from MISSTT

Thank you so much for the lovely feedback! 🫶 We’re so happy everything arrived safely

Rated 5 out of 5 stars

i love misstt!!

everything came in three weeks and they even included some cute pins! the sizing was perfect and everything is authentic

July 14, 2025
Unprompted review
MISSTT logo

Reply from MISSTT

Thank you so much for the lovely feedback! 🫶 We’re so happy everything arrived safely

Rated 5 out of 5 stars

everything arrived in about three…

everything arrived in about three weeks! all the products are high quality and true to size. will be purchasing again! i love this brand :-)

May 15, 2025
MISSTT logo

Reply from MISSTT

Thank you so much for the lovely feedback! 🫶 We’re so happy everything arrived safely and you loved the fit + quality. 💖

Show reviews in all languages. (32 reviews)

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