Mitchell Acoustics Reviews 26

TrustScore 3.5 out of 5

3.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I initially had problems with pairing. Specifically the intermittent "cut out" between the two speakers. Very frustrating. Ultimately realized it was interference from other Bluetooth devices. Rep... See more

Rated 5 out of 5 stars

These Ustream Wireless BT speakers perform way above my expectations. Firstly, they look great, the quality of finish is first rate and they are ridiculously easy to set up and operate. Secondly, and... See more

Rated 1 out of 5 stars

Purchased the Mitchell Acoustics uStreamGo speakers. Used them 3 times over 9 months, now one speaker will not charge. Tried to use their "Contact Us" messaging on their website and it errors out an... See more

Rated 5 out of 5 stars

was on the lookout for a replacement turntable and stumbled across the TT1, its simply gorgeous with the matt black and rose gold platter, tone arm and feet. I wanted Bluetooth for the modern touch... See more

Company details

  1. Electronics Company

Written by the company

Mitchell Acoustics is a British audio brand that specializes in high-quality wireless speaker systems and turntables, designed for music lovers who value exceptional sound and convenience. Our signature uStream range offers seamless Bluetooth connectivity, allowing you to enjoy your favorite music wirelessly, without compromising on audio clarity or power. Whether you're setting up a home stereo system or looking for portable sound solutions, Mitchell Acoustics delivers premium products that enhance your listening experience. Our products, such as the uStream One and Two speakers, combine cutting-edge technology with sleek British design, making them a stylish addition to any modern home. We also offer high-performance turntables like the TT1 and TT2, crafted for vinyl enthusiasts who appreciate the warm, rich tones of analog sound. At Mitchell Acoustics, we are committed to providing top-notch customer service, ensuring that our customers not only love our products but feel confident in their purchase. Whether you're upgrading your sound system or starting fresh, our team is here to support you every step of the way. Trust Mitchell Acoustics to bring high-quality sound into your home—because for us, Stereo Matters.


Contact info

3.7

Average

TrustScore 3.5 out of 5

26 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great performance for the price.

I initially had problems with pairing. Specifically the intermittent "cut out" between the two speakers. Very frustrating. Ultimately realized it was interference from other Bluetooth devices. Repositioned the speakers and they have performed flawlessly since, however I would not recommend putting them much more than 6-8' apart. The shorter the distance the better. Absolutely fantastic stereo reproduction in terms of both separation and a centered "voice". I got them ridiculously cheap on an Amazon sale and would buy another pair at 2x the price. Long battery life, auto shut off, super simple pairing and sound that punches way beyond its size.

April 2, 2026
Unprompted review
Rated 1 out of 5 stars

Mitchell Acoustics: Bad product, non-existent customer support

Purchased the Mitchell Acoustics uStreamGo speakers. Used them 3 times over 9 months, now one speaker will not charge. Tried to use their "Contact Us" messaging on their website and it errors out and does not work. Called them directly for support; the woman on phone explained that she would pass my information to the right people and they would call me. No phone call, nothing. When the uStreamGo speakers worked they weren't even that good. I would NEVER purchase any Mitchell Acoustic products for all these reasons listed.

December 23, 2025
Unprompted review
Rated 5 out of 5 stars

UStreamGo Speakers Support - Unrivalled!!

I bought a pair of UStreamGo speakers at launch and received them in October 2022.
Their performance is incredible and a joy to listen to.
I did recently have a faulty developer on x1 speaker, the battery had failed.
On contacting Mitchell Acoustics for some support to find a replacement, instead they actually offered to swap out the whole speaker unit pair.
This was truly above and beyond, for customer service.
The replacement speakers were received and I returned the originals.
A very happy customer, once again!

April 15, 2025
Unprompted review
Rated 5 out of 5 stars

Highly Recommended

In my opinion, the TT1 and TT2 are the best Bluetooth enabled turntables at their respective price points. Not only are they fantastic products, with superior sound, quality and looks compared to other better known brands, but Mitchell Acoustics also has fantastic customer service and after-sale care. Couldn’t recommend more highly, so buy with confidence.

October 10, 2024
Unprompted review
Rated 5 out of 5 stars

TT1 high end looks and sound for a bargain price

was on the lookout for a replacement turntable and stumbled across the TT1, its simply gorgeous with the matt black and rose gold platter, tone arm and feet. I wanted Bluetooth for the modern touch, it sounds amazing wireless compared to my old jvc but not artificial in the least.
Build quality is solid although I did stupidly break a hinge (totally my fault) but to their credit the company owner is sending a replacement FOC after I reached out to buy a spare, thank you so much Paul and Ray !!
when funds permit I certainly will be considering something from their UStream speaker range to compliment my wireless setup.

September 6, 2024
Unprompted review
Rated 2 out of 5 stars

Communication is a joke!!

I’m very disappointed with Mitchell Acoustics
I recently bought the TT1 Turntable and UStream
Bluetooth Speakers. I’ve had problems with
the connection on the speakers and contacted
Mitchell Acoustics via a form you have to fill in
and they’ve never replied to me, no answer and I’ve filled in a form 3 times now and nothing, their support is a joke, they take your money and wash
their hands of you, they make it to hard to find any communication info.
Never ever had any problems contacting other
companies, but this one is unbelievable.
I also rang to ask for help and the young lady said give me your phone number and someone will ring you back, did that happen? NO
They seriously need to look at a support system
for customers, a British brand with decent audio equipment but back up needs sorting come on guys.

June 9, 2024
Unprompted review
Mitchell Acoustics logo

Reply from Mitchell Acoustics

First of all please let me sincerely apologise for not getting back to you. We had an issue with the contact us form on our site and it has now been rectified. Please do email me at ray@mitchell-acoustics.com and i will have your issue fixed

Rated 5 out of 5 stars

Ustream 1

I have a set of u stream 1 speakers.
Dead easy to set up, sound and look great.

August 24, 2022
Unprompted review
Rated 5 out of 5 stars

A second!

We already have bought a uStream One for our place in RTW; having a second for NYC was no-brainer. Great sound quality and nicely packaged to boot!

September 12, 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic

Fantastic, great sound , great quality. Do yourself a favour and get a set when you are ready to upgrade your sound to true stereo

September 4, 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service. Amazing sound quality. These are the best speakers I've ever bought. It was a great experience dealing with Mitchell Acoustics.

September 18, 2020
Unprompted review
Rated 5 out of 5 stars

One word - stunning.

Arrived on time. Couldn’t wait to open the box. My first thought was, what excellent packaging, then Wow two beautiful gloss piano black boxes presented themselves.
Simple to set up and stunning looking.
Within minutes I was listening to Steeley Dan in perfect stereo, and no wires, apart from the power cables. The quality of the audio is extraordinary, and sounds as good as any speakers twice the price. With Aux in, Usb, and phono in and digital, there’s nothing it seems hasn’t been thought out.
An excellent product for sure.

August 21, 2020
Unprompted review
Rated 5 out of 5 stars

Quality goods and prices

Quality goods and prices. Our family's go-to shop. The customer service team is really knowledgeable and well informed. It has always been a pleasure.

August 17, 2020
Unprompted review
Rated 5 out of 5 stars

Order placed on Friday

Order placed on Friday, the package delivered on the following Tuesday. Really good quality speakers, for this price you cannot go wrong. Cheers.

August 15, 2020
Unprompted review
Rated 5 out of 5 stars

Impressive, quality Bluetooth stereo speakers

These Ustream Wireless BT speakers perform way above my expectations. Firstly, they look great, the quality of finish is first rate and they are ridiculously easy to set up and operate. Secondly, and most importantly, the sound quality is truly outstanding, proper stereo sound with superior audio. "You get what you pay for" definitely doesn't apply here.....you get much, much more! (even my other half is happy..."no messy wires"!) Very pleased.

August 8, 2020
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look